Nov 19, 2013, 3:20 pm
Last edit by: Prospero
Covid-19 Update:
For further information on AA awards see:
HELP DESK: MileSAAver / SAAver Award Availability - Help, Assistance & Discussion
and
AA oneworld and Other Airline Partner Award information, rules (2015 on)
N.B. Upgrades on QR book into fares not granted EQD/EQM by AA. If you're upgraded on QR, be prepared for pushback from some AA agents. You may have to submit a formal request with accompanying documentation reflecting you purchased an eligible fare class.
NOTE:AA has removed most EY and QR award access from aa.com due to a glitch booking these:
If you experience difficulties with the AA reservations system, you may be able to book by calling AA Australia (+61 2-9101-1948 ) then press 4 - or the New Zealand number (+64 09-308-4014) as an alternative - although the call center is actually in Suva, Fiji (South African agency Mindpearl) - as they can often see the inventory more reliably, and you can book.
NOTE: USA Canada travel on QR will earn EQ miles etc. in accordance with the fare class purchased.
Links:
Link to AA.com Qatar miles earning etc.
AA miles earning on QR changed 1 May 2016 (Link):
Minimum miles guarantee applies.
Checking QR award availability:
You can check QR availability on AA's site, BA's site, QF's site, www.awardnexus.com (which pulls from BA and/or QF), or the KVS tool. (A certain number of searches are free to FlyerTalk members at AwardNexus; click the "more signup options" link under the green Purchase button to sign up as a FlyerTalk member.)
When checking QR award availability, you have to check each segment individually. Both BA and QF can generate very misleading information if you try to check QR award availability all the way through [xxx-(DOH)-yyy] in one step. Be aware AA can only book 330 days out, even if you see availability farther out.
Awards on QR may not be visible to AA agents if a multi-segment itinerary is requested; broken into individual segments will generally reveal availability, however.
As well, AA Australia or New Zealand (actually MindPearl in Fiji) can often see and book AA awards on QR US-based ones might not be able to.
From danger: For AA awards, Economy is X, Business is U, First is Z. NOTE: Those with Z (First) awards may see "Z (Business Class)" shown on the QR website; this is a known glitch.
As well, QR sells intra gulf two class service as First and Economy, as AA does domestically. This can cause some issues with a Business flight including a Gulf "First" flight potentially incurring an F award redemption.
From hotelmotel: "Got my QR PNR from AA. Popped over to QR and selected seats." (AAdvantage award.)
Days of the week: To/from the USA, especially in business class, Qatar often only offers awards seats for Mon..Thu departures, not Fri..Sun departures. So makes sure you check different parts of the week, and not just always weekends (if you're not finding anything on weekends).
NOTE: At DOH / Hamad International Airport, lounges as follows:
Qatar Airways Al Safwa First Lounge (not a oneworld lounge): only accessible to those flying First Class on Qatar or oneworld airlines and QRPC Platniums flying in ticketed Business (not oneworld Emeralds flying other lower classes of service)
Qatar Airways Al Mourjan Business Lounge (not a oneworld lounge): only accessible to those flying Business Class on Qatar or oneworld (not oneworld Sapphire flying lower classes of service)
Oryx Lounge: Third party lounge.
Qatar Airways HIA First Class Lounge (oneworld lounge): First Class ticketed customers, Emerald members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.
Qatar Airways HIA Business Class Lounge (oneworld lounge): First and Business Class ticketed customers, Emerald and Sapphire members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.
Arrivals Lounges (not oneworld lounges): only accessible to those arriving in First or Business Class on Qatar Airways (not oneworld Sapphire flying other oneworld airlines or other classes of service)
See FT: QR Lounges at HIA
Selecting Qatar Airways Seats
If you want to assign a seat after booking an award, you should first try the Qatar website or app. If you experience issues, please try a partner site like Royal Jordanian, Malaysia Airlines, or Sri-Lankan. You can also reach out to the QR Twitter team to fix your record in order to be able to select seats on their own site.
