Complimentary Upgrades on American (AA)
Sep 24, 2021, 6:43 pm
#286
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Yes Casper blanket and pillow. I did have that one broken piece, left side below the foot rest
Last edited by CDKing; Sep 24, 2021 at 6:56 pm
Sep 24, 2021, 8:42 pm
#287
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
I recently had the same experience on LAX-MIA. My “Flagship” experience included a 2 hour crew related delay, broken WiFi, no Casper bedding and a hot meal (with a stale roll) served on an ice cold tray 20 minutes after takeoff. Glad it only cost me 25K Alaska miles and not $1000+ cash.
James
Sep 25, 2021, 10:16 pm
#288
Join Date: Nov 2016
Programs: Nectar Card
Posts: 1,095
Ah, was there a switchover date for when this started being automated? It's nice that it finally is.
Sep 25, 2021, 11:31 pm
#289
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
James
Sep 26, 2021, 12:42 am
#290
Join Date: Dec 2016
Location: LAX
Programs: MVP100K, A-list, Marriott/IHG Plat, CHP525 Ticket Plat, CHP Solo Carpool 100K, Costco EXP, Tinder 1K
Posts: 820
9/25/2021
AA2431 LAX-ORD B738 NOT UPGRADED. I was #5 of 10, no one cleared. But hey, at least I got Euro Biz in bulkhead row
AA2431 LAX-ORD B738 NOT UPGRADED. I was #5 of 10, no one cleared. But hey, at least I got Euro Biz in bulkhead row
Sep 26, 2021, 10:31 am
#291
Join Date: Jan 2020
Location: Eastern Shore of Lake Michigan; Formerly SEA
Programs: AS MVPG | oneworld Sapphire
Posts: 582
28 AUG 2021 | AA 3083 (AS Codeshare 4163) | ORD/GRR | CRJ-701ER | Upgraded at ~T-1.5
- Ticket purchased 20 AUG 2021
- This was part of an itin purchased via AS so I was surprised to be upgraded on an AA segment. I'd thought AA upgrades could happen only on flights reserved directly with AA.
- I don't know where I was in an upgrade list; the AS app didn't show it and I didn't check the monitor at the gate.
25 SEP 2021 | AA 6079 (AS Codeshare 6840) | GRR/ORD | Embraer ERJ-145LR
* But I was perfectly happy to stay in my exit row 12A MCE seat for such a short flight: 28 minutes wheels up to wheels down, 12 minutes from wheels down to the gate.
* Completely full flight, but with the oddity that two passengers with the exact same name were both assigned 12C. Someone up front (non-rev? standby pax?) had to give up her seat for one of them.
Sep 26, 2021, 12:40 pm
#292
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,736
The AA return portion of this itin:
25 SEP 2021 | AA 6079 (AS Codeshare 6840) | GRR/ORD | Embraer ERJ-145LR
* But I was perfectly happy to stay in my exit row 12A MCE seat for such a short flight: 28 minutes wheels up to wheels down, 12 minutes from wheels down to the gate.
* Completely full flight, but with the oddity that two passengers with the exact same name were both assigned 12C. Someone up front (non-rev? standby pax?) had to give up her seat for one of them.
25 SEP 2021 | AA 6079 (AS Codeshare 6840) | GRR/ORD | Embraer ERJ-145LR
* But I was perfectly happy to stay in my exit row 12A MCE seat for such a short flight: 28 minutes wheels up to wheels down, 12 minutes from wheels down to the gate.
* Completely full flight, but with the oddity that two passengers with the exact same name were both assigned 12C. Someone up front (non-rev? standby pax?) had to give up her seat for one of them.
Sep 26, 2021, 3:47 pm
#294
Join Date: May 2010
Location: Seattle, WA
Programs: AS MVPG75K, HH Diamond, Hyatt Explorist, AGR S+
Posts: 366
The AA return portion of this itin:
25 SEP 2021 | AA 6079 (AS Codeshare 6840) | GRR/ORD | Embraer ERJ-145LR
* But I was perfectly happy to stay in my exit row 12A MCE seat for such a short flight: 28 minutes wheels up to wheels down, 12 minutes from wheels down to the gate.
* Completely full flight, but with the oddity that two passengers with the exact same name were both assigned 12C. Someone up front (non-rev? standby pax?) had to give up her seat for one of them.
25 SEP 2021 | AA 6079 (AS Codeshare 6840) | GRR/ORD | Embraer ERJ-145LR
* But I was perfectly happy to stay in my exit row 12A MCE seat for such a short flight: 28 minutes wheels up to wheels down, 12 minutes from wheels down to the gate.
* Completely full flight, but with the oddity that two passengers with the exact same name were both assigned 12C. Someone up front (non-rev? standby pax?) had to give up her seat for one of them.
