Jun 19, 2013, 5:18 pm
Last edit by: JDiver
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Cumulative C/Y 2013 Elite Rewards ELTA 3 (Registration required <link>)
Recover Your elite Rewards (requires signing in) link NOTE: ELTA Rewards must be claimed by midnight 28 Feb 2014.
"We want to thank you for flying the extra mile, so we've designed a new Elite Rewards program with you in mind. Select from special gifts to complement all of your existing elite status benefits.
Elite Rewards now offers four distinct milestones which are attainable throughout the year. The more you fly, the faster you'll reach the next level where you can choose one reward from each milestone for which you qualify. That's a total of up to four rewards. And now, you can qualify with elite-qualifying miles, points or segments.
. . . ● Milestone 1: 40,000 miles or points | 45 segments
. . . ● Milestone 2: 75,000 miles or points | 80 segments
. . . ● Milestone 3: 125,000 miles or points | 130 segments
. . . ● Milestone 4: 150,000 miles or points | 160 segments
To participate in Elite Rewards, simply register prior to December 31, 2013, using promotion code ELTA3." See the Mod Note in the OP for more.
Cumulative C/Y 2013 Elite Rewards ELTA 3 (Registration required <link>)
Recover Your elite Rewards (requires signing in) link NOTE: ELTA Rewards must be claimed by midnight 28 Feb 2014.
"We want to thank you for flying the extra mile, so we've designed a new Elite Rewards program with you in mind. Select from special gifts to complement all of your existing elite status benefits.
Elite Rewards now offers four distinct milestones which are attainable throughout the year. The more you fly, the faster you'll reach the next level where you can choose one reward from each milestone for which you qualify. That's a total of up to four rewards. And now, you can qualify with elite-qualifying miles, points or segments.
. . . ● Milestone 1: 40,000 miles or points | 45 segments
. . . ● Milestone 2: 75,000 miles or points | 80 segments
. . . ● Milestone 3: 125,000 miles or points | 130 segments
. . . ● Milestone 4: 150,000 miles or points | 160 segments
To participate in Elite Rewards, simply register prior to December 31, 2013, using promotion code ELTA3." See the Mod Note in the OP for more.
New (cumulative!) Elite Rewards for 2013: ELTA3 [closed 1 Mar 2014]
Jun 24, 2013, 11:13 am
#241
Join Date: Aug 2001
Location: Beaverton OR
Programs: GE, AA PLT/2.6MM, BR Gld, Royal Carib. DM+, Celebrity Elite, NCL PLT, Princess Elite
Posts: 1,643
Jun 25, 2013, 12:31 am
#242
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,723
I never received the milestone notification email, although I had registered... so I called AA and they instructed me to log on to aa.com/eliteawards. Upon logging in, I read that I haven't yet reached a milestone, which is not correct. They tell me they are working on this issue (seems it's only me, from reading through the posts).
Jun 25, 2013, 4:05 pm
#243
Join Date: Aug 2001
Location: Beaverton OR
Programs: GE, AA PLT/2.6MM, BR Gld, Royal Carib. DM+, Celebrity Elite, NCL PLT, Princess Elite
Posts: 1,643
And today I got the e-mail; 24 hours after claiming the award. 
Jun 26, 2013, 2:48 pm
#244
Join Date: Oct 2003
Location: Dallas, TX, USA
Programs: AA EXP
Posts: 51
I never received the milestone notification email, although I had registered... so I called AA and they instructed me to log on to aa.com/eliteawards. Upon logging in, I read that I haven't yet reached a milestone, which is not correct. They tell me they are working on this issue (seems it's only me, from reading through the posts).
Jun 26, 2013, 3:18 pm
#245
Join Date: Sep 2012
Location: RDU
Programs: AA EXP, Hyatt Diamond, HHonors Gold, SPG Gold, Hertz PC, AMEX PLT
Posts: 314
Just hit milestone 1. Went for 10,000 miles. I originally wanted the 10%, but I don't have any personal travel coming up within the expiration terms. And I don't have the patience to wait on my award
Jun 30, 2013, 9:04 pm
#246
Join Date: Dec 2010
Posts: 507
New (cumulative!) Elite Rewards for 2013: ELTA3
Requested 10% on 6/21, received code on 6/27.
Jun 30, 2013, 9:31 pm
#247
Join Date: Apr 2006
Location: LAX now DUS
Programs: AA LT Plat, IHG Plat., former LH HON (now Silver), Bonvoy Titanium
Posts: 774
I hit the 4th milestone and the end of the AA Elite Reward Road.....what next?
Jul 1, 2013, 3:22 pm
#248
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,087
Earned the 2nd milestone about 2 weeks ago. Picked that award (1 SWU) and had it deposited yesterday. I've intentionally skipped picking the 1st award so I can try to plan the 10% discount strategically (LH MR early next year)
(LH MR early next year)
Jul 1, 2013, 5:12 pm
#249
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
A few days after choosing the 10% discount code, I received an email. When you use the code, you no longer have the 24 hr. hold option--isn't this in conflict with 24 hour DOT rule?
Jul 1, 2013, 6:29 pm
#250
Join Date: May 2007
Programs: AAdvantage, Hilton
Posts: 3,191
If you used a promo and need to cancel for a full refund within 24-hrs., AA will let you do that. The downside is that you don't get the promo code back, so it is lost forever.
