Jan 13, 2015, 2:43 pm
Last edit by: SingaporeDon
Booking Award Seats on EY / Etihad Airways Using AA / AAdvantage Miles
This thread is about "how to" book Etihad / EY award seats using AA AAdvantage miles. This wiki is new, so anyone with 90/90 who wishes to add helpful information is, of course, urged to do so.
- You cannot search or book awards for travel on EY (Etihad) on www.aa.com
- You can search award availability on EY's website. Look for seats on flights operated by Etihad Airways labeled as "GuestSeats".
- You have to call AA to book them. You may need to request the AA agent to look up the inventory one segment at a time in order to find the inventory in their system. OR:
- Your best bet is to call AA Australia (+61 2-9101-1948 ) - although the call center is actually in Suva, Fiji -as they can see the inventory reliably, and you can book (or put the EY segments on hold so you can flesh out the award afterward).
- A handy EY route map is at http://flights.etihad.com/routemap
- The applicable AAdvantage miles award chart is the oneworld and Other Airline Award Chart
- Award routing rules are in the wikipost of this thread
- It can be instructive to read about our members' successful award bookings on EY using AAdvantage miles in the Success stories of award booking on Etihad using AA miles (>= 2015) thread. [Note: posts prior to 2015 about this topic (with the exception of a few 2014 end of year posts brought forward for continuity) are archived at ARCHIVE: Success stories of award booking on Etihad using AA miles]
- If you find EY inventory from your continent but not your city of choice, as usual you can include any other AAdvantage award airlines in order to complete the itinerary. E.g. LHR-xAUH-DEL-xAUH-CDG on EY connecting to CDG-LHR on BA.
How to: Use AA Miles to Book Award on Etihad / EY (Archive - 2015 and earlier)
Feb 10, 2015, 9:14 am
#481
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Trying to book my first Etihad award, SYD - AUH - IAD/JFK in early January. Right now I'm seeing a lot of blocked seats on expert flyer with no F guest seat availability.
How is Etihad with opening award space closer in to the departure date?
Also, if I'm looking at it correctly, an award from SYD - IAD should price out as 1 award ticket, but if I stop in AUH for the night it's 2 award tickets, can someone confirm?
Thanks!
How is Etihad with opening award space closer in to the departure date?
Also, if I'm looking at it correctly, an award from SYD - IAD should price out as 1 award ticket, but if I stop in AUH for the night it's 2 award tickets, can someone confirm?
Thanks!
Feb 10, 2015, 2:11 pm
#482
Join Date: Feb 2008
Posts: 2,172
EY's availability does not match what AA agents are seeing. For e.g. several dates show JFK-AUH for 2 in F, but AA either does not see any or only seeing 1. The fact they are seeing some and able to book it seems odd as it used to match - what EY shows online and what AA sees.
Seems the online tool is not 100% accurate to search anymore for EY flights.
Seems the online tool is not 100% accurate to search anymore for EY flights.
Feb 11, 2015, 10:04 am
#483
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Feel free to ignore because I know everyone here already helps a lot, but a wiki entry or two would be really helpful to those of us that are new to EY bookings. So far I can only really book these flights when I see them on BA and that is typically only very close to the flight date, so it is not the easiest program to understand. It seems most of the conversations here are about how awards are not showing up or not bookable, or problems with their booking system. What is the best way to book a flight from, say, ORD to BKK on EY several months out?
edit: I see that much of the info is in the oneworld chart already in the wiki.
edit: I see that much of the info is in the oneworld chart already in the wiki.
Feb 12, 2015, 3:47 am
#484
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,812
I had a scan of the thread, so if his question has previously been raised, apologies for not finding it.
I already have a multi-sector, all EY flights, booking, booked using AA miles. I have no AA status.
Due to a possible change of plans, I'm looking at not needing the last sector, and flying elsewhere using non-AA options.