- Sapphire+ status pax are temporarily allowed to use the Al Mourjan Business Lounge
- Only tickets issued on QR 157 stock are eligible for the Extending Our Commitment (EOC) rebooking policy
For further information on AA awards see:
HELP DESK: MileSAAver / SAAver Award Availability - Help, Assistance & Discussion
and
AA oneworld and Other Airline Partner Award information, rules (2015 on)
N.B. Upgrades on QR book into fares not granted EQD/EQM by AA. If you're upgraded on QR, be prepared for pushback from some AA agents. You may have to submit a formal request with accompanying documentation reflecting you purchased an eligible fare class.
NOTE:AA has removed most EY and QR award access from aa.com due to a glitch booking these:
From One Mile at a Time (link)
Bottom Line
For the time being you’ll have to call American if you want to ticket AAdvantage awards on Etihad & Qatar that aren’t for travel to & from the US or Canada. It makes sense that American took these awards “offline,” and now it also makes sense why so many passengers have been having issues with checked bags on awards.
Bottom Line
For the time being you’ll have to call American if you want to ticket AAdvantage awards on Etihad & Qatar that aren’t for travel to & from the US or Canada. It makes sense that American took these awards “offline,” and now it also makes sense why so many passengers have been having issues with checked bags on awards.
NOTE: USA Canada travel on QR will earn EQ miles etc. in accordance with the fare class purchased.
Links:
Link to AA.com Qatar miles earning etc.
AA miles earning on QR changed 1 May 2016 (Link):
Minimum miles guarantee applies.
Checking QR award availability:
You can check QR availability on AA's site, BA's site, QF's site, www.awardnexus.com (which pulls from BA and/or QF), or the KVS tool. (A certain number of searches are free to FlyerTalk members at AwardNexus; click the "more signup options" link under the green Purchase button to sign up as a FlyerTalk member.)
When checking QR award availability, you have to check each segment individually. Both BA and QF can generate very misleading information if you try to check QR award availability all the way through [xxx-(DOH)-yyy] in one step. Be aware AA can only book 330 days out, even if you see availability farther out.
Awards on QR may not be visible to AA agents if a multi-segment itinerary is requested; broken into individual segments will generally reveal availability, however.
As well, AA Australia or New Zealand (actually MindPearl in Fiji) can often see and book AA awards on QR US-based ones might not be able to.
From danger: For AA awards, Economy is X, Business is U, First is Z. NOTE: Those with Z (First) awards may see "Z (Business Class)" shown on the QR website; this is a known glitch.
As well, QR sells intra gulf two class service as First and Economy, as AA does domestically. This can cause some issues with a Business flight including a Gulf "First" flight potentially incurring an F award redemption.
From hotelmotel: "Got my QR PNR from AA. Popped over to QR and selected seats." (AAdvantage award.)
Days of the week: To/from the USA, especially in business class, Qatar often only offers awards seats for Mon..Thu departures, not Fri..Sun departures. So makes sure you check different parts of the week, and not just always weekends (if you're not finding anything on weekends).
NOTE: At DOH / Hamad International Airport, lounges as follows:
Qatar Airways Al Safwa First Lounge (not a oneworld lounge): only accessible to those flying First Class on Qatar or oneworld airlines and QRPC Platniums flying in ticketed Business (not oneworld Emeralds flying other lower classes of service)
Qatar Airways Al Mourjan Business Lounge (not a oneworld lounge): only accessible to those flying Business Class on Qatar or oneworld (not oneworld Sapphire flying lower classes of service)
Oryx Lounge: Third party lounge.
Qatar Airways HIA First Class Lounge (oneworld lounge): First Class ticketed customers, Emerald members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.
Qatar Airways HIA Business Class Lounge (oneworld lounge): First and Business Class ticketed customers, Emerald and Sapphire members, as well as their accompanying guests, travelling on Qatar Airways and other oneworld member flights.
Arrivals Lounges (not oneworld lounges): only accessible to those arriving in First or Business Class on Qatar Airways (not oneworld Sapphire flying other oneworld airlines or other classes of service)
See FT: QR Lounges at HIA
Selecting Qatar Airways Seats
If you want to assign a seat after booking an award, you should first try the Qatar website or app. If you experience issues, please try a partner site like Royal Jordanian, Malaysia Airlines, or Sri-Lankan. You can also reach out to the QR Twitter team to fix your record in order to be able to select seats on their own site.
