Jan 12, 2015, 11:14 pm
Last edit by: Prospero
NOTE: AA seems not to be able to see FJ award inventory. Try calling AA Australia (+61 2-9101-1948 ) then press 4 - or the New Zealand number (+64 09-308-4014) as an alternative - although the call center is actually in Suva, Fiji (I believe it's our old South African agency friend Mindpearl) - as they can see the inventory reliably, and you can book. Or, put the FJ segments on hold so you can flesh out the award afterward and/or pay the fees in USD through the US call center.
Fiji Airways is still an AA partner (as well as a codeshare partner of AS, CX, EY, IE, NZ and QF). The partnership has not changed - one earns redeemable (Award) AA miles flying as FJ, AA EQ miles can be earned if flown as AA or QF codeshares (often more expensive); no EQ miles if flown as AS or CX codeshares (as FJ is not a oneworld member).
Resource links:
Link to aa.com page on earning / spending miles on Fiji Airways (may still be referred to as "Air Pacific" on some parts of aa.com)
Link to Fiji Airways new website
Link to Fiji Airways route map
Link to Fiji Airways fleet information
Fiji Airways is still an AA partner (as well as a codeshare partner of AS, CX, EY, IE, NZ and QF). The partnership has not changed - one earns redeemable (Award) AA miles flying as FJ, AA EQ miles can be earned if flown as AA or QF codeshares (often more expensive); no EQ miles if flown as AS or CX codeshares (as FJ is not a oneworld member).
Resource links:
Link to aa.com page on earning / spending miles on Fiji Airways (may still be referred to as "Air Pacific" on some parts of aa.com)
Link to Fiji Airways new website
Link to Fiji Airways route map
Link to Fiji Airways fleet information
FJ / Fiji Airways (ex-Air Pacific) and AA, miles, awards, etc. (consolidated)
Dec 29, 2015, 1:19 pm
#121
Moderator: American AAdvantage
Original Poster
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
I'm trying to book HKG-NAN on FJ but there seems to be an error (I'm checking availability on alaskaair.com -there is plenty for LAX-NAN but an error when I try to search for HKG).
Are all FJ flights bookable with AA miles or just those which are code-shared with AA (like LAX, HNL, etc.)?
Are all FJ flights bookable with AA miles or just those which are code-shared with AA (like LAX, HNL, etc.)?
BTW, members, FJ just added an A330-300 to the existing fleet of three A330-200s. The -300 will frequently be on LAX-NAN, occasionally HKG. J remains the same at 24, but Y adds 40 seats. More in wiki, now updated, including links to germane FT threads and off site resources. FJ has added baggage capacity for J flyers as well. FJ / Fiji Airways adds A330-300, ups J bag limits Dec 2015 - configuration notes
Dec 30, 2015, 7:54 am
#122
Join Date: Sep 2011
Programs: BA Gold
Posts: 1,076
Just as an update, I called AA and was told that HKG-NAN is not bookable using AA miles (i.e. not a matter of availability - just cannot be booked).
I've gone back to the AA website and that seems correct:
Regions
Earn and redeem AAdvantage® miles for travel on Fiji Airways within:
Fiji
South Pacific
And between:
Australia
Canada
Japan
New Zealand
U.S
I've gone back to the AA website and that seems correct:
Regions
Earn and redeem AAdvantage® miles for travel on Fiji Airways within:
Fiji
South Pacific
And between:
Australia
Canada
Japan
New Zealand
U.S
Jan 12, 2016, 11:32 pm
#123
Join Date: Sep 2006
Location: SFO
Programs: BA Avios, UA MP, AA, Choice, Club Carlson
Posts: 1,096
Seat Selection
So did you have any luck getting seat assignments?
I have a confirmed AAdvantage award a one way NAN to LAX on May 30, 2016. I have an AA record locator and called FJ and they informed me I cannot select me seats ahead of check in without the FJ information- is this new or a standard operating procedure?
I then got the FJ record locator and called back up and they still cannot do advance seat assignments on non FJ booked tickets as of October 31, 2015 I was informed.
Is there any hope for an advance seat selection or am i out of luck on this one?
I then got the FJ record locator and called back up and they still cannot do advance seat assignments on non FJ booked tickets as of October 31, 2015 I was informed.
Is there any hope for an advance seat selection or am i out of luck on this one?
Mar 2, 2016, 10:28 pm
#124
Join Date: Dec 2014
Posts: 17
Much to my dismay I couldn't find any business class availability from LAX-MEL for middle of May. Called into AA and was able to get this sweet all-business itinerary for the same amount of miles (62.5k) one way!
LAX-NAN @ Fiji Air
NAN-SYD @ Fiji Air
SYD-MEL @ Qantas
Hope this helps anyone
LAX-NAN @ Fiji Air
NAN-SYD @ Fiji Air
SYD-MEL @ Qantas
Hope this helps anyone
Mar 20, 2016, 2:27 am
#125
Join Date: Jan 2014
Posts: 1,265
FJ award bookings are down!?
I tried to book SYD-NAN (last segment of an award ex Europe) in J for 2 yesterday, but it seems AA is having issues with pulling up availability on FJ. Availability in Expertflyer is wide open and in the past I already experienced that this availability is accurate and does comply with what AA can see.
The agent went off the phone for a few minutes because she was also trying some dummy routings in a 3 months window, and she was wasn't able to see any seat. When she got back to me, she mentioned an internal note that since March 15 there was an issue with the system for FJ. She asked me to call back, hoping that the glitch would have been fixed in the next days (I am on a deadline like most of us
).
Was anybody able to book FJ in the last days? It would suprise me that I would be the only FT member who is trying to book FJ, given the major increase for South-Pacific routings from North America/Europe.
