Nov 29, 2013, 10:01 pm
Last edit by: JDiver
LHR / London Heathrow International Airport Terminal 3 AA First Class / Flagship Check-In
American Airlines Flagship First Check-in has moved and now operates in a facility shared with British Airways in Terminal 3, Zone D, effective 27 Nov 2019. Use rules now conform to usual Flagship First Check-in rules, so this thread will be archived.
For the current thread, please see GUIDE: AA Flagship Check-In at JFK, LAX, LHR, MIA, ORD (rev) — link
(The First Class Check-In facility was originally situated outside Terminal 3 in Zone H. This facility was previously called Flagship Check-in, then Premium Check-in, before being rebranded in late 2016 to First Class Check-in. It then moved from Zone H to Zone B 12 Jul 2017.)
Once you have completed your check-in process, you will progress through to the expedited security lane which offers easy access through airport security check points.
The Zone B Flagship First Class Check-In position is available for:
- First Class customers travelling on American Airlines (Business customers previously had access but this has gone away)
- ConciergeKey members
- Five Star Service customers
- AAdvantage® Executive Platinum or oneworld Emerald customers
ARCHIVE: First Class Check-in London Heathrow LHR, formerly Premium / Flagship
Feb 8, 2017, 12:10 pm
#181
Join Date: Mar 2010
Location: PHL
Programs: AA Executive Platinum; Hilton Diamond
Posts: 2,663
Go to that special area outside (I think it is area H). When they stop you at the door and ask if you are First Class, say you are EXP. They will let you in. If your companions are on the same PNR, no problem for them to go with you. I just did this in January. If they are on a separate PNR, not sure they can go with you.
Feb 8, 2017, 12:16 pm
#182
Join Date: Jan 2006
Location: Pittsburgh, PA
Programs: Hyatt Globalist, Hilton Diamond, Marriott Lifetime Titanium
Posts: 413
Go to that special area outside (I think it is area H). When they stop you at the door and ask if you are First Class, say you are EXP. They will let you in. If your companions are on the same PNR, no problem for them to go with you. I just did this in January. If they are on a separate PNR, not sure they can go with you.
I guess I can at least try and report back what they say. This will be on a Wednesday so I expect the number of passengers to be lite.
Feb 8, 2017, 8:40 pm
#183
Join Date: Dec 2009
Location: New Orleans (MSY)
Programs: AA EXP, IHG PLT, Hilton Gold, Hyatt Explorist, Amtrak, WN
Posts: 2,617
I'd be very surprised if you were turned away.
Feb 9, 2017, 6:07 am
#184
Original Member
Join Date: May 1998
Location: los angeles
Programs: Hyatt Courtesy card. Delta 2MM Diamond. AA platinum pro
Posts: 1,898
I entered yesterday with my husband. Once I identified myself as EXP they let us in without checking any further. So PNR would have been irrelevant.
Feb 9, 2017, 8:39 am
#185
Join Date: Jun 2000
Location: RDU
Programs: AA LTP, Bonvoy Titanium; AA CK before I retired
Posts: 1,597
I was there yesterday. As others have said, when you're asked "First class?" at the door, the proper response is "Executive Platinum". Works every time, and there is fine print on the window to welcome EPs and OWEs.
That said I do not recommend claiming that you're EP/OWE if you're really not.
That said I do not recommend claiming that you're EP/OWE if you're really not.
Feb 22, 2017, 5:26 am
#186
Join Date: May 2009
Location: London, UK
Programs: BA Silver, Hyatt Globalist
Posts: 452
I'm a OWE (BA gold) flying AA in Y from LHR T3 to the US tomorrow, which I haven't done in many years. I'll be hand baggage only, but I'm guessing I still have to see a checkin agent - is that right? (This is the case for BA flights to the US, at least). If so, should I just go to this first class checkin area?
It also looks from the list here: https://www.oneworld.com/fast-track like I should have fast track security - is that right? (And then I guess I should go to the CX lounge?)
It also looks from the list here: https://www.oneworld.com/fast-track like I should have fast track security - is that right? (And then I guess I should go to the CX lounge?)
Feb 22, 2017, 10:01 am
#187
Join Date: Jul 2003
Location: Gatwick, UK
Programs: UA *G, BA Silver
Posts: 1,673
I'm a OWE (BA gold) flying AA in Y from LHR T3 to the US tomorrow, which I haven't done in many years. I'll be hand baggage only, but I'm guessing I still have to see a checkin agent - is that right? (This is the case for BA flights to the US, at least). If so, should I just go to this first class checkin area?
It also looks from the list here: https://www.oneworld.com/fast-track like I should have fast track security - is that right? (And then I guess I should go to the CX lounge?)
It also looks from the list here: https://www.oneworld.com/fast-track like I should have fast track security - is that right? (And then I guess I should go to the CX lounge?)
The First Class check in is for Emeralds.
