Dec 1, 2012, 8:39 pm
Last edit by: philemer
Effective 12 Oct 2014, meal selection is available from 30 days to 24 hours before flight (This meal selection was suspended temporarily 12 Sep - 10 Dec 2015.)
Special meal (Asian vegetarian, Kosher, Muslim, Low sodium, etc.) requests may be requested where offered. See this post for the list of available special meals.
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Information About Entrée (Main Course) Reservations:
Problems? Try a DM using Twitter or call.
Also see
Note: the old order in which meal preferences are taken by Flight Attendants ("FEBO") ended on 1 Sep 2014. See "FEBO dead 1 Sep 2014 - new system based on flight direction & time zone change".
Thanks to wiki "plank holder" hillrider.
Special meal (Asian vegetarian, Kosher, Muslim, Low sodium, etc.) requests may be requested where offered. See this post for the list of available special meals.
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Reserve your entrée before you fly
Flying in First or Business Class? We’re the first U.S. airline to offer you the choice to reserve your entrée on American Airlines flights with scheduled meal service. To enjoy this personalized service, simply reserve your meal at least 24 hours before departure.
Flying in First or Business Class? We’re the first U.S. airline to offer you the choice to reserve your entrée on American Airlines flights with scheduled meal service. To enjoy this personalized service, simply reserve your meal at least 24 hours before departure.
- Available for customers traveling on American Airlines in First or Business class, on the majority of flights that are scheduled to offer a meal.
- You can reserve your meal beginning 30 days (and up to 24 hours) before you depart
- If you change your flight, reservation is required again
- Meals may not be available at times as there is a limit on numbers.
Information About Entrée (Main Course) Reservations:
- Entrée reservations are available in First and Business class on American Airlines marketed and operated flights
- We can begin accepting reservations 30 days prior to travel and all orders must be completed at least 24 hours before departure
- If your original itinerary changes, please reselect your entrée preference
- We will do our best to accommodate your request, but there may be instances that prevent us from fulfilling your selection
Problems? Try a DM using Twitter or call.
Also see
- ARCHIVE: Meal Entrée (mains) Reservations / Pre-order now Available (Oct 2012)for older posts
- 2014 AA Domestic Meals - menus / menu, photos, etc. (consolidated)
- 2014 AA International Meals - menu /menus, photos, etc. (consolidated)
- 2013 AA Domestic Meals - menus / menu, photos, etc. (consolidated)
Note: the old order in which meal preferences are taken by Flight Attendants ("FEBO") ended on 1 Sep 2014. See "FEBO dead 1 Sep 2014 - new system based on flight direction & time zone change".
Thanks to wiki "plank holder" hillrider.
Reserve / Select Meal Entree / Main Course via website (master thread)
Oct 31, 2016, 10:11 am
#796
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,428
Oct 31, 2016, 10:34 am
#797
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Phoenix, AZ
Programs: HH Gold, AA Gold
Posts: 10,458
Actually, US was a bit odd. You couldn't preorder in F, but you could preorder the BOB in Y! I recently wrote AA to suggest bringing back the preordering in Y, because sometimes they run out at row 13 or 14 in the Y cabin (and inevitably I'm in like row 20). And IME the preordering in Y worked 95% of the time on US.
Oct 31, 2016, 10:57 am
#798
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Oct 31, 2016, 1:41 pm
#799
Join Date: Oct 2006
Location: Madison WI
Programs: AA Lifetime PLT - 2.9MM, Lifetime AC, HHonors Gold, Marriott Gold, IHG Plat Amb, Hertz Precs Crcl
Posts: 2,220
Not if they are taking orders AND delivering from the cart on the spot, as I've often seen done.
Oct 31, 2016, 2:30 pm
#800
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,342
Food has gone cheap again, if I would have preordered, I would have gone hungry. Chicken sliders don't come with vegetables, hearts of palm salad doesn't include hearts of palm and looked small even though it was a small plate,
Oct 31, 2016, 4:36 pm
#801
Join Date: May 2003
Location: Texas
Programs: Hyatt Glob (Barely); Marriott Plat Life; AA Up and Down Now Plat; Hilton, UA, BA, HA Peasant
Posts: 2,675
Which Oddly Is What My Legacy AA Friends All Complain About Too
I'm pretty sure AA will know which. Getting them to care is the issue.