The agent went off the phone for a few minutes because she was also trying some dummy routings in a 3 months window, and she was wasn't able to see any seat. When she got back to me, she mentioned an internal note that since March 15 there was an issue with the system for FJ. She asked me to call back, hoping that the glitch would have been fixed in the next days (I am on a deadline like most of us
). Was anybody able to book FJ in the last days? It would suprise me that I would be the only FT member who is trying to book FJ, given the major increase for South-Pacific routings from North America/Europe.
Mar 20, 2016, 4:46 am
#126
Join Date: Aug 2000
Location: DSM
Programs: AA Platinum, Hilton Diamond, Marriott Platinum, Fairmont Platinum, United Silver, National Exec
Posts: 1,035
I found the same issue with FJ but by calling the AA folks in Australia, they were able to book award seats for me.
Mar 20, 2016, 3:20 pm
#128
Join Date: May 2013
Posts: 315
I tried to book SYD-NAN (last segment of an award ex Europe) in J for 2 yesterday, but it seems AA is having issues with pulling up availability on FJ. Availability in Expertflyer is wide open and in the past I already experienced that this availability is accurate and does comply with what AA can see.
The agent went off the phone for a few minutes because she was also trying some dummy routings in a 3 months window, and she was wasn't able to see any seat. When she got back to me, she mentioned an internal note that since March 15 there was an issue with the system for FJ. She asked me to call back, hoping that the glitch would have been fixed in the next days (I am on a deadline like most of us ).
Was anybody able to book FJ in the last days? It would suprise me that I would be the only FT member who is trying to book FJ, given the major increase for South-Pacific routings from North America/Europe.
The agent went off the phone for a few minutes because she was also trying some dummy routings in a 3 months window, and she was wasn't able to see any seat. When she got back to me, she mentioned an internal note that since March 15 there was an issue with the system for FJ. She asked me to call back, hoping that the glitch would have been fixed in the next days (I am on a deadline like most of us
). Was anybody able to book FJ in the last days? It would suprise me that I would be the only FT member who is trying to book FJ, given the major increase for South-Pacific routings from North America/Europe.
Mar 21, 2016, 5:56 am
#129
Join Date: Jan 2014
Posts: 1,265
Just wanted to report that AA Australia was indeed succesful in booking FJ awards.
It is my understanding that AA USA (also EXP dedicated line) is facing a temporarily glitch so any one who still is trying to book FJ before 03/21 - better to call Australia and I think you should hurry given it's already late in the evening down under.
It is my understanding that AA USA (also EXP dedicated line) is facing a temporarily glitch so any one who still is trying to book FJ before 03/21 - better to call Australia and I think you should hurry given it's already late in the evening down under.
Apr 26, 2016, 1:34 pm
#130
Join Date: Apr 2010
Location: LAX
Programs: AA EP, MUCCI, Proudly BA Blue,.
Posts: 887
Ni sa bula! Io (yes), you can earn AAdvantage miles on FJ / Air Fiji. Sea (no), they won't be Elite Qualifying miles; vosoti au, they'll only be redeemable miles.
But you may be able to earn EQM if you book the Qantas codeshare, as QF offers earning miles on several non-oneworld miles as an exception. How many would be determined by Qantas' earning scheme - best asked in the Qantas | Frequent Flyer forum.
Ni sa moce.
But you may be able to earn EQM if you book the Qantas codeshare, as QF offers earning miles on several non-oneworld miles as an exception. How many would be determined by Qantas' earning scheme - best asked in the Qantas | Frequent Flyer forum.
Ni sa moce.
Jun 16, 2016, 1:39 pm
#132
Moderator: American AAdvantage
Original Poster
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
SO... I quiver in my boots when I post this because it counters the most respected and venerable Mr. Diver, but I just flew Fiji Airways in J class and got EQM's... I swear on the holy FT Gods... Perhaps a hiccup in the machine? But I got em! So I guess we'll see how long it takes for someone to realize the mistake and take em away!
Probably.
Jun 16, 2016, 10:53 pm
#133
Join Date: May 2013
Posts: 315
SO... I quiver in my boots when I post this because it counters the most respected and venerable Mr. Diver, but I just flew Fiji Airways in J class and got EQM's... I swear on the holy FT Gods... Perhaps a hiccup in the machine? But I got em! So I guess we'll see how long it takes for someone to realize the mistake and take em away!
Jun 17, 2016, 7:19 am
#134
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
SO... I quiver in my boots when I post this because it counters the most respected and venerable Mr. Diver, but I just flew Fiji Airways in J class and got EQM's... I swear on the holy FT Gods... Perhaps a hiccup in the machine? But I got em! So I guess we'll see how long it takes for someone to realize the mistake and take em away!
AA marketed FJ operated flights do earn AA EQM based on the page here: https://www.aa.com/i18n/AAdvantage/e...lines/fiji.jsp
FJ flights do -not- earn AAdv EQMs by policy, and nothing on that page indicates otherwise.
FJ flights that have AA flight numbers ("AA marketed") always earn EQMs the same way all AA #'d flights do.
I don't see in the post by matinicus rock any indication that the flight had an AA flight #, so, if it didn't, that's unusual.
Jun 17, 2016, 8:51 am
#135
Moderator: American AAdvantage
Original Poster
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
AA marketed FJ operated flights do earn AA EQM based on the page here: https://www.aa.com/i18n/AAdvantage/e...lines/fiji.jsp
It does sound like matinicusrock was flying FJ (not as an AA or QF marketed flight); if so, very nice gift from Fiji Airways. Be sure to say "vinaka vakalevu" (thank you very much)
.