Last edit by: JDiver
MODERATOR NOTE
● For up-to-date information on AA's inclement weather travel policy for post-Sandy and other events, see: AA Travel Alerts / Travel Notices and Policy
● For Sandy-specific information, see Hurricane Sandy East Coast - Travel Notice Exception Advisory
● AA OSO (Off Schedule Operations) desk for day of flight issues: 1-800-446-7834 (or your status or reservations line)
● To quickly check your flight: AA Gates and Times page or, as supergrandslam suggests, the AA cargo site.
● To check flight status overall, see FAA NE airports flight delay information or FlightStats Global Delays and Airport Tracker
● For additional information on NYC travel disruptions, see this thread in the NYC Forum: Hurricane Sandy - Emergency Measures and Travel Impacts (Oct 2012)
N.B. Weather is a rapidly changing event, so be sure to check sources regularly. A post-Sandy "Nor'easter" is headed to the area at this moment.
/AA Forum Moderator Team
● For up-to-date information on AA's inclement weather travel policy for post-Sandy and other events, see: AA Travel Alerts / Travel Notices and Policy
● For Sandy-specific information, see Hurricane Sandy East Coast - Travel Notice Exception Advisory
● AA OSO (Off Schedule Operations) desk for day of flight issues: 1-800-446-7834 (or your status or reservations line)
● To quickly check your flight: AA Gates and Times page or, as supergrandslam suggests, the AA cargo site.
● To check flight status overall, see FAA NE airports flight delay information or FlightStats Global Delays and Airport Tracker
● For additional information on NYC travel disruptions, see this thread in the NYC Forum: Hurricane Sandy - Emergency Measures and Travel Impacts (Oct 2012)
N.B. Weather is a rapidly changing event, so be sure to check sources regularly. A post-Sandy "Nor'easter" is headed to the area at this moment.
/AA Forum Moderator Team
Hurricane Sandy (and post-Sandy) impacts and related issues (consolidated)
#76
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
According to the agent I spoke with you must complete travel by the early Nov date and if you elect not to fly the change fee plus fare dif will still apply after this date. Sounds like a weak policy given the magnitude of the storm and esp after reading the T&Cs from UAs waiver. I would love to be wrong so please correct me. Maybe I just got a bad agent.
#77
Join Date: Mar 2005
Posts: 447
According to the agent I spoke with you must complete travel by the early Nov date and if you elect not to fly the change fee plus fare dif will still apply after this date. Sounds like a weak policy given the magnitude of the storm and esp after reading the T&Cs from UAs waiver. I would love to be wrong so please correct me. Maybe I just got a bad agent.
Remember, inclement weather means "help our customers move to avoid being stuck in the irrop times when they wouldn't fly anyway" not "let our customers do whatever/whenever they want."
#78
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
Lots of meetings are being cxld because of this storm and will not be rescheduled before the 4th. Period.
#79
Join Date: Sep 2008
Location: Los Angeles, CA
Programs: AA Gold, Marriott Plat
Posts: 456
According to the agent I spoke with you must complete travel by the early Nov date and if you elect not to fly the change fee plus fare dif will still apply after this date. Sounds like a weak policy given the magnitude of the storm and esp after reading the T&Cs from UAs waiver. I would love to be wrong so please correct me. Maybe I just got a bad agent.
I rather pay the $150 versus stuck in NY another day or two at $400 a night. Plus, I will get reimbursed the $150 anyways...
#80
Join Date: Jan 2010
Programs: AA EXP/LT PLT
Posts: 1,467
I believe JFK/LGA/EWR closed from 12:00PM Sat Aug 27th to all day Sun Aug 28th.
JFK/LGA reopened from Mon morning on Aug 29th for arriving flights and 12:00PM for departing flights.
Hurricane Irene hit NYC on Sun Aug 28th.
JFK/LGA reopened from Mon morning on Aug 29th for arriving flights and 12:00PM for departing flights.
Hurricane Irene hit NYC on Sun Aug 28th.