Qatar Airways / QR: Redeem AA Miles for Award (master thd)
Dec 18, 2021, 3:09 pm
#1906
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Chatted with AA, seemed to be a senior agent.
Said they ticket numbers apply to the whole itinerary and they won’t reissue or revalidate. I’m still worried….
Any advice?
Said they ticket numbers apply to the whole itinerary and they won’t reissue or revalidate. I’m still worried….
Any advice?
Dec 18, 2021, 11:52 pm
#1907
Join Date: Oct 2019
Location: Vienna, Austria
Posts: 710
call again and don’t let some lazy person try to skip from doing their job
Dec 20, 2021, 7:10 pm
#1908
Join Date: Dec 2021
Posts: 4
Qatar: 2 separate tickets, "connecting" flight -- check thru bags?
Hi friends. I know this has been asked previously but I can't find an answer, plus am unsure if old answers reflect what's happening today.
All of the below is for reward tickets booked on Qatar using AA miles.
* We are booked from the US ==> DOH on ticket #1.
* After an awful 12+ hr layover, we are booked DOH ==> MLE on ticket #2. (I'm obsessively watching award avail to shorten this layover.)
Any ideas on:
* will Qatar check our bags through, if we show them both tickets at checkin in the US?
* will we able to transit via DOH w/ out having to 'enter' Qatar -- immigration, passport control, etc. ?
Thanks in advance for your wisdom!
All of the below is for reward tickets booked on Qatar using AA miles.
* We are booked from the US ==> DOH on ticket #1.
* After an awful 12+ hr layover, we are booked DOH ==> MLE on ticket #2. (I'm obsessively watching award avail to shorten this layover.)
Any ideas on:
* will Qatar check our bags through, if we show them both tickets at checkin in the US?
* will we able to transit via DOH w/ out having to 'enter' Qatar -- immigration, passport control, etc. ?
Thanks in advance for your wisdom!
Dec 20, 2021, 7:37 pm
#1909
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Just explain that QR doesn't see the ticket numbers, so the itinerary is at risk of being cancelled. Revalidating is useless since nothing changed and revalidating doesn't resend the old ticket number nor send a new ticket number to Amadeus. Suggest the agent have the tickets reissued or use whatever QIK command causes a Sabre SSR message to be sent to QR to update the ticket numbers (in native Sabre I think it's "TKNM"). Mention to the agent that they can call QR to verify the problem if they don't believe you.
Dec 20, 2021, 7:47 pm
#1910
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,603
Hi friends. I know this has been asked previously but I can't find an answer, plus am unsure if old answers reflect what's happening today.
All of the below is for reward tickets booked on Qatar using AA miles.
* We are booked from the US ==> DOH on ticket #1.
* After an awful 12+ hr layover, we are booked DOH ==> MLE on ticket #2. (I'm obsessively watching award avail to shorten this layover.)
Any ideas on:
* will Qatar check our bags through, if we show them both tickets at checkin in the US?
* will we able to transit via DOH w/ out having to 'enter' Qatar -- immigration, passport control, etc. ?
Thanks in advance for your wisdom!
All of the below is for reward tickets booked on Qatar using AA miles.
* We are booked from the US ==> DOH on ticket #1.
* After an awful 12+ hr layover, we are booked DOH ==> MLE on ticket #2. (I'm obsessively watching award avail to shorten this layover.)
Any ideas on:
* will Qatar check our bags through, if we show them both tickets at checkin in the US?
* will we able to transit via DOH w/ out having to 'enter' Qatar -- immigration, passport control, etc. ?
Thanks in advance for your wisdom!
The fact that AA has issued the tickets really has nothing to do with either of your questions. QR gets to decide whether it will through-check bags on separate tickets. Someone on this forum might know the answer to your transit question, but most likely people on the FT QR forum can answer both. I'll alert a moderator and suggest that this thread be moved there.
By the way, did you attempt to book both segments as a single award with your AAdvantage miles?
Dec 20, 2021, 7:55 pm
#1911
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,030
sanjeev.banerji Welcome to FT
Dedicated thread in QR forum--->QR Interlining (Baggage) [This thread likely to get merged into that]
From the wiki link in that thread--->https://www.qatarairways.com/en/abou.../oneworld.html
You need to check the Qatar requirements for transferring (people) on separate tickets in DOH. All in 1 ticket would be better, but awards make that harder
Hi friends. I know this has been asked previously but I can't find an answer, plus am unsure if old answers reflect what's happening today.
