GUIDE: AA Flagship Check-In at JFK, LAX, LHR, MIA, ORD (rev)
Nov 28, 19, 3:09 am - Wikipost
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GUIDE to Flagship® First Check-In - Who, When, Where
At JFK New York, LAX Los Angeles, LHR London Heathrow, MIA Miami, ORD Chicago Link to Flagship® First Check-In on aa.com. (DFW Dallas-Ft. Worth is said to be coming, but is not open at this time.) What is Flagship Check-in? "Let our Flagship® Check-In service help you start your journey on the right foot. This exclusive service offers customers a private check-in experience, including:
Access / Who can use Qualifying First class* (long haul international and transcontinental on three class First Class - see below) ConciergeKeySM (any AA flight, any class of service) Qualifying AAdvantage® Executive Platinum* (on qualifying flights, regardless of class of service cabin - American Airlines AAdvantage Executive Platinum customers traveling solely on North American itineraries do not qualify for Flagship® First Check-In access. North America is defined as the United States (including Hawaii and Alaska), Canada, Mexico (except MEX), Bermuda, the Bahamas and the Caribbean.) oneworld® EmeraldSM other than AAdvantage Executive Platinum (any AA flight, any class of service) Five Star ServiceSM customers (regardless of destination or class of service - but not available for Coach) * Qualifying international flights: Flights between the U.S. and: Asia Australia Central America Europe Mexico City (MEX) (not other México airports) New Zealand South America Qualifying transcontinental flights: 3-class non-stop flights between: New York (JFK) and Los Angeles (LAX) JFK and San Francisco (SFO) LAX and Boston (BOS) – traveling on A321T aircraft only LAX and Miami (MIA) – traveling on B777-300 aircraft only (through October 26, 2019) Where You'll Find It - Airport, Location Chicago O'Hare International Airport (ORD): Near the First Class Check-In at Checkpoint 8 on upper level of Terminal 3 London Heathrow Airport (LHR): Terminal 3, Zone D, shared space with British Airways. Look for signage. (as of 27 Nov 2019; access rules now the same as all other Flagship First Check-in facilities.) Los Angeles International Airport (LAX): Curbside entrance, exclusive to Flagship Check-In customers, in Terminal 4, just east of American Priority. Miami International Airport (MIA): Look for designated signage in Concourse D of the North Terminal New York John F. Kennedy International Airport (JFK): Departure level closest to the AirTrain access and look for a sign right outside the entrance[/indent] These offer kiosk and personal services, and expedited TSA security access. Wikipost may be edited or updated by members with 90 days and 90 posts; wiki may be printed using the  icon (lower right corner).For previous posts, please see: ARCHIVE: All About AA Flagship Check-In at JFK, LAX, MIA, ORD (master thread) — link
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Jan 7, 18, 11:08 am
#1
Original Poster
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 6,334
Surely it's buried somewhere in the previous 50 pages of this thread, but allow me the question nevertheless: for a departure from MIA, does the Flagship check-in area lead to a dedicated security lane or a shortcut to security check (like in JFK)? Or is Flagship check-in just a set of dedicated counters in the middle of all others, and for security Flagship pax just join the "normal" (priority? TSAPre?) queue and stand in line behind other non-Flagship passengers?
Since I'll be arriving at the airport with no luggage to check and a boarding pass on my phone, is there any point in passing by the Flagship check-in area?
Thank you.
Since I'll be arriving at the airport with no luggage to check and a boarding pass on my phone, is there any point in passing by the Flagship check-in area?
Thank you.
Last edited by San Gottardo; Jan 7, 18 at 11:56 am
Jan 7, 18, 3:51 pm
#2
Join Date: Sep 2009
Location: Global
Posts: 4,724
Originally Posted by San Gottardo
Surely it's buried somewhere in the previous 50 pages of this thread, but allow me the question nevertheless: for a departure from MIA, does the Flagship check-in area lead to a dedicated security lane or a shortcut to security check (like in JFK)? Or is Flagship check-in just a set of dedicated counters in the middle of all others, and for security Flagship pax just join the "normal" (priority? TSAPre?) queue and stand in line behind other non-Flagship passengers?
Since I'll be arriving at the airport with no luggage to check and a boarding pass on my phone, is there any point in passing by the Flagship check-in area?
Thank you.
Since I'll be arriving at the airport with no luggage to check and a boarding pass on my phone, is there any point in passing by the Flagship check-in area?
Thank you.
Jan 7, 18, 4:55 pm
#3
Join Date: Dec 2005
Location: South Florida
Programs: AA EXP, HH Diamond, Marriott Platinium
Posts: 1,246
Originally Posted by San Gottardo
Surely it's buried somewhere in the previous 50 pages of this thread, but allow me the question nevertheless: for a departure from MIA, does the Flagship check-in area lead to a dedicated security lane or a shortcut to security check (like in JFK)? Or is Flagship check-in just a set of dedicated counters in the middle of all others, and for security Flagship pax just join the "normal" (priority? TSAPre?) queue and stand in line behind other non-Flagship passengers?
Since I'll be arriving at the airport with no luggage to check and a boarding pass on my phone, is there any point in passing by the Flagship check-in area?
Thank you.
Since I'll be arriving at the airport with no luggage to check and a boarding pass on my phone, is there any point in passing by the Flagship check-in area?
Thank you.