Jul 2, 2013, 1:26 pm
#251
Join Date: Jul 2009
Location: LAX
Programs: Lifetime Levels in AA & Marriott
Posts: 162
Data Point Entry:
-Registered from the promo the day after it was made available
-Have received NO "registration confirmation" or "retrieve your award emails" to date
-Have logged inquires into 1)ExecPlat Phone Desk, 2) AAdvantage Phone Desk, 3) Web Support Desk, and 4) Customer Service email "form" on website
-Logged into AA award retrieval site today for the heck of it and was able to select my #1 and #2 awards (14K left for #3).
So.......... something is working somewhere; and a lot is broken several places else!
-Registered from the promo the day after it was made available
-Have received NO "registration confirmation" or "retrieve your award emails" to date
-Have logged inquires into 1)ExecPlat Phone Desk, 2) AAdvantage Phone Desk, 3) Web Support Desk, and 4) Customer Service email "form" on website
-Logged into AA award retrieval site today for the heck of it and was able to select my #1 and #2 awards (14K left for #3).
So.......... something is working somewhere; and a lot is broken several places else!
Jul 8, 2013, 3:11 pm
#252
Join Date: Apr 2011
Location: DFW
Programs: AA Exec Plat, 3MM; Marriott Gold; Hilton Diamond, IHG Platinum Elite
Posts: 39
Any suggestions?
As I previously stated, I requested the 10% coupon on 5/29.
I called Customer Service on 6/19 and they said to wait a bit longer.
I contacted Customer Service via email on 6/26 and they replied they would forward the email to the correct department and to allow 3-5 business days for a reply.
I followed up with another email on 7/3 as I had not heard back from 'the correct department.'
As of today, 7/8, I have not received a reply from Customer Service so I gave them another call.
They said it would probably be sometime next week before I got the 10% discount code but couldn't give me an exact date. I asked for a supervisor and got the same reply.
Does anyone have a suggestion on what I should do next?
I called Customer Service on 6/19 and they said to wait a bit longer.
I contacted Customer Service via email on 6/26 and they replied they would forward the email to the correct department and to allow 3-5 business days for a reply.
I followed up with another email on 7/3 as I had not heard back from 'the correct department.'
As of today, 7/8, I have not received a reply from Customer Service so I gave them another call.
They said it would probably be sometime next week before I got the 10% discount code but couldn't give me an exact date. I asked for a supervisor and got the same reply.
Does anyone have a suggestion on what I should do next?
I requested the 10% coupon on 5/29. Went ahead and called Customer Service on 6/19 to check on status since others have reported they had received their coupon so quickly.
Customer Service agent stated that it could take 4-6 weeks although the confirmation email states only 4 weeks. Hopefully mine hasn't been lost somewhere along the way. I'll call again on 6/26 at the 4 week point if I haven't received it by then.
Customer Service agent stated that it could take 4-6 weeks although the confirmation email states only 4 weeks. Hopefully mine hasn't been lost somewhere along the way. I'll call again on 6/26 at the 4 week point if I haven't received it by then.
Jul 9, 2013, 11:16 pm
#253
Join Date: Feb 2003
Location: NCL
Programs: UA 1MM/*G. DL Gold for one more year.
Posts: 5,305
I received my first milestone e-mail on May 29 as well (which in itself was quite some time after reaching the actual milestone). I chose two AC passes, hoping (silly me) to be able to use one of them two days later, when it would have come in very handy. I really don't see how hard it can be to issue two electronic passes - they're not going to send me hard copies, are they? As things are, I have no use for these passes with any of my current bookings, so I'm laying low until AA gets their act together or I actually need them.
Jul 10, 2013, 10:21 am
#254
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,390
As I previously stated, I requested the 10% coupon on 5/29.
I called Customer Service on 6/19 and they said to wait a bit longer.
I contacted Customer Service via email on 6/26 and they replied they would forward the email to the correct department and to allow 3-5 business days for a reply.
I followed up with another email on 7/3 as I had not heard back from 'the correct department.'
As of today, 7/8, I have not received a reply from Customer Service so I gave them another call.
They said it would probably be sometime next week before I got the 10% discount code but couldn't give me an exact date. I asked for a supervisor and got the same reply.
Does anyone have a suggestion on what I should do next?
I called Customer Service on 6/19 and they said to wait a bit longer.
I contacted Customer Service via email on 6/26 and they replied they would forward the email to the correct department and to allow 3-5 business days for a reply.
I followed up with another email on 7/3 as I had not heard back from 'the correct department.'
As of today, 7/8, I have not received a reply from Customer Service so I gave them another call.
They said it would probably be sometime next week before I got the 10% discount code but couldn't give me an exact date. I asked for a supervisor and got the same reply.
Does anyone have a suggestion on what I should do next?
Jul 19, 2013, 1:24 am
#255
Join Date: May 2009
Location: Here and there
Programs: Hyatt Globalist,
Posts: 318
How long did it take to get the email?
How long does it take to get the email.
Qualified for MS 1 way back in first week of May. Yet to get the email. Is there a way to contact AA?
Qualified for MS 1 way back in first week of May. Yet to get the email. Is there a way to contact AA?