AA "de-preferenced" by Expedia - "suspension" now lifted April 4, 2011
Dec 30, 2010, 7:25 pm
#181
Join Date: Feb 2000
Location: NYC&RIC-AA LT PLT w/3.9mm
Programs: Ex-BA Silver; Ex-UA Premier
Posts: 1,135
naps8906, if all you are doing is comparing prices, why not go to Kayak. There you will continue to find AA flights and fares, and JetBlue as well (which you won't find on Expedia or Orbitz).
Dec 30, 2010, 7:31 pm
#182
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
There was a short period that Delta offered 50% miles on discounted fares, but they faced a rebellion by their flyers and backed down.
Dec 30, 2010, 7:31 pm
#183
Join Date: Aug 2004
Programs: AA Explat, UA 1K
Posts: 389
Excellent point. Why would one even use Expedia or Obtiz to compare fares when there are better alternatives?
Dec 30, 2010, 7:42 pm
#184
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
How much less are you paying on your prime routes with other carriers? If it's something like $10-20 is it really a value with the loss of AA benefits?
Dec 30, 2010, 10:26 pm
#185
Join Date: Sep 2008
Posts: 7,875
the coupon code
they sent me an email regarding this, and a promo code:
LPQL6LR3MH3T
*Terms and Conditions for Promotion Code:
Embargo Dates: 02/17/11 - 02/20/11, 02/24/11 - 02/27/11. When used according to its terms, the promotion code entitles the user to a 15% discount on a published round-trip or one-way fare from any of the fifty United States to any American Airlines destination, excluding codeshare flights, when purchased on AA.com between 12/24/10 and 12/31/10, for travel between 12/30/10 and 03/09/11. The discount cannot be used for travel on the embargo dates detailed above. The promotion code requires instant purchase and may not be applied to previous reservations or reservations placed on hold. The discount will not be applied to any government or airport imposed taxes, fees or charges. Only one promotion code may be used per reservation, for up to six people in the reservation. Round-trip travel is defined as travel from your city to the destination, and from the same destination back to the city where you originated travel with no deviations. For full terms and conditions about AA.com promotion codes, visit www.aa.com/promotioncode. Offer valid only for recipients of this email.
LPQL6LR3MH3T
*Terms and Conditions for Promotion Code:
Embargo Dates: 02/17/11 - 02/20/11, 02/24/11 - 02/27/11. When used according to its terms, the promotion code entitles the user to a 15% discount on a published round-trip or one-way fare from any of the fifty United States to any American Airlines destination, excluding codeshare flights, when purchased on AA.com between 12/24/10 and 12/31/10, for travel between 12/30/10 and 03/09/11. The discount cannot be used for travel on the embargo dates detailed above. The promotion code requires instant purchase and may not be applied to previous reservations or reservations placed on hold. The discount will not be applied to any government or airport imposed taxes, fees or charges. Only one promotion code may be used per reservation, for up to six people in the reservation. Round-trip travel is defined as travel from your city to the destination, and from the same destination back to the city where you originated travel with no deviations. For full terms and conditions about AA.com promotion codes, visit www.aa.com/promotioncode. Offer valid only for recipients of this email.
Dec 30, 2010, 10:35 pm
#186
FlyerTalk Evangelist
Original Poster
Join Date: Mar 1999
Posts: 12,097
FORT WORTH, Texas, Dec. 29, 2010 /PRNewswire/ -- American Airlines today thanked customers for their continued loyalty in the wake of a commercial dispute with two online travel agencies, Expedia and Orbitz, that is preventing American Airlines fares from being featured on those sites.
Within a few hours of AA’s statement, BTC poured a healthy dose of cynicism over the airline’s boasts, claiming that customers that had used Orbitz and Expedia for previous fares were emailed with special discounted tickets.
Orbitz customers were offered a 20% discount, Expedia’s got 15%.
The BTC says:
“In such a price-sensitive environment for consumers, discounts of this magnitude no doubt increased AA’s bookings likely masking the true negative impact of its actions and business predicament.
“Indeed, these discounts represent the price AA now has to pay to maintain market share.
Orbitz customers were offered a 20% discount, Expedia’s got 15%.
The BTC says:
“In such a price-sensitive environment for consumers, discounts of this magnitude no doubt increased AA’s bookings likely masking the true negative impact of its actions and business predicament.
“Indeed, these discounts represent the price AA now has to pay to maintain market share.
Dec 31, 2010, 1:43 am
#187
Join Date: Jun 2008
Location: London
Programs: AAdvantage, and BAEC in name only
Posts: 803
The expedia.co.uk site appears to be functioning the same as the US site...
The AA flights are listed at the far right of the matrix. You must click on the "Show more airlines" at the bottom of the matrix. AA appears all the way at the end, without the price. The user has to click on the "see flights" link to get more information.
The AA flights are listed at the far right of the matrix. You must click on the "Show more airlines" at the bottom of the matrix. AA appears all the way at the end, without the price. The user has to click on the "see flights" link to get more information.