#81
Join Date: May 2012
Location: ATL
Programs: AA PLT, DL
Posts: 309
I just called AA when I finally noticed the alert.
Original route: ATL-ORD-JFK-BRU Departing 29th, landing at JFK around 4PM EST.
AAgent put me on ATL-DFW-JFK-BRU Departing 28th, landing at JFK around 2:30PM EST.
All the legs on the new itinerary are now M booking code, whereas they had been O before. Will this automatically give me the 1 EQP on those legs? Or will it still be under O since that's what I paid for.
Also, what are my chances of making those flights, since I assume they will be oversold, as the AAgent told me he cannot issue me a confirmed seat on them. He told me to keep calling back and checking. I'd appreciate any advice on how to proceed with this.
Original route: ATL-ORD-JFK-BRU Departing 29th, landing at JFK around 4PM EST.
AAgent put me on ATL-DFW-JFK-BRU Departing 28th, landing at JFK around 2:30PM EST.
All the legs on the new itinerary are now M booking code, whereas they had been O before. Will this automatically give me the 1 EQP on those legs? Or will it still be under O since that's what I paid for.
Also, what are my chances of making those flights, since I assume they will be oversold, as the AAgent told me he cannot issue me a confirmed seat on them. He told me to keep calling back and checking. I'd appreciate any advice on how to proceed with this.
#82
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Does anyone know weather thresholds for cancelling flights?
I'm checking the weather forecast for JFK at 7am Monday morning and it's showing 32mph sustained winds with 0.34in of rain over the previous 6 hours.
That doesn't seem very promising for flying.
Changing from a redeye Sunday night to a Sunday afternoon flight means winds will be at 28mph. Is that much difference worth changing my flight?
I'm checking the weather forecast for JFK at 7am Monday morning and it's showing 32mph sustained winds with 0.34in of rain over the previous 6 hours.
That doesn't seem very promising for flying.
Changing from a redeye Sunday night to a Sunday afternoon flight means winds will be at 28mph. Is that much difference worth changing my flight?
#83
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,268
JFK is the diciest airport in hurricane conditions not just because of winds, but because of storm surge- it takes relatively little surge coming from the wrong direction to put the complex underwater, and current models for Sandy are setting up a possibly very ugly scenario about how much damage it could take.
LGA is relatively sheltered from Sandy because of projected surge direction, even though it's a pretty low elevation itself.
LGA is relatively sheltered from Sandy because of projected surge direction, even though it's a pretty low elevation itself.
#84
Join Date: Jan 2011
Location: NYC
Programs: AA PLT
Posts: 87
Anyone have an idea how long flights will keep operating between NYC and MIA? The NYC airports should be fine until late Monday I'd think but the storm is going to be right in the flight path.
#85
Join Date: Dec 2010
Location: NYC
Programs: Kettle Class
Posts: 797
That's not what the @WSJWeather twitter feed seems to think:
"@WSJweather: For now, NHC has highest surge near City Island, LGA, Raritan Bay, Atlantic City, Cape May. 7-9 ft possible. #Sandy"
"@WSJweather: For now, NHC has highest surge near City Island, LGA, Raritan Bay, Atlantic City, Cape May. 7-9 ft possible. #Sandy"
#86
Join Date: Sep 2008
Location: Los Angeles, CA
Programs: AA Gold, Marriott Plat
Posts: 456
Same thing I got. NYC is pretty much preparing for a complete shut down on Monday into Tuesday. Our NY office will be closed Monday. If I go, I will be stuck in a hotel, which could lose power, etc... I am due to leave JFK on Thursday. If this storm materializes, I doubt I will be leaving JFK. I will make the call Sunday am before my flight from LAX. No sense to be in NY and be a burden. With Irene, I believe the NY airports were closed for three days.
I rather pay the $150 versus stuck in NY another day or two at $400 a night. Plus, I will get reimbursed the $150 anyways...
