FlyerTalk Forums - View Single Post - How to: Use AA Miles to Book Award on Etihad / EY (Archive - 2015 and earlier)
Old Feb 10, 15, 3:11 pm
  #482  
vrbaba
 
Join Date: Feb 2008
Posts: 2,169
Originally Posted by vrbaba View Post
EY's availability does not match what AA agents are seeing. For e.g. several dates show JFK-AUH for 2 in F, but AA either does not see any or only seeing 1. The fact they are seeing some and able to book it seems odd as it used to match - what EY shows online and what AA sees.

Seems the online tool is not 100% accurate to search anymore for EY flights.
A helpful agent mentioned that sometime she can only see and pull inventory 1 at a time, so she created two locators and was successfully able to pull both the seats "one at a time". Might help to split records if others are having the same issue.
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