Anyone else having assigned seats lost?
Sep 30, 2006, 11:57 am
#1
Original Poster
Join Date: May 2000
Location: Smoke filled room, TPA and FLL/MIA :UAL 1K and 2MM,AA EX PLAT and 2MM,Lifetime Plat Starwood
Posts: 4,318
Anyone else having assigned seats lost?
My last three trips I had an assigned seat. Yet, somehow a day or two before my flight they became unassigned. Each time I ended up with a horrible seat. Middle row coach etc. An I am an EXP. I could understand being bumped by an air marshall when I was in business, as a possible answer. But to lose an aisle in row 24??? Anyone have any idea what is going on?
Also when I made a reservation it didn't automatically assign me a seat on one leg when there were available Seats. Is it just me?
Also when I made a reservation it didn't automatically assign me a seat on one leg when there were available Seats. Is it just me?
Sep 30, 2006, 11:59 am
#2
FlyerTalk Evangelist
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 14,518
Hasn't happened to me lately, but I guess the usual cause is change of equipment, or sometimes change of schedule (especially if the flt # changes).
I find it doesn't auto-assign me if all that is left are exit row (you need to click to certify yourself) and/or middle seats (undesirable).
I find it doesn't auto-assign me if all that is left are exit row (you need to click to certify yourself) and/or middle seats (undesirable).
Sep 30, 2006, 12:17 pm
#3
Original Poster
Join Date: May 2000
Location: Smoke filled room, TPA and FLL/MIA :UAL 1K and 2MM,AA EX PLAT and 2MM,Lifetime Plat Starwood
Posts: 4,318
Thanks for the thoughts. But no equipment changes or schedule changes. I think the software has gone insane, or something?
Sep 30, 2006, 12:52 pm
#4
Join Date: Aug 2003
Location: DFW
Programs: AA Plat (2MM), Hertz 5 star
Posts: 598
Originally Posted by cigarman
My last three trips I had an assigned seat. Yet, somehow a day or two before my flight they became unassigned. Each time I ended up with a horrible seat. Middle row coach etc. An I am an EXP. I could understand being bumped by an air marshall when I was in business, as a possible answer. But to lose an aisle in row 24??? Anyone have any idea what is going on?
Also when I made a reservation it didn't automatically assign me a seat on one leg when there were available Seats. Is it just me?
Also when I made a reservation it didn't automatically assign me a seat on one leg when there were available Seats. Is it just me?
Also -for the next 3-4 flights, call to confirm your seat assignment when you make the reservation, and again the day before the flight
Sep 30, 2006, 2:24 pm
#5
Join Date: Dec 2002
Location: LI, NY
Programs: AA PLT, AAdv since Day One
Posts: 2,682
Upcoming Tuesday, Wednesday and Friday flights are OK. But thanks for the heads up. ^
Sep 30, 2006, 4:05 pm
#6
Join Date: Mar 2003
Posts: 1,456
4 flights through 2/07, US and International,coach and biz, all OK.
Sep 30, 2006, 4:41 pm
#7
Join Date: Apr 2003
Location: Tulsa OK USA
Programs: AA PLT
Posts: 620
Lost my seat in F 2 weeks ago. I usually check in 24 hrs before this flight and print out my boarding pass, but I was incredibly busy at work and didn't have time till about 3 hrs before. I tried to check in online, and it told me I would have to at the airport. And my seat in F was gone. No way to get the airport early due to work. At the airport, there were no seats left in F (they had given some away to non-revs by the look of things) and I ended up in the middle of row 12. The gate agent said there was another guy with the same problem--she thought the computer system had gone crazy again.
Sep 30, 2006, 6:32 pm
#8
Join Date: Jul 2003
Location: Seattle, WA
Programs: Marriott Titanium
Posts: 2,861
OT, but I lost my second (last) leg upgrade request on 4 of seven reservations I made the other day. I can't believe it was a system malfunction, and I can't believe it was a cockpit error.
I just don't know what to make of it. It was fixed easily enough. But if I hadn't have caught it... I'd have been frustrated.
I just don't know what to make of it. It was fixed easily enough. But if I hadn't have caught it... I'd have been frustrated.
Sep 30, 2006, 7:15 pm
#9
Join Date: Oct 2002
Location: new york,ny,usa
Posts: 181
Lots of times I get separated from the person I am travelling with although we have selected seats together just 1 day before the flight. When I ask how it happened, they the GA replies well some other group probably wanted to sit together so you have been moved.
Sep 30, 2006, 8:35 pm
#10
Join Date: Apr 2005
Location: SFO
Programs: UA 1K+MM, HH DIA, Marriott G, Hertz 5*
Posts: 120
Heck, I've got to the gate with a printed boarding pass to get the "SEAT DUP" error on checkin, to find I've been moved.
Seems to be really random, though, because my wife and I (both of us EXPs) were trying to sit together on a flight recently (an intl one to boot), and they wouldn't move us before the 72 hour mark, after or even at the gate. Really bad form on AA's part, if you ask me.
Seems to be really random, though, because my wife and I (both of us EXPs) were trying to sit together on a flight recently (an intl one to boot), and they wouldn't move us before the 72 hour mark, after or even at the gate. Really bad form on AA's part, if you ask me.
Sep 30, 2006, 10:13 pm
#11
Join Date: May 2001
Location: Southern Cal
Posts: 169
Originally Posted by cigarman
Thanks for the thoughts. But no equipment changes or schedule changes. I think the software has gone insane, or something?
Can be frustrating though.