I rather pay the $150 versus stuck in NY another day or two at $400 a night. Plus, I will get reimbursed the $150 anyways...
[Update].. was able to change online for $75. Amazing.. told one thing over the phone and it is completely different online.
Last edited by jbdk; Oct 27, 2012 at 12:51 pm
#87
FlyerTalk Evangelist
Join Date: Dec 2003
Location: STL
Programs: AA 2MM, AS MVP Gold, Hilton Diamond
Posts: 12,966
They can fly around it. It's the weather at the origin and destination of the flight that is the critical factor.
#88
Join Date: Aug 2001
Location: Cerritos, CA
Programs: AA Plat; HH Gold; Marriott Silver; UCLA Fan
Posts: 798
AA does show some flexibility. 10 days ago, my wife and I booked a RT from LAX to DCA leaving Saturday (Oct. 27) and returning Tuesday (Oct. 30) for a weekend special price of $200 RT (yes--that cheap!). We were looking forward to the 3-day trip when news of the hurricane was announced. As soon as I saw the notice that AA posted on Friday afternoon, I called AA to cancel my flight as I couldn't make the trip before Nov. 4 (or any other time in November). I asked for a refund or credit voucher. The CSR put me on hold to check with a supervisor and came back to tell me that he would send me a voucher for my full fare and cancel the itinerary. I'm sad that I had to cancel my plans the day before leaving and not being able to go to Washington DC for only $200 RT from L.A., but under the circumstances, I was quite happy with the way AA handled it for me. Could the fact that I'm PLT have anything to do with it?
#89
Join Date: Sep 2008
Location: Los Angeles, CA
Programs: AA Gold, Marriott Plat
Posts: 456
AA does show some flexibility. 10 days ago, my wife and I booked a RT from LAX to DCA leaving Saturday (Oct. 27) and returning Tuesday (Oct. 30) for a weekend special price of $200 RT (yes--that cheap!). We were looking forward to the 3-day trip when news of the hurricane was announced. As soon as I saw the notice that AA posted on Friday afternoon, I called AA to cancel my flight as I couldn't make the trip before Nov. 4 (or any other time in November). I asked for a refund or credit voucher. The CSR put me on hold to check with a supervisor and came back to tell me that he would send me a voucher for my full fare and cancel the itinerary. I'm sad that I had to cancel my plans the day before leaving and not being able to go to Washington DC for only $200 RT from L.A., but under the circumstances, I was quite happy with the way AA handled it for me. Could the fact that I'm PLT have anything to do with it?
#90
FlyerTalk Evangelist
Join Date: Nov 2001
Location: Wanting First. Buying First.
Programs: Lifetime Executive Diamond Platinum VIP with Braniff, Eastern, Midway, National & Pan Am
Posts: 17,492
Does anyone know weather thresholds for cancelling flights?
I'm checking the weather forecast for JFK at 7am Monday morning and it's showing 32mph sustained winds with 0.34in of rain over the previous 6 hours.
That doesn't seem very promising for flying.
Changing from a redeye Sunday night to a Sunday afternoon flight means winds will be at 28mph. Is that much difference worth changing my flight?
I'm checking the weather forecast for JFK at 7am Monday morning and it's showing 32mph sustained winds with 0.34in of rain over the previous 6 hours.
That doesn't seem very promising for flying.
Changing from a redeye Sunday night to a Sunday afternoon flight means winds will be at 28mph. Is that much difference worth changing my flight?
The bigger issue would be if some severe thunderstorm activity decides to plant itself around key arrival and departure gates for NYC airspace and important corridors of enroute airspace. That's what really screws things up (that, of course and thunderstorms on top of airports!).
Once an ATC facility starts dramatically increasing in-trail spacing requirements in order to preserve the ability for controllers to manage deviations around weather, reroutes, diversions, etc. the system quickly grinds to a near halt. Just way too many airplanes fighting for way too little airspace. This, more than wind and rain at an airport, is what would potentially make flying around ZDC/ZNY a mess of epic proportions!