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2013 AA Domestic Meals - menus / menu, photos, etc. (consolidated)

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2013 AA Domestic Meals - menus / menu, photos, etc. (consolidated)

 
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Old Sep 27, 2013, 3:29 pm
  #856  
 
Join Date: Apr 2007
Location: USA
Programs: AAdvantage, MileagePlus, SkyMiles
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What was the response, if you don't mind me asking? Did they give a reason/rationalization why?

Originally Posted by MAH4546
I very politely complained about the reduced food service this morning. Less than four hours later, received a non-canned response and 10,000 miles in my account.
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Old Sep 27, 2013, 3:33 pm
  #857  
 
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Posts: 5,847
Originally Posted by MrAndy1369
Not sure if this will help, coming from one person, but I've sent in a complaint to AA Customer Relations. If we all flood them with complaints, then they may take notice, who knows?
I agree - there is power in numbers.

I will be writing in tonight.
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Old Sep 27, 2013, 7:58 pm
  #858  
 
Join Date: Jun 2013
Location: LAX
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Originally Posted by freeupgrade
My reference point is that DFW-LAX used to have shrimp cocktail and a decent dessert (ice cream sundae or fruit/cheese). I really don't think that a single cookie is an acceptable "First Class" dessert at dinner. This is a significant downgrade in service re: lack of appetizer and a joke of a "dessert".
Agreed, AA's first domestic is better in part because of the food. I never got decent meals on any other carrier. I don't think this will affect me much, as I don't fly a lot of mid-cons, but if "cuts" are what's to come then that is very disappointing.
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Old Sep 28, 2013, 8:34 am
  #859  
 
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Posts: 1,708
Originally Posted by brp
But I'd gladly have them drop the ice cream option if they consistently had the cheese plate.
Agreed!
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Old Sep 28, 2013, 10:22 am
  #860  
 
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AA 211
IAH-JFK
1417 Miles
Dinner


Dinner was excellent tonight. But service provided by our lazy NYC based crew was terrible. It was probably my worse flight of the year in terms of service.

PDB of OJ or Water^

No hot towels

To start with, G&T with delicious Bombay Sapphire.



Dinner was a choice of:

Seared Breast of Chicken
Stuffed with spinach and cheese, complimented by Emmental potatoes au gratin and buttered haricots verts

Sacchetti Pasta
With Alfredo sauce and sun dried tomatoes coulis

I preordered the chicken online, but it wasn't acknowledged. That's the first time that's happened to me. Still I got what I wanted due to the light load.



The chicken was piping hot and delicious. Stuffing was on the lines of spinach dip, which was tasty. Potatoes au gratin and green beans were tasty. Salad was fresh, and the cocktail shrimp was enjoyable.

And that's where the good part of the flight ended. Only ice cream was offered for dessert. I saw the fruit and cheese plates loaded on to the aircraft (FA opened the carts as we were boarding). But I was told there weren't any loaded when asked about it. FAs disappeared after passing out ice cream, and it became a purely self service flight after that. I went to the galley to ask for a glass of water an hour after that, which begrudgingly given. And guess what I saw in the galley: a couple of fruit and cheese plates. ugh.
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Old Sep 28, 2013, 11:02 am
  #861  
aw
 
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Originally Posted by freeupgrade
I really don't think that a single cookie is an acceptable "First Class" dessert at dinner. This is a significant downgrade in service re: lack of appetizer and a joke of a "dessert".
A cookie for dessert is indeed disappointing for a dinner flight. At least AA has not sunk as low as AM (not yet at least) in offering a packet of cookies labeled "Premier" on international J cabin flights.

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Old Sep 28, 2013, 4:06 pm
  #862  
 
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Location: USA
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The service aspect sucks, but it's very reassuring to know that Basic Plus service is still on longer midcons. It could either be now 1350/1400+ mile flights that get Basic Plus midcon service, or AA is slowly phasing out Basic Plus service and giving leftovers to existing flights. Hope it's the former, have a feeling it probably is just a higher thereshold.

We still need more reports from longer midcons, and ORD-west coast dinner flights.

Originally Posted by dat4life
AA 211
IAH-JFK
1417 Miles
Dinner


Dinner was excellent tonight. But service provided by our lazy NYC based crew was terrible. It was probably my worse flight of the year in terms of service.

PDB of OJ or Water^

No hot towels

To start with, G&T with delicious Bombay Sapphire.



Dinner was a choice of:

Seared Breast of Chicken
Stuffed with spinach and cheese, complimented by Emmental potatoes au gratin and buttered haricots verts

Sacchetti Pasta
With Alfredo sauce and sun dried tomatoes coulis

I preordered the chicken online, but it wasn't acknowledged. That's the first time that's happened to me. Still I got what I wanted due to the light load.



The chicken was piping hot and delicious. Stuffing was on the lines of spinach dip, which was tasty. Potatoes au gratin and green beans were tasty. Salad was fresh, and the cocktail shrimp was enjoyable.