Dec 31, 2010, 7:18 am
#188
Join Date: Nov 2009
Posts: 107
Look, I understand what y'all are saying, I dont really use expedia/orbitz as much as itasoftware, but was making argument for the general market. Myself will not move the market, so let's take out of equation what I DO.
Believe it or not, bwi-las is $30-$50 or more. less than 3 wks, it's as much as $100. If your flying 10-20 times, it adds up. bwi-lax is like you said, $20-$30. Hey, money is money.
I've been recently screwed over by AA (or expedia or both) so really pissed off at this crappy airline. I need the points (not EQM this time), and spat recently booked my flight the ORD-NRT leg on JAL, even though it's codeshare with AA. I believe this is because of the recent spat., since my accounting booked me using expedia (like I said, general market).
Believe it or not, bwi-las is $30-$50 or more. less than 3 wks, it's as much as $100. If your flying 10-20 times, it adds up. bwi-lax is like you said, $20-$30. Hey, money is money.
I've been recently screwed over by AA (or expedia or both) so really pissed off at this crappy airline. I need the points (not EQM this time), and spat recently booked my flight the ORD-NRT leg on JAL, even though it's codeshare with AA. I believe this is because of the recent spat., since my accounting booked me using expedia (like I said, general market).
Dec 31, 2010, 8:56 am
#189
Join Date: Feb 2000
Location: NYC&RIC-AA LT PLT w/3.9mm
Programs: Ex-BA Silver; Ex-UA Premier
Posts: 1,135
....I dont really use expedia/orbitz as much as itasoftware, but was making argument for the general market. Myself will not move the market, so let's take out of equation what I DO.
I've been recently screwed over by AA (or expedia or both) so really pissed off at this crappy airline. I need the points (not EQM this time)....
I've been recently screwed over by AA (or expedia or both) so really pissed off at this crappy airline. I need the points (not EQM this time)....
■ Why would you want or need points [whose only value is to gain or maintain status] on AA, an airline you describe as "crappy"; and,
■ why would you make so many posts on behalf of Expedia,
when either one or both "screwed [you] over"?
Your inconsistencies are glaring!
Jan 1, 2011, 9:16 am
#190
FlyerTalk Evangelist
Original Poster
Join Date: Mar 1999
Posts: 12,097
Expedia suspends American Airlines flights
The spat intensifies...
Source: http://www.tnooz.com/2011/01/01/news...rlines-flights
(more on the article linked above)
Source: http://www.tnooz.com/2011/01/01/news...rlines-flights
Push came to shove and Expedia says it suspended American Airlines flights on Expedia.com today [1 January] after the two sides failed to reach a new agreement.
The prior contract expired Dec. 31.
The American Airlines blackout impacts all Expedia Inc. leisure websites globally, including all of the Expedia-branded sites and Hotwire, but does not impact Expedia Inc.’s corporate travel agency, Egencia, which still features American Airlines flights for business travelers.
Expedia pinned the failed talks on American Airlines’ direct-connect strategy.
Expedia stated: “We have been unable to reach an agreement with American Airlines due to American Airlines’ new commercial strategy that we believe is anti-consumer and anti-choice. American Airlines is attempting to introduce a new direct connect model that will result in higher costs and reduced transparency for consumers, making it difficult to compare American Airlines’ ticket prices and options with offerings by other airlines. American Airlines’ direct connect model is of questionable, if any, benefit to travelers, would be costly to build and maintain and would compromise travel agents’ ability to provide travelers with the best selection.”
The prior contract expired Dec. 31.
The American Airlines blackout impacts all Expedia Inc. leisure websites globally, including all of the Expedia-branded sites and Hotwire, but does not impact Expedia Inc.’s corporate travel agency, Egencia, which still features American Airlines flights for business travelers.
Expedia pinned the failed talks on American Airlines’ direct-connect strategy.
Expedia stated: “We have been unable to reach an agreement with American Airlines due to American Airlines’ new commercial strategy that we believe is anti-consumer and anti-choice. American Airlines is attempting to introduce a new direct connect model that will result in higher costs and reduced transparency for consumers, making it difficult to compare American Airlines’ ticket prices and options with offerings by other airlines. American Airlines’ direct connect model is of questionable, if any, benefit to travelers, would be costly to build and maintain and would compromise travel agents’ ability to provide travelers with the best selection.”
Jan 1, 2011, 9:18 am
#191
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
Confirmed: AA now suspended from Expedia. Sighs
Jan 1, 2011, 11:02 am
#193
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Chicago
Programs: AA EXP
Posts: 11,956
Jan 1, 2011, 5:03 pm
#194
Join Date: Aug 2010
Programs: AA,CX, BA, Priority Club, SPG, Hilton
Posts: 1,397
I don't think that will be doing any good for expedia or orbiz either. Simply use i.e. travelocity to getting a better picture when compare price. Price Match anyway.
Jan 1, 2011, 6:04 pm
#195
Suspended
Join Date: Dec 2005
Posts: 9,916
Probably less damage for Orbitz or Expedia if you think that a good chunk of the people who use those agencies to purchase are looking for best price, schedule or a package and are not carrier loyal. AA is losing that business at least via Orbitz and Expedia. I guess they will try to make it up via other channels.