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-   -   AA Apple iPhone app - questions and issues (consolidated) (https://www.flyertalk.com/forum/american-airlines-aadvantage/1069330-aa-apple-iphone-app-questions-issues-consolidated.html)

Landice Jan 8, 2012 10:12 pm

AA Apple iPhone app - questions and issues (consolidated)
 
Hi, I'm new to AA, but I just realized on the iphone app under my mileage, my miles are now showing zero. Just yesterday, it was showing xx,xxx, I wonder what changed?

I logged in via my PC and found that all my miles are still there, so I'm relieved. Anyone else experiencing this?

george 3 Jan 9, 2012 5:01 am


Originally Posted by newyorkgeorge (Post 17298987)
A few months back I could no longer change seats on the Iphone app and this morning when I press on the seat the seat mapper does not even upload. Anyone else having problems changing seats on the Iphone app.

I've also had difficulty with this part of the app - I think the problem is that it takes a long time to load the data and it's very hard to read the seat map.

The boarding pass also has been dropped once or twice, but the GA has looked me up and I was able to board unimpeded. All of my trips show up, even some I haven't followed thru on - I like the app personally.

brp Jan 9, 2012 7:36 am


Originally Posted by george 3 (Post 17777189)

The boarding pass also has been dropped once or twice, but the GA has looked me up and I was able to board unimpeded. All of my trips show up, even some I haven't followed thru on - I like the app personally.

Whenever I get a mobile BP, I save the image to my phone as soon as I get it. Then it can't be dropped no matter how their site behaves.

Cheers.

rayhurst Jan 9, 2012 7:56 am


Originally Posted by george 3 (Post 17777189)
All of my trips show up, even some I haven't followed thru on

This seems to be an error for the last several months that I wish AA would fix. If I am logged in at AA.com and I price a trip all the way to the point where I would normally purchase it, but then I don't, it still shows up on my iPhone app. It has a record locator, but you get an error when you try to view it. Not a big deal since I know which trips are real, but definitely something that should not happen. Please fix!

Sterno Jan 19, 2012 3:45 pm

iPhone app - view AA seats?
 
Does anyone know of any iPhone app that will allow us to view wait list for UG?

Or other service that will show wait list?

jordyn Jan 19, 2012 4:05 pm

AA implied that their app was going to do this, but it doesn't (yet).

I don't think there's any (publicly available) service that will provide this information, unfortunately.

TWA884 Jan 19, 2012 4:16 pm


Originally Posted by Sterno (Post 17847535)
Does anyone know of any iPhone app that will allow us to view wait list for UG?

There is an AA iPhone app that shows the priority list but it is available only to employees and retirees, not to the flying public.

DFWFlier Jan 19, 2012 4:50 pm

I can't believe it's not called "JetAAway".

HNL Jan 19, 2012 5:13 pm

Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)


Originally Posted by jordyn
AA implied that their app was going to do this, but it doesn't (yet).

I don't think there's any (publicly available) service that will provide this information, unfortunately.

The current AA iPhone app does display the stand-by list, provided you are on the list. It does not display the UG list.

lakers6902 Jan 24, 2012 3:13 am

More of a rant...

Just tried using the mobile boarding pass with my iPhone for an AA mileage run; lax-dfw. Got to TSA 20 minutes prior but they refused to use My boarding pass. Ran to a AA kiosk which showed that I wasn't checked in, despite me checking in on my iPhone, and it wouldn't allow the printing of a physical boarding pass. Went to the desk which was unmanned; cleaning crew said everyone went home for the night even though there should be someone until 1230 per a phone rep. It was 1205 at this time. Ran back to TSA who said, "just forget it, your late anyways."

Now I'm taking the greyhound back to San Diego, I knew I should have driven...

aviatorzz Jan 29, 2012 9:51 am

I am a little frustrated with the App and its inability to stay logged in for longer than about 30 seconds. And if i accidentally tip my phone and it goes from long view to upright view it logs me back out and have to start over.

My wishlist for the App:

1. Once the app logs you in, stay logged in to view/modify reservations
2. Allow a complete booking of a flight as opposed to giving me the "unable to complete this reservation" error
3. Show the airport standby list. It really isn't that hard. If Delta can make this work, there is no reason why AA can't.
4. I currently have 4 confirmed reservations and no held ones according to aa.com. However, the app shows that I have roughly 9-10. Refresh the rate.

Also, I apparently have enough segments that, if AA allowed rollover segments, I should be EXP for life.

http://a4.sphotos.ak.fbcdn.net/hphot...04991088_n.jpg

FlyMeToTheLooneyBin Jan 29, 2012 11:37 am


Originally Posted by aviatorzz (Post 17908946)
I am a little frustrated with the App and its inability to stay logged in for longer than about 30 seconds.

This is a big annoyance to me. I use an Android phone and have the AA widget that shows me upcoming flight info. It's useless if it keeps logging me off, which defeats the purpose of having a widget show you your upcoming flights right away.

MiamiAirport Formerly NY George Jan 29, 2012 1:42 pm

I'd also like the Iphone app to show the status of one's inbound flight. As I learned today On Time on the board and web site may not mean squat.

WrLdTrvLnIndian Jan 29, 2012 2:15 pm

An Issue or Should this make a lifetime EXP
 
woke up this morning to check my posted miles and status qualification screen on the AA app to find this

http://www.flyertalk.com/forum/membe...ke-app-now.jpg

:)

travelsensei Jan 29, 2012 3:07 pm


Originally Posted by WrLdTrvLnIndian (Post 17910321)
woke up this morning to check my posted miles and status qualification screen on the AA app to find this

http://www.flyertalk.com/forum/membe...ke-app-now.jpg

:)

Same for me. Looks like points = segments...if only that we're the case!


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