For Those Who Think AA Doesn't Know FT...
Jul 1, 2004, 6:32 am
#16
Join Date: Apr 2001
Location: DFW - AA EXP, SPG PLT, Hilton DIA, Hyatt - PLT, Hertz Prez
Posts: 787
Originally Posted by oiRRio
Whilst I accept that wasting 140k miles would be very painful I find it difficult to understand how you can forget about an F award certiificate for 2 years. What's the point in having deadlines/expiry dates if AA are expected to waive them every time the customer "forgets". Surely customers have to accept some degree of personal responsibility for their own affairs.
