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FOR THE CURRENT, 2014, THREAD ON THIS TOPIC, PLEASE SEE: AA and Partner Airline Award info, rules (NOT for oneworld Explorer Awards) 2014 on
updated 20 Jan 2014
FOR THE CURRENT, 2014, THREAD ON THIS TOPIC, PLEASE SEE: AA and Partner Airline Award info, rules (NOT for oneworld Explorer Awards) 2014 on
updated 20 Jan 2014
ARCHIVE: AA and Partner Airline Award info, rules (NOT for oneworld Explorer Awards)
May 7, 2011, 6:07 pm
#1561
Senior Moderator and Moderator: American AAdvantage & TravelBuzz
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, Marriott Titanium
Posts: 10,418
Since when does BKK-HKG-YYZ not allow a HKG stopover on CX?
The agent at the Platinum Desk is trying to charge me 32,500 miles extra for a 1st class seat from BKK-HKG as a stopover saying "rules were changed a long time ago".
Since when? Is she wrong? Anyone?
Man where is my EXP card again to talk with the brains at the EXP Desk...
Spock Seat.
The agent at the Platinum Desk is trying to charge me 32,500 miles extra for a 1st class seat from BKK-HKG as a stopover saying "rules were changed a long time ago".
Since when? Is she wrong? Anyone?
Man where is my EXP card again to talk with the brains at the EXP Desk...
Spock Seat.
The AAgent is correct that you are no longer able to stopover in HKG; another one-way award ticket would need to be booked for BKK-HKG.
May 7, 2011, 6:58 pm
#1562
Join Date: Mar 2011
Programs: AA LifeTime PLT (2.982 MM, But 3MM+ Total), HHonors GOLD, IHG AMB
Posts: 787
Glad I wasn't around in May 2009 when that change occurred, I would have went crazy in opposition. :-:
Spock Seat
May 8, 2011, 9:38 am
#1563
Join Date: Mar 2003
Programs: BA GGL; AA LT Gold; AS 100K; DL MM GM; Hyatt G*list, Hilton Diamond; SQ silver
Posts: 3,806
BA Economy availability
I have booked an award BRU-LHR-ORD in J and F and for the date I want, BRU-LHR is not available at a time that would allow a direct onward connection. (nor is it available from any nearby city) Checking on BA for availability tells me the same story the AAgents tell me.
However for economy, BA shows availability but the AAgent says there is none. So far I had had a perfect record of BA and AA availability matching up. But this is the first time I ask for economy. Is there a similar issue with BA economy as there is with QF first, where the agents look for the incorrect bucket availability?
However for economy, BA shows availability but the AAgent says there is none. So far I had had a perfect record of BA and AA availability matching up. But this is the first time I ask for economy. Is there a similar issue with BA economy as there is with QF first, where the agents look for the incorrect bucket availability?
May 8, 2011, 11:37 am
#1564
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,483
Thanks. Yeah, I did check that and dumped my post/question. I changed my BKK-HKG to 15,000 miles in X. Kept the Z ticket to HKG-YYZ (with The Wing/Pier to boot). All the rest is in U. My case[-by-case basis] cost me 15,000 more miles filed under "flexible".
Glad I wasn't around in May 2009 when that change occurred, I would have went crazy in opposition.
Glad I wasn't around in May 2009 when that change occurred, I would have went crazy in opposition.
May 8, 2011, 12:51 pm
#1565
Join Date: May 2005
Posts: 2,894
I have booked an award BRU-LHR-ORD in J and F and for the date I want, BRU-LHR is not available at a time that would allow a direct onward connection. (nor is it available from any nearby city) Checking on BA for availability tells me the same story the AAgents tell me.
However for economy, BA shows availability but the AAgent says there is none. So far I had had a perfect record of BA and AA availability matching up. But this is the first time I ask for economy. Is there a similar issue with BA economy as there is with QF first, where the agents look for the incorrect bucket availability?
However for economy, BA shows availability but the AAgent says there is none. So far I had had a perfect record of BA and AA availability matching up. But this is the first time I ask for economy. Is there a similar issue with BA economy as there is with QF first, where the agents look for the incorrect bucket availability?
