Reserve / Select Meal Entree / Main Course via website (master thread)
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#1
Original Poster
Join Date: Jan 2010
Location: RBKC
Programs: AA EXP and Eurostar Carte Blanche
Posts: 3,567
Reserve / Select Meal Entree / Main Course via website (master thread)
Apologies if this has been posted elsewhere, but I searched for entree reservations and didn't see anything. Mods, please move if appropriate.
I noticed that my upcoming JFK-LAX (in F) gives an option for pre-ordering my main course:





Now I just have to decide if I can tell which entrée I'll want…
I noticed that my upcoming JFK-LAX (in F) gives an option for pre-ordering my main course:





Now I just have to decide if I can tell which entrée I'll want…
Last edited by JDiver; Apr 25, 14 at 7:05 am Reason: This is a COPY or the ORIGINAL post in the ARCHIVE thread
#3
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA "mid tier" elite | Marriott Bonvoy Ambassador | Hyatt Globalist
Posts: 8,328
I have had no issues with preordering at all in the last 6 months. Everything has worked flawlessly. ^
#4
FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
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Posts: 33,014
My sample size is much smaller (five or so) but they've never been different.
#5
Join Date: Feb 2013
Location: Beantown! (BOS)
Programs: AA PtPro (2 MM); Hilton Diamond; Hertz President Cr; DL SkyMiles; UA MileagePlus
Posts: 2,871
Past few days where there were major operational disruption then I think it is likely that meals served can be different from what listed on a menu, due to suppliers could not deliver items on time to catering, etc.
#6
Join Date: Aug 2004
Location: Brighton England
Programs: AA Plat, various hotels
Posts: 1,220
Ive done it twice now.
On the International flight it was recognized and served
On the domestic, DFW-PHX I was told the FA's tablet wasn't working and I didn't get my choice of meal.
Will be doing the journey in reverse later today, I better get my pre-orders as I don't like curry.
On the International flight it was recognized and served
On the domestic, DFW-PHX I was told the FA's tablet wasn't working and I didn't get my choice of meal.
Will be doing the journey in reverse later today, I better get my pre-orders as I don't like curry.
#7
Join Date: Feb 2009
Location: LAX
Programs: HH Diamond, SPG Gold, Marriott Elite Gold
Posts: 1,031
Not only is it 30 days in advance, it is 30 days from the exact departure time. I'm disappointed to see that I have identical options on my Transcon in each direction. Well, almost identical. 3 choices in F on 763 and same options minus filet of beef in J on 772.
#8
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
Any chance that http://mobile.aa.com (and therefore the app) be updated to enable choosing one's entrée like on www.aa.com?
It's a feature that it's obviously here to stay.
It's a feature that it's obviously here to stay.
#9
Join Date: Jul 2011
Posts: 1,691
OK this was a weird pre-order entree situation. We had a 3 legs on one day outbound journey that we had selected meals for. First was breakfast, then next two were each a snack. Breakfast choice was 1) cereal or 2) I'll decide later. Snack choices for the next two legs were identical: 1) NASTY curry chicken wraps or 2) beef salad. ordered the cereal and then Ordered the beef salad on each.
We fly the flights and 2 of the 3 flights don't have ANY entrees. The breakfast flight changed to everyone gets yogurt and fruit and bread. The 2nd flight had the snacks with our pre orders. the 3rd flight had warm nuts and a cookie, that was it. Asked the flight attendants about no show pre orders on both flights and they just said this is what we're serving. Was very bizarre 1) that they offered a one choice only entree for one flight, and then no showed meals altogether. I didn't miss the food THAT much as the cereal is, well, cereal, and the beef salad is pretty much just OK, but if it had been better/bigger deal meals, I'd have been more frustrated.
We fly the flights and 2 of the 3 flights don't have ANY entrees. The breakfast flight changed to everyone gets yogurt and fruit and bread. The 2nd flight had the snacks with our pre orders. the 3rd flight had warm nuts and a cookie, that was it. Asked the flight attendants about no show pre orders on both flights and they just said this is what we're serving. Was very bizarre 1) that they offered a one choice only entree for one flight, and then no showed meals altogether. I didn't miss the food THAT much as the cereal is, well, cereal, and the beef salad is pretty much just OK, but if it had been better/bigger deal meals, I'd have been more frustrated.
#10
Join Date: Jan 2010
Location: USA
Programs: AA, WN, DL, Hilton, Hyatt, SPG, Marriott, Priority Club
Posts: 640
Am on a mid con flight to dfw tomorrow and itinerary says "lunch". When I select pre order choice on line it shows the "variety of Kellogg's cereal" or "make selection later". Weird.
#11
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,952
Some failure here, but not enough knowledge to know if it's AA's or the caterer's.
OK this was a weird pre-order entree situation. We had a 3 legs on one day outbound journey that we had selected meals for. First was breakfast, then next two were each a snack. Breakfast choice was 1) cereal or 2) I'll decide later. Snack choices for the next two legs were identical: 1) NASTY curry chicken wraps or 2) beef salad. ordered the cereal and then Ordered the beef salad on each.
We fly the flights and 2 of the 3 flights don't have ANY entrees. The breakfast flight changed to everyone gets yogurt and fruit and bread. The 2nd flight had the snacks with our pre orders. the 3rd flight had warm nuts and a cookie, that was it. Asked the flight attendants about no show pre orders on both flights and they just said this is what we're serving. Was very bizarre 1) that they offered a one choice only entree for one flight, and then no showed meals altogether. I didn't miss the food THAT much as the cereal is, well, cereal, and the beef salad is pretty much just OK, but if it had been better/bigger deal meals, I'd have been more frustrated.
We fly the flights and 2 of the 3 flights don't have ANY entrees. The breakfast flight changed to everyone gets yogurt and fruit and bread. The 2nd flight had the snacks with our pre orders. the 3rd flight had warm nuts and a cookie, that was it. Asked the flight attendants about no show pre orders on both flights and they just said this is what we're serving. Was very bizarre 1) that they offered a one choice only entree for one flight, and then no showed meals altogether. I didn't miss the food THAT much as the cereal is, well, cereal, and the beef salad is pretty much just OK, but if it had been better/bigger deal meals, I'd have been more frustrated.
#12
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
As we know, AA does not actively monitor this social network site (although they do close loopholes that surface here...it figures!)
#13
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 5,817
My options for upcoming SAN-DFW flight
soy bacon???
Cereal
With milk and fresh fruit
Soy Bacon Quiche Lorraine
With asparagus and herb-crusted tomato
Choose Later
I will make my selection at a later time or during the flight
With milk and fresh fruit
Soy Bacon Quiche Lorraine
With asparagus and herb-crusted tomato
Choose Later
I will make my selection at a later time or during the flight

#15
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
i was on an AM flight from LGA-PBI earlier this month and the FA didn't say anything about pre-reserved meals (which i had done). i was able to still get what i ordered so i didn't push it but there are still some out there that are not following this.