All of the below is for reward tickets booked on Qatar using AA miles.
* We are booked from the US ==> DOH on ticket #1.
* After an awful 12+ hr layover, we are booked DOH ==> MLE on ticket #2. (I'm obsessively watching award avail to shorten this layover.)
Any ideas on:
* will Qatar check our bags through, if we show them both tickets at checkin in the US?
* will we able to transit via DOH w/ out having to 'enter' Qatar -- immigration, passport control, etc. ?
Thanks in advance for your wisdom!
All of the below is for reward tickets booked on Qatar using AA miles.
* We are booked from the US ==> DOH on ticket #1.
* After an awful 12+ hr layover, we are booked DOH ==> MLE on ticket #2. (I'm obsessively watching award avail to shorten this layover.)
Any ideas on:
* will Qatar check our bags through, if we show them both tickets at checkin in the US?
* will we able to transit via DOH w/ out having to 'enter' Qatar -- immigration, passport control, etc. ?
Thanks in advance for your wisdom!
From the wiki link in that thread--->https://www.qatarairways.com/en/abou.../oneworld.html
Through check-in
Qatar Airways is pleased to offer passengers the courtesy of through check-in of themselves and their bags to their final destination when travelling on multi-sector journeys involving connections onto other oneworld member airlines, even when the trip is booked using separate tickets.
However, customers should note that through check-in may not be possible on their return journey if their trip starts with another airline that does not provide the same level of service.
Qatar Airways is pleased to offer passengers the courtesy of through check-in of themselves and their bags to their final destination when travelling on multi-sector journeys involving connections onto other oneworld member airlines, even when the trip is booked using separate tickets.
However, customers should note that through check-in may not be possible on their return journey if their trip starts with another airline that does not provide the same level of service.
Last edited by Mwenenzi; Dec 20, 2021 at 8:06 pm
Dec 20, 2021, 7:59 pm
#1912
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,603
sanjeev.banerji Welcome to FT
Dedicated thread in QR forum--->QR Interlining (Baggage)
This thread likely to get merged into that
Dedicated thread in QR forum--->QR Interlining (Baggage)
This thread likely to get merged into that
Dec 20, 2021, 8:08 pm
#1913
Join Date: Dec 2021
Posts: 4
Welcome to FlyerTalk!
The fact that AA has issued the tickets really has nothing to do with either of your questions. QR gets to decide whether it will through-check bags on separate tickets. Someone on this forum might know the answer to your transit question, but most likely people on the FT QR forum can answer both. I'll alert a moderator and suggest that this thread be moved there.
By the way, did you attempt to book both segments as a single award with your AAdvantage miles?
The fact that AA has issued the tickets really has nothing to do with either of your questions. QR gets to decide whether it will through-check bags on separate tickets. Someone on this forum might know the answer to your transit question, but most likely people on the FT QR forum can answer both. I'll alert a moderator and suggest that this thread be moved there.
By the way, did you attempt to book both segments as a single award with your AAdvantage miles?
Dec 20, 2021, 8:18 pm
#1914
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,030
Dec 21, 2021, 3:13 pm
#1916
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
I never check bags, so I can't say if QR will through-check your bags across separate records, but considering that it's all QR flights, I'd be hopeful that they would. Assuming they do, then yes, you can transit in DOH without clearing anything other than transit security. If they don't, then you will be forced to enter Qatar in order to access groundside. Entering Qatar has a number of requirements and steps due to COVID.
Dec 22, 2021, 5:45 am
#1917
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
I have no idea what that means, but I’ll call QR tomorrow to confirm. The only time I’ve ever heard of control is when tickets become under airport control prior to departure but this is vastly different.
Dec 22, 2021, 6:02 am
#1919
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,494
The end of what? I see both QR and AA flights JFK-DOH loaded through the end of the schedule.
Dec 22, 2021, 6:17 am
#1920
Join Date: Mar 2021
Posts: 161
When booking with Miles on AA, the flights to/from Doha from the US stop on 11/14. After 11/14 only AA metal flights are available to book with miles. The schedule goes through the 18th.