Last edited by jayer; Oct 31, 2016 at 9:11 pm
Feb 14, 2017, 3:57 pm
#802
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,814
I'm wondering whether the AA gurus can shed any light on an issue I'm having right now with meal pre-orders.
I have the following itinerary coming up in a few days. Flights are spaced out over several days. All are within the window for pre-ordering entrées, but only one flight
Leg 1
YYC-DFW
DFW-BNA
Leg 2
BNA-CLT
CLT-TPA
Leg 3
TPA-MIA
Leg 4
MIA-RDU
Leg 5
RDU-DFW
DFW-YYC
Based on the 2017 meal thread, I understand that the only flights on which we should get proper meals are YYC-DFW, MIA-RDU and DFW-YYC. The others are too short, other than RDU-DFW, but the departure time for that flight falls within the 1:30-4PM meal blackout (3:42PM departure).
So I figured I could go on aa.com and pre-order meals for those flights. Yet the only meal I'm offered to pre-order is for RDU-DFW.
Is this a glitch in the pre-ordering on the website? Or is there something I'm missing somewhere? My guesses are:
Any insights would be appreciated as I'd like to pre-order whatever meals I can. If there is a glitch and I should be getting more choices, can it be resolved by calling AA? Or am I SOL? Or have I just misunderstood what meals we should be getting?
I have the following itinerary coming up in a few days. Flights are spaced out over several days. All are within the window for pre-ordering entrées, but only one flight
Leg 1
YYC-DFW
DFW-BNA
Leg 2
BNA-CLT
CLT-TPA
Leg 3
TPA-MIA
Leg 4
MIA-RDU
Leg 5
RDU-DFW
DFW-YYC
Based on the 2017 meal thread, I understand that the only flights on which we should get proper meals are YYC-DFW, MIA-RDU and DFW-YYC. The others are too short, other than RDU-DFW, but the departure time for that flight falls within the 1:30-4PM meal blackout (3:42PM departure).
So I figured I could go on aa.com and pre-order meals for those flights. Yet the only meal I'm offered to pre-order is for RDU-DFW.
Is this a glitch in the pre-ordering on the website? Or is there something I'm missing somewhere? My guesses are:
- No pre-orders on E75s (Envoy operates the YYC-DFW-YYC legs)?
- Even though aa.com says MIA-RDU is 700 miles, for meal purposes they've decided it doesn't qualify? Or is a 9:28AM departure outside the window for breakfast?
- Not really sure why RDU-DFW gets a meal, it seems to pretty clearly not qualify due to departure time.
Any insights would be appreciated as I'd like to pre-order whatever meals I can. If there is a glitch and I should be getting more choices, can it be resolved by calling AA? Or am I SOL? Or have I just misunderstood what meals we should be getting?
Feb 14, 2017, 7:25 pm
#803
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,711
From the wiki at the top of the page and AA.com:
On American-marketed and operated flights with scheduled meal service, you can reserve your meal
Feb 14, 2017, 8:35 pm
#804
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,814
From the wiki at the top of the page and AA.com
Feb 14, 2017, 9:53 pm
#805
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,139
It wasn't clear to me whether this included distinguishing AA mainline from regionals or whether it was simply meant to make it clear to people that this didn't apply to, for instance, codeshares on BA flights. So if you're saying it's the former, that answers one of my questions, perhaps someone else can help with the others.
What does the website say when you book these flights for meals?
Feb 14, 2017, 9:56 pm
#806
Join Date: Feb 2017
Location: UK
Posts: 4
Feb 15, 2017, 9:31 am
#807
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,814
"Continental breakfast" one way and "dinner" the other. Maybe for continental breakfast there's nothing to pre-order? Still leaves the return leg (dinner) unaccounted for.
Feb 20, 2017, 1:47 pm
#808
Join Date: Jan 2001
Location: Boston, MA
Programs: AA Lifetime Platinum (3MM), QF Lifetime Gold, Bonvoy Lifetime Platinum, Ex-Hyatt Diamond
Posts: 7,541
I am told the flight includes lunch, but I don't see a select a meal option?
Feb 20, 2017, 2:00 pm
#809
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,632
I have never been able to pre-order meals on eAAgle flights which offer two choices. Doesn't matter if it's PSA, Republic, etc. never shows any options for pre order.
Feb 20, 2017, 3:26 pm
#810
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,428
I have never been able to pre-order either. They have no ovens. For lunch they offered a salad or a sandwich. They seemed to have enough of each for the cabin.