And that's where the good part of the flight ended. Only ice cream was offered for dessert. I saw the fruit and cheese plates loaded on to the aircraft (FA opened the carts as we were boarding). But I was told there weren't any loaded when asked about it. FAs disappeared after passing out ice cream, and it became a purely self service flight after that. I went to the galley to ask for a glass of water an hour after that, which begrudgingly given. And guess what I saw in the galley: a couple of fruit and cheese plates. ugh.
MrAndy1369 is offline  
Old Sep 28, 2013, 4:53 pm
  #863  
 
Join Date: Jun 2013
Location: IL
Programs: AA PLT, HYT PLT
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I have an upcoming flight in 2 weeks (DFW/SFO), snack service showing:

Open Faced Chicken Sandwich Topped with Swiss cheese and offered with a marinated cheese antipasto

or

Cold Plate Teriyaki beef with udon noodles and ginger dressing

I have not seen these two dishes reviewed yet, has anyone tried these?
mialink is offline  
Old Sep 28, 2013, 4:57 pm
  #864  
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Originally Posted by mialink
I have an upcoming flight in 2 weeks (DFW/SFO), snack service showing:

Open Faced Chicken Sandwich Topped with Swiss cheese and offered with a marinated cheese antipasto

or

Cold Plate Teriyaki beef with udon noodles and ginger dressing

I have not seen these two dishes reviewed yet, has anyone tried these?
I've been offered those two choices on ORD-DFW in a few days. Decided to be adventurous, and go with the beef.

I think there was one report from tom911 earlier in the year, though I'm not sure if it was the same beef dish.
FriendlySkies is offline  
Old Sep 28, 2013, 5:03 pm
  #865  
 
Join Date: Mar 2009
Location: LAX
Posts: 3,267
Had the same dinner twice on my LAX-BOS-DFW-ANC-DFW-BOS-LAX mileage run: once on DFW-ANC and again the next night on BOS-LAX (literally a last second, "snatched from my seat in Y" upgrade):

To start:
PDB, followed by cocktails and warm nuts

Appetizer:
Spicy cold chicken breast with corn and black bean salsa

Salad:
Greens with peas, mushrooms, and artichoke hearts

Main Entree:
Fillet Mignon with roasted potatoes and steamed carrots/zucchini (I chose this both times)

or

Cheese lasagne roll (DFW-ANC)
Cheese tortellini (BOS-LAX)

Dessert:
Hand made ice cream sundaes

or

Cheese and cracker plate

Pre-Arrival:
Fresh fruit or fresh baked cookie

(BOS-LAX was lazy on this one...they offered the fresh fruit as a Dessert choice. DFW-ANC was stellar--they gave EVERYONE a Dessert choice PLUS both a cookie AND the fresh fruit!)
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Old Sep 28, 2013, 5:23 pm
  #866  
 
Join Date: Nov 2012
Location: SFO
Posts: 1,746
I'll have SFO-DFW and back this week Wed and Fri, although upgrades have not cleared (about 50/50 chance I'd say), and both are a lunch flight. Those normally didn't have shrimp or ice cream anyway, right? I'll try to remember to ask FAs about catering even if I don't clear. Anything I can ask about to differentiate between Basic and Basic Plus for lunch?

ETA: Lunch on a flight taking off at 3:05 PDT and landing at 8:35 CDT... dinner would have made more sense. Sigh.
djibouti is offline  
Old Sep 28, 2013, 5:35 pm
  #867  
 
Join Date: Jan 2003
Location: DL: Silver; AA: EX PLAT; UA: Silver; HY: DIA; HH: DIA; MR: TIT
Posts: 1,708
Originally Posted by djibouti
I'll have SFO-DFW and back this week Wed and Fri, although upgrades have not cleared (about 50/50 chance I'd say), and both are a lunch flight. Those normally didn't have shrimp or ice cream anyway, right? I'll try to remember to ask FAs about catering even if I don't clear. Anything I can ask about to differentiate between Basic and Basic Plus for lunch?

ETA: Lunch on a flight taking off at 3:05 PDT and landing at 8:35 CDT... dinner would have made more sense. Sigh.
My understanding is that this difference is only @ dinner.
LINDEGR is offline  
Old Sep 28, 2013, 5:40 pm
  #868  
 
Join Date: Oct 2009
Location: BTR/MSY
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Posts: 1,258
Originally Posted by djibouti
I'll have SFO-DFW and back this week Wed and Fri, although upgrades have not cleared (about 50/50 chance I'd say), and both are a lunch flight. Those normally didn't have shrimp or ice cream anyway, right? I'll try to remember to ask FAs about catering even if I don't clear. Anything I can ask about to differentiate between Basic and Basic Plus for lunch?

ETA: Lunch on a flight taking off at 3:05 PDT and landing at 8:35 CDT... dinner would have made more sense. Sigh.
SFO-DFW is a basic plus dinner route.
dat4life is offline  
Old Sep 28, 2013, 6:28 pm
  #869  
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Originally Posted by mialink
I have an upcoming flight in 2 weeks (DFW/SFO), snack service showing:

Open Faced Chicken Sandwich Topped with Swiss cheese and offered with a marinated cheese antipasto

or

Cold Plate Teriyaki beef with udon noodles and ginger dressing

I have not seen these two dishes reviewed yet, has anyone tried these?
I think the beef is this dish. Thought it was pretty tasty and I'd order it again.
tom911 is offline  
Old Sep 28, 2013, 7:56 pm
  #870  
 
Join Date: Nov 2011
Posts: 691
Originally Posted by dat4life
I saw the fruit and cheese plates loaded on to the aircraft (FA opened the carts as we were boarding). But I was told there weren't any loaded when asked about it. FAs disappeared after passing out ice cream, and it became a purely self service flight after that. I went to the galley to ask for a glass of water an hour after that, which begrudgingly given. And guess what I saw in the galley: a couple of fruit and cheese plates. ugh.
this might deserve an email to AA.
footballfanatic is offline  


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