Feb 22, 2017, 12:45 pm
#188
Join Date: Jan 2006
Location: London
Programs: AA EXP 2 MM
Posts: 2,823
In my (UK passport) experience it is usually not necessary to see a checkin agent when departing LHR with only handbaggae: the passport will be checked at the AA lounge or the gate. But occasionally I have not been able to OLCI, then it has been necessary to see an agent.
Apr 4, 2017, 5:03 pm
#189
Join Date: Jan 2015
Location: Bangkok / London
Programs: BA Silver, AmEx Platinum, AVIS Presidents Club, Marriott Titanium Elite
Posts: 1,106
Is there a limit to how many pax can use this with one OWE passenger?
Specifically, one OWE (me) and four children aged 12/13.
Thanks!
Specifically, one OWE (me) and four children aged 12/13.
Thanks!
Apr 24, 2017, 2:00 pm
#191
Join Date: Mar 2005
Programs: AA EXP
Posts: 782
Two F with J on separate PNR
My wife and I are in revenue F on the same PNR. We will arrive at LHR T3 with my mother-in-law who is on a separate PNR to a different destination. All on AA metal.
Will they let my mother-in-law join us through First Class check-in? And also in the Flagship lounge, for that matter? It will be exceedingly awkward if they turn just her away, since she paid for all of our tickets. She uses a walker so easy check in is valuable.
(her flight doesn't have an F section)
Will they let my mother-in-law join us through First Class check-in? And also in the Flagship lounge, for that matter? It will be exceedingly awkward if they turn just her away, since she paid for all of our tickets. She uses a walker so easy check in is valuable.
(her flight doesn't have an F section)
Apr 24, 2017, 2:10 pm
#192
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
My wife and I are in revenue F on the same PNR. We will arrive at LHR T3 with my mother-in-law who is on a separate PNR to a different destination. All on AA metal.
Will they let my mother-in-law join us through First Class check-in? And also in the Flagship lounge, for that matter? It will be exceedingly awkward if they turn just her away, since she paid for all of our tickets. She uses a walker so easy check in is valuable.
(her flight doesn't have an F section)
Will they let my mother-in-law join us through First Class check-in? And also in the Flagship lounge, for that matter? It will be exceedingly awkward if they turn just her away, since she paid for all of our tickets. She uses a walker so easy check in is valuable.
(her flight doesn't have an F section)
Apr 24, 2017, 9:07 pm
#193
Join Date: Dec 2009
Location: New Orleans (MSY)
Programs: AA EXP, IHG PLT, Hilton Gold, Hyatt Explorist, Amtrak, WN
Posts: 2,617
My wife and I are in revenue F on the same PNR. We will arrive at LHR T3 with my mother-in-law who is on a separate PNR to a different destination. All on AA metal.
Will they let my mother-in-law join us through First Class check-in? And also in the Flagship lounge, for that matter? It will be exceedingly awkward if they turn just her away, since she paid for all of our tickets. She uses a walker so easy check in is valuable.
(her flight doesn't have an F section)
Will they let my mother-in-law join us through First Class check-in? And also in the Flagship lounge, for that matter? It will be exceedingly awkward if they turn just her away, since she paid for all of our tickets. She uses a walker so easy check in is valuable.
(her flight doesn't have an F section)
As first class passengers on an int'l itinerary, you're each permitted one guest. I also recommend visiting the Cathay Pacific First Class lounge instead of the Flagship Lounge. It's much more impressive, and it features a full-service restaurant with complementary food. Lounge-wise at LHR, it's as good as it gets. It's just a little further down from the AA lounges.
Apr 25, 2017, 1:55 am
#194
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
As long as y'all stick together and maybe all go to the same agent, I seriously doubt they'd turn your mother-in-law away. You will likely not be questioned any further at the door as long as you tell them that you're in F, and I'd be surprised if the Agent flat-out refused to process her. They'll likely just check her in after they finish with you and your wife, especially since she's in a walker.
As first class passengers on an int'l itinerary, you're each permitted one guest. I also recommend visiting the Cathay Pacific First Class lounge instead of the Flagship Lounge. It's much more impressive, and it features a full-service restaurant with complementary food. Lounge-wise at LHR, it's as good as it gets. It's just a little further down from the AA lounges.
As first class passengers on an int'l itinerary, you're each permitted one guest. I also recommend visiting the Cathay Pacific First Class lounge instead of the Flagship Lounge. It's much more impressive, and it features a full-service restaurant with complementary food. Lounge-wise at LHR, it's as good as it gets. It's just a little further down from the AA lounges.
May 1, 2017, 10:41 am
#195
Join Date: Mar 2002
Location: Dallas, TX
Programs: AA GLD, Marriott PLT, Hilton Diamond
Posts: 2,900
What is the normal zone used for Priority/Biz class passengers? Last time in LHR, I was able to use Flagship Checkin. T his time, I will not be able to use the now "First Class Checkin"