Jan 7, 18, 11:30 pm
#5
Join Date: May 2015
Location: LAX
Programs: AA EXP
Posts: 151
The wiki and aa.com state that EXPs can using Flagship check in on eligible international flights. I'm assuming I can use this when flying LAX-MIA-EZE even though my first flight is domestic, right?
I'm not sure if I'm reading too much into the verbiage saying "flights" instead of "itineraries".
I'm not sure if I'm reading too much into the verbiage saying "flights" instead of "itineraries".
Jan 8, 18, 8:14 am
#6
Join Date: May 2009
Location: LGA, JFK
Posts: 1,001
Originally Posted by mcdullhk88
Anyone tried doing this at JFK to cut the PreCheck line, now that AA and CX are both in T8? Since CX F gets access to Flagship Dining maybe they might as well get access to Flagship Check-in?
Originally Posted by andersonCooper
Have to be AA-operated. So no Flagship check-in for CX-operated flights. AA can't check in CX's system.
Originally Posted by Global321
I suppose you could try. I am not sure if AA can check you in without an AA flight. On connecting CX flights, such as in MIA, if you are connecting to CX first via AA flight, you can use Flagship check-in and they do print you CX BPs. But, I think the key is the first flight is AA. (I have never tried a direct check-in at NYC/LAX/etc.)
Jan 8, 18, 9:42 am
#7
Join Date: Mar 2010
Location: DEN, SCL
Programs: Double OWE (AA EXP, QF Plat), FI Gold, UA 1K
Posts: 1,885
Hi everyone, I think I know the answer to this question but I'd like to confirm - if I have access to Flagship Check-In as a Oneworld emerald, can I take a guest who is not on the same PNR but on an AA flight through with me?
Jan 8, 18, 9:28 pm
#8
Original Poster
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 6,334
Yes you can. Just did exactly that at Flagship check-in In Miami today. And it wasn’t even really for me, as I already had my boarding pass, but the person I was travelling with needed to check in. Not a problem at all.
Jan 9, 18, 3:08 pm
#9
Join Date: Dec 2005
Location: South Florida
Programs: AA EXP, HH Diamond, Marriott Platinium
Posts: 1,246
Originally Posted by dciolli
The wiki and aa.com state that EXPs can using Flagship check in on eligible international flights. I'm assuming I can use this when flying LAX-MIA-EZE even though my first flight is domestic, right?
I'm not sure if I'm reading too much into the verbiage saying "flights" instead of "itineraries".
I'm not sure if I'm reading too much into the verbiage saying "flights" instead of "itineraries".
Jan 11, 18, 7:42 am
#10
Join Date: Mar 2010
Location: DEN, SCL
Programs: Double OWE (AA EXP, QF Plat), FI Gold, UA 1K
Posts: 1,885
Originally Posted by dciolli
The wiki and aa.com state that EXPs can using Flagship check in on eligible international flights. I'm assuming I can use this when flying LAX-MIA-EZE even though my first flight is domestic, right?
I'm not sure if I'm reading too much into the verbiage saying "flights" instead of "itineraries".
I'm not sure if I'm reading too much into the verbiage saying "flights" instead of "itineraries".
Jan 11, 18, 10:25 am
#11
Join Date: Sep 2014
Location: NYC
Programs: AA EXP, 1865 Voyager, *G
Posts: 112
I've been "turned away" (I probably could have pushed but not worth the hassle) at JFK before because I'm "not on the list" as EXP flying JFK/LAX/HKG -- so I'm not sure you end up on the "list" (what the checker at the Flagship Check-In area has as a printed list of the day's Flagship folk), even if you have qualified access if you originally check-in at the domestic leg...
So be prepared just in case!
So be prepared just in case!
Jan 11, 18, 10:31 am
#12
Join Date: Mar 2010
Location: DEN, SCL
Programs: Double OWE (AA EXP, QF Plat), FI Gold, UA 1K
Posts: 1,885
Originally Posted by dp4m
I've been "turned away" (I probably could have pushed but not worth the hassle) at JFK before because I'm "not on the list" as EXP flying JFK/LAX/HKG -- so I'm not sure you end up on the "list" (what the checker at the Flagship Check-In area has as a printed list of the day's Flagship folk), even if you have qualified access if you originally check-in at the domestic leg...
So be prepared just in case!
So be prepared just in case!
I have been denied access to Flagship Check-In at JFK exactly 50% of the times that I was eligible for it. At LAX, ORD, and MIA I have never had a problem, so it's specific to JFK. One of the times I was denied entry I was flying JFK-MIA-SCL in F, and I wasn't on the list, and the other three were for trying to access it via my Oneworld Emerald status with LATAM, but again I "wasn't on the list." I don't know why they can't get it right there when everywhere else functions without a hitch.
Last edited by zpaul; Jan 11, 18 at 12:46 pm
Jan 11, 18, 12:47 pm
#14
Join Date: Mar 2010
Location: DEN, SCL
Programs: Double OWE (AA EXP, QF Plat), FI Gold, UA 1K
Posts: 1,885
Originally Posted by AANYC1981
I've always had issues with this at JFK......is it because those people are contract workers?
Jan 11, 18, 4:59 pm
#15
Join Date: Oct 2014
Location: SNA
Posts: 444
Originally Posted by zpaul
I was told that that is precisely the reason (they are CARs), but it's not an excuse.
Last edited by pmblinn; Jan 11, 18 at 5:04 pm Reason: clarified status