May 8, 2011, 2:26 pm
#1566
Suspended
Join Date: Jul 2003
Posts: 4,861
Maybe you could start a new thread entitled: "Rumor: Public evidence of AA adopting policy similar to *NET blocking!"
May 8, 2011, 4:04 pm
#1567
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
Oddly, this is also the case for me. I just got off the phone with an EXP agent (very cut and dry) and said no availability for CX flights (in business) that I saw on BA partner award site. Just few days ago, everything was matched perfectly, but looks like there is either a temporary system communication problem OR AA is starting to do something similar to *NET blocking!
May 9, 2011, 10:54 am
#1568
Join Date: Nov 2008
Location: Johannesburg, South Africa
Programs: Mucci, FB Gold, Skywards, MK Kestrel Flyer, BA Gold, M&M FF, UU Capricorne, ACCOR Gold
Posts: 676
I have booked an award BRU-LHR-ORD in J and F and for the date I want, BRU-LHR is not available at a time that would allow a direct onward connection. (nor is it available from any nearby city) Checking on BA for availability tells me the same story the AAgents tell me.
However for economy, BA shows availability but the AAgent says there is none. So far I had had a perfect record of BA and AA availability matching up. But this is the first time I ask for economy. Is there a similar issue with BA economy as there is with QF first, where the agents look for the incorrect bucket availability?
However for economy, BA shows availability but the AAgent says there is none. So far I had had a perfect record of BA and AA availability matching up. But this is the first time I ask for economy. Is there a similar issue with BA economy as there is with QF first, where the agents look for the incorrect bucket availability?
I should add that BA is still showing availability for that flight....
Also I booked the two segment flight in First (ie First on the longhaul part and Club Europe on the short step). When I use my record locator to look at this reservation it is showing Business and economy respectively. When I speak on the phone though, the agents are talking about First and CE..... It's really confusing.
Last edited by flyphilrun; May 9, 2011 at 11:54 am
May 9, 2011, 12:11 pm
#1569
Join Date: May 2005
Posts: 2,894
Just happened to me too for the last segment of a trip (LGW-MRS). So I did the "hang up and phone back" trick and it worked I got availability.... BUT... the first agent phoned me back about 2 hours later telling me that there was a problem with my reservation due to "cross-booking" whatever that is and that there was again no availability on the LGW-MRS flight..... Aaaargh! Now what?
I should add that BA is still showing availability for that flight....
Also I booked the two segment flight in First (ie First on the longhaul part and Club Europe on the short step). When I use my record locator to look at this reservation it is showing Business and economy respectively. When I speak on the phone though, the agents are talking about First and CE..... It's really confusing.
I should add that BA is still showing availability for that flight....
Also I booked the two segment flight in First (ie First on the longhaul part and Club Europe on the short step). When I use my record locator to look at this reservation it is showing Business and economy respectively. When I speak on the phone though, the agents are talking about First and CE..... It's really confusing.
May 9, 2011, 8:13 pm
#1570
Join Date: Nov 2010
Location: JFK
Programs: AA PLAT (0.45MM)
Posts: 56
Changes
Just finish booking JFK-LAX(StopOver)-HKG with the AAgents, was told this award would cost 100k miles, then I used the hang up and call back trick and it magically turned into 67.5k miles. 
My question is if I change the date of departure on the LAX-HKG leg after I started the trip will I be charged for a change fee?
My question is if I change the date of departure on the LAX-HKG leg after I started the trip will I be charged for a change fee?
May 9, 2011, 8:27 pm
#1571
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,483
May 9, 2011, 8:42 pm
#1573
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
Don't bank on it but yes CX tend to release inventory if available somewhere around 7-4 days from departure date. Also be prepared to re-route if need be. We wanted to do HKG-JFK and managed to re-route to HKG-YYZ-LGA on a more convenient date at short notice without charge.
May 9, 2011, 8:54 pm
#1574
Suspended
Join Date: Jul 2003
Posts: 4,861
Don't bank on it but yes CX tend to release inventory if available somewhere around 7-4 days from departure date. Also be prepared to re-route if need be. We wanted to do HKG-JFK and managed to re-route to HKG-YYZ-LGA on a more convenient date at short notice without charge.