Sep 26, 2021, 4:04 pm
#295
Join Date: Jan 2020
Location: Eastern Shore of Lake Michigan; Formerly SEA
Programs: AS MVPG | oneworld Sapphire
Posts: 582
That makes it even cooler that the AA agent recommended 12A over 5A when I called in for seat selection. The little overhead bins above row 12 were marked "Reserved for MCE seating" or something like that too, so perhaps I got the best equivalent of FC on an E145 after all. In any case, I enjoyed my unobstructed view of Lake Michigan the whole way there.
Sep 26, 2021, 8:26 pm
#296
Join Date: Dec 2016
Location: LAX
Programs: MVP100K, A-list, Marriott/IHG Plat, CHP525 Ticket Plat, CHP Solo Carpool 100K, Costco EXP, Tinder 1K
Posts: 820
9/26/2021
AA1317 ORD-DEN B738. Upgraded at the gate. I was #1 of 1. First class departed full.
AA1283 DEN-LAX A321. I was #1 of 1. First class had 5 seats open when I was in AC. Then when I arrived at the gate, I noticed 5 standby pax got the UG. I asked the GA if first class is available. She said no, first class is technically full. So I talked to another agent. I said I should get the UG since I'm the only pax on the UG list. He asked if I'm non-rev. I said no, I'm a revenue pax, I should get UG ahead of non-rev, right? He said yeah and gave me the UG although it's not the seat I requested which was taken by non-rev. After door is closed, I checked again, 2 more pax got added to UG list, didn't clear. 3 more pax got added to standby list (all cleared into main cabin), all ahead of the initial 5 standby pax who got the UG. Gate agent shenanigans I guess? And no apologies from GA at all.
AA1317 ORD-DEN B738. Upgraded at the gate. I was #1 of 1. First class departed full.
AA1283 DEN-LAX A321. I was #1 of 1. First class had 5 seats open when I was in AC. Then when I arrived at the gate, I noticed 5 standby pax got the UG. I asked the GA if first class is available. She said no, first class is technically full. So I talked to another agent. I said I should get the UG since I'm the only pax on the UG list. He asked if I'm non-rev. I said no, I'm a revenue pax, I should get UG ahead of non-rev, right? He said yeah and gave me the UG although it's not the seat I requested which was taken by non-rev. After door is closed, I checked again, 2 more pax got added to UG list, didn't clear. 3 more pax got added to standby list (all cleared into main cabin), all ahead of the initial 5 standby pax who got the UG. Gate agent shenanigans I guess? And no apologies from GA at all.
Sep 26, 2021, 10:34 pm
#297
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,736
9/26/2021
AA1317 ORD-DEN B738. Upgraded at the gate. I was #1 of 1. First class departed full.
AA1283 DEN-LAX A321. I was #1 of 1. First class had 5 seats open when I was in AC. Then when I arrived at the gate, I noticed 5 standby pax got the UG. I asked the GA if first class is available. She said no, first class is technically full. So I talked to another agent. I said I should get the UG since I'm the only pax on the UG list. He asked if I'm non-rev. I said no, I'm a revenue pax, I should get UG ahead of non-rev, right? He said yeah and gave me the UG although it's not the seat I requested which was taken by non-rev. After door is closed, I checked again, 2 more pax got added to UG list, didn't clear. 3 more pax got added to standby list (all cleared into main cabin), all ahead of the initial 5 standby pax who got the UG. Gate agent shenanigans I guess? And no apologies from GA at all.
AA1317 ORD-DEN B738. Upgraded at the gate. I was #1 of 1. First class departed full.
AA1283 DEN-LAX A321. I was #1 of 1. First class had 5 seats open when I was in AC. Then when I arrived at the gate, I noticed 5 standby pax got the UG. I asked the GA if first class is available. She said no, first class is technically full. So I talked to another agent. I said I should get the UG since I'm the only pax on the UG list. He asked if I'm non-rev. I said no, I'm a revenue pax, I should get UG ahead of non-rev, right? He said yeah and gave me the UG although it's not the seat I requested which was taken by non-rev. After door is closed, I checked again, 2 more pax got added to UG list, didn't clear. 3 more pax got added to standby list (all cleared into main cabin), all ahead of the initial 5 standby pax who got the UG. Gate agent shenanigans I guess? And no apologies from GA at all.
Sep 26, 2021, 11:24 pm
#298
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
What the poster describes is not uncommon with AA and discussed in the AA forum. It is also not unique to AA. I have on several occasions been skipped over on AS as a solo traveler and #1 on the upgrade list with 2 open F seats 10 minutes before departure. I anticipate they went to non-revs. I also watched a non AS Elite pay the upgrade fee taking the last F seat with me #1 on the upgrade list. UA limited gate agents on what they could do for upgrades because there were so many complaints.
James
Sep 26, 2021, 11:50 pm
#299
Join Date: Nov 2016
Location: On a plane or a beach
Programs: Yes
Posts: 3,162
While anyone can pay up to a full F fare prior to boarding, if you ever see a GA selling upgrades to FC prior to processing the FC upgrade list please report it to AS. 🙌🏻
Sep 27, 2021, 6:07 am
#300
Join Date: Aug 2020
Posts: 829