Will AA allow me to phone up and change the booking to drop off the last sector, or would such a change require the entire redemption to be cancelled, clearly jeopardising the chance of being able to re-book my itinerary based on current availability.
I understand that if I was able to change the booking, having no status, there would be a $ charge to re-instate the miles.
I already have a multi-sector, all EY flights, booking, booked using AA miles. I have no AA status.
Due to a possible change of plans, I'm looking at not needing the last sector, and flying elsewhere using non-AA options.
Will AA allow me to phone up and change the booking to drop off the last sector, or would such a change require the entire redemption to be cancelled, clearly jeopardising the chance of being able to re-book my itinerary based on current availability.
I understand that if I was able to change the booking, having no status, there would be a $ charge to re-instate the miles.
Feb 12, 2015, 5:32 am
#485
Join Date: Jan 2010
Posts: 706
I had a scan of the thread, so if his question has previously been raised, apologies for not finding it.
I already have a multi-sector, all EY flights, booking, booked using AA miles. I have no AA status.
Due to a possible change of plans, I'm looking at not needing the last sector, and flying elsewhere using non-AA options.
Will AA allow me to phone up and change the booking to drop off the last sector, or would such a change require the entire redemption to be cancelled, clearly jeopardising the chance of being able to re-book my itinerary based on current availability.
I understand that if I was able to change the booking, having no status, there would be a $ charge to re-instate the miles.
I already have a multi-sector, all EY flights, booking, booked using AA miles. I have no AA status.
Due to a possible change of plans, I'm looking at not needing the last sector, and flying elsewhere using non-AA options.
Will AA allow me to phone up and change the booking to drop off the last sector, or would such a change require the entire redemption to be cancelled, clearly jeopardising the chance of being able to re-book my itinerary based on current availability.
I understand that if I was able to change the booking, having no status, there would be a $ charge to re-instate the miles.
Feb 12, 2015, 7:55 am
#486
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,812
Feb 12, 2015, 8:05 am
#488
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,812
I see.
I'm looking to drop AUH-LHR in biz x2 people, which cost 60K. I suspect, that having no status, I would need to pay $150 to get those 60K miles re-instated.
Feb 12, 2015, 8:06 am
#489
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Feb 12, 2015, 8:11 am
#490
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,812
Feb 12, 2015, 10:09 am
#491
Join Date: Apr 2013
Posts: 64
AUH-LHR A340 vs 77W
I am tentatively planning to fly from AUH to LHR this summer in F. It was originally on the A340, but was recently changed to the 77W. Better, worse, or a wash?
Extra credit Q: I actually have the option of flying Emirates SFO-DXB in F, then the Etihad flight to LHR in F, or LH SFO-MUC in F, then BA to LHR. Which would you take if given the option? Award miles for all segments on both.
Thanks for any thoughts.
Extra credit Q: I actually have the option of flying Emirates SFO-DXB in F, then the Etihad flight to LHR in F, or LH SFO-MUC in F, then BA to LHR. Which would you take if given the option? Award miles for all segments on both.
Thanks for any thoughts.
Feb 12, 2015, 1:06 pm
#492
Join Date: Dec 2004
Posts: 5,632
Isn't it $175 (reinstatement of two awards)? Or $300 if it is not a complete cancellation but changes to two award tickets?
Feb 18, 2015, 6:48 pm
#493
Join Date: Jan 2013
Location: PVD/BOS
Posts: 879
Can anyone tell me the fare code for First class Guest seat / AA miles?
I'm sure I'm missing something obvious.
I'm sure I'm missing something obvious.
Feb 18, 2015, 10:39 pm
#494
Join Date: Aug 2004
Location: YYZ
Programs: AA LT Plat, AC 25K, Marriott Plat, Hilton Diamond
Posts: 1,137
Feb 19, 2015, 5:57 am
#495
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,812
It was the $175 ($150+$25). Leg was dropped off, the original points and cash for the entire itinerary were refunded, the new cash and points for the reduced itinerary were taken, plus $175.