Catering in J & F- Anything Run Out Catering Wise?
Just curious if folks that have flown this flight in J or F have seen catering items, from wine options to snacks, run out on this, the longest flight AA has? I've seen it few time on DFW-NRT flights, but not consistently.
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Originally Posted by teemuflyer
(Post 23074163)
Just curious if folks that have flown this flight in J or F have seen catering items, from wine options to snacks, run out on this, the longest flight AA has? I've seen it few time on DFW-NRT flights, but not consistently.
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Originally Posted by wrp96
(Post 23074229)
Reading the report it did happen on the inaugural at the very least.
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Snacks etc
Flew DFW-HKG on Saturday 21 June. By 10 hours in, most snacks were gone - some cookie-looking items were left.
For some unknown reason AA believes it should serve breakfast 1.5 hours prior to arrival (6PM arrival). Seems contrary to the concept of serving the meal appropriate for the time zone one in which one is arriving. Wines/whisky did not run out. Service was fair - seems the new Canto crew were not quite up to norm (not that AA norm is anything to shoot for). Baggage arrived on carousel 3 which hosted flights arriving from Vancouver, Tianjin, and one other city + DFW. It was mayhem to say the least. The hard product is really spectacular though I would redesign a better partition for the middle business seats and I would put the headphone jack in a position it could be used without a mirror. |
Not the case for me
Originally Posted by fly747first
(Post 23073514)
Unfortunately, AA is not releasing saver F and J awards to HKG.
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Originally Posted by TxH2O
(Post 23065988)
Flew on AA 137 DFW-HKG on June 17. Level of service was about equivalent to what I am used to on 772 business class services transpacific. Of course the seat was fantastic. Felt like flying CX seat 773.
They do have growing pains though. The map was loaded in English and Spanish. Oops, huh? Also the Chinese announcement was a little awkward, referring to flying over the USSR, not Russia. Also didn't have entry cards for HK. Hopefully they'll get it up to speed quickly. All in all a pleasant flight. |
Originally Posted by TxH2O
(Post 23070931)
I have only flown CX J transpacific on award. The new AA 77W seat to HKG is in almost all ways identical to CX's, which makes a huge difference on a 16-hour flight. All aisle access, flatbed, pretty good IFE (although less HK-oriented obviously). DFW-HKG is going to be a tough upgrade over time, because it is so much more comfortable than 772 seats to ICN, PVG, NRT and PEK. At least until the new 772 seats are set to go. Service level just can't match CX, of course. This is a US-based carrier. All things equal (factoring in FF/elite considerations of course) would fly CX if I could, but no SWUs on CX, so AA it is.
Cheers, AA777 |
Originally Posted by TxH2O
(Post 23065988)
Flew on AA 137 DFW-HKG on June 17. Level of service was about equivalent to what I am used to on 772 business class services transpacific. Of course the seat was fantastic. Felt like flying CX seat 773.
They do have growing pains though. The map was loaded in English and Spanish. Oops, huh? Also the Chinese announcement was a little awkward, referring to flying over the USSR, not Russia. Also didn't have entry cards for HK. Hopefully they'll get it up to speed quickly. All in all a pleasant flight. |
Flew 137/138 a week ago, and yes the moving map is in spanish/english, which i thought was funny. Maybe Cantonese is not loaded into the system? Actually for the first hour of AA138 HKG-DFW, DFW wasn't even loaded as the destination into the computer so it just showed Time to Destination --:-- and Distance to Destination ----. i bet they only fixed it cuz a passenger brought it up.
Also on the DFW-HKG segment it was english/cantonese announcements while on the return HKG-DFW segment it was english/cantonese/mandarin which i suspect was due to the 100+ CX connections in HKG. Most of the people i noticed on the HKG-DFW segment were mainland chinese. Both flights i took arrived around 30-45 minutes early. DFW-HKG was only around 75% full while HKG-DFW was oversold by at least 30+ pax. Also the wifi cuts out if you fly over mainland china but this is no big secret. blame the communists who dont want you having uncensored internet over their airspace. :) |
Originally Posted by Col Ronson
(Post 23145454)
Flew 137/138 a week ago, and yes the moving map is in spanish/english, which i thought was funny. Maybe Cantonese is not loaded into the system?
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I'm flying next weekend on AUS-DFW-HKG-SIN, looking forward to the 777-300. I have 3-4 hour connections at HKG. Is anyone familiar with where DFW-HKG will arrive and where HKG-SIN on CX will depart and what my best lounge choice would be (as an Emerald)? My return is the same routing and I have the same lengthy connection.
Considering I bought the ticket like 10 days out, it was a pretty good deal. I flew AUS-DFW-NRT-NGO last month with 3 weeks notice and that ticket cost 50% more despite being significantly less miles. The load on my DFW-HKG flights seems a bit low, especially in economy. First and Business are at about 50-60% load but economy is almost entirely open except MCE which is pretty well taken, so I suppose there are a bit of elites on these routes but AA is struggling to get mainline non-elite traffic on DFW-HKG and back (at least on my flights 137/138 next Sunday and the following Friday). AA's struggled with overseas expansion in the past years (Moscow, New Dehli, etc.). Thanks for the lounge help. |
Originally Posted by BrianV
(Post 23172103)
Thanks for the lounge help. |
Originally Posted by BrianV
(Post 23172103)
I'm flying next weekend on AUS-DFW-HKG-SIN, looking forward to the 777-300. I have 3-4 hour connections at HKG. Is anyone familiar with where DFW-HKG will arrive and where HKG-SIN on CX will depart and what my best lounge choice would be (as an Emerald)? My return is the same routing and I have the same lengthy connection.
Considering I bought the ticket like 10 days out, it was a pretty good deal. I flew AUS-DFW-NRT-NGO last month with 3 weeks notice and that ticket cost 50% more despite being significantly less miles. The load on my DFW-HKG flights seems a bit low, especially in economy. First and Business are at about 50-60% load but economy is almost entirely open except MCE which is pretty well taken, so I suppose there are a bit of elites on these routes but AA is struggling to get mainline non-elite traffic on DFW-HKG and back (at least on my flights 137/138 next Sunday and the following Friday). AA's struggled with overseas expansion in the past years (Moscow, New Dehli, etc.). Thanks for the lounge help. |
Originally Posted by BrianV
(Post 23172103)
Is anyone familiar with where DFW-HKG will arrive and where HKG-SIN on CX will depart and what my best lounge choice would be (as an Emerald)?
Of course, HKG operates differently than what we're used in the US... departure day, it can be at any gate. For HKG-SIN, it's definitely a crap shoot for the gate, so just find out where it is when you arrive, and just head to either The Wing F or whichever other CX lounge is closest (FYI The Pier F is closed for renovation). Also, you can use any of the transit security lines, so if one is crowded, look for another one. I'm looking forward to poking my head into the new QF lounge, but that's pretty close to The Wing already. |
Originally Posted by ktkw
(Post 23172513)
Are you looking at seat maps? if so I think because this route is to HKG a lot of the passengers may have tickets from their local travel agents in HK,China and thus have not assigned seats especially in economy. At least when I flew HKG-DFW I saw a lot of mainland chinese passengers on the flight. Would assume they dont konw how to go on AA.com to assign seats ahead of the flight.
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