Complimentary Upgrades on American (AA)

Old Apr 2, 21, 2:41 pm
  #1  
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Complimentary Upgrades on American (AA)

With reciprocal upgrades starting up, here's a thread to post your successes (or not) with any upgrades on AA.

Date
Flight Number
Route (Please bold if failure)
Aircraft Type
Companion (If Any)
Time the upgrade cleared or position on waitlist if didn't clear
Any other miscellaneous notes/observations

Last edited by HeyItsMK; Apr 29, 21 at 5:46 pm
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Old Apr 2, 21, 2:42 pm
  #2  
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3 April 2021
AA 2127
LGA-DCA
A319
Solo
Comp upgrade to F offered at checkin

It's a short flight, and am actually contemplating asking to get downgraded back to MCE to have an empty row to myself, but at least I know it works.

Last edited by HeyItsMK; Apr 2, 21 at 2:48 pm
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Old Apr 2, 21, 2:43 pm
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Originally Posted by HeyItsMK View Post
With reciprocal upgrades starting up, here's a thread to post your successes (or not) with any upgrades on AA.

Date
Flight Number
Route (Please bold if failure)
Aircraft Type
Status (MVP, Gold or 75K)
Companion (If Any)
Time the upgrade cleared or position on waitlist if didn't clear
Any other miscellaneous notes/observations
I don't think status is really a factor since only 75Ks are eligible for upgrades on AA.
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Old Apr 2, 21, 2:45 pm
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Originally Posted by PDXPremier View Post
I don't think status is really a factor since only 75Ks are eligible for upgrades on AA.
Good Point Will Edit
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Old Apr 2, 21, 3:13 pm
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maybe it's just me, but I think bold for success would stand out more strongly

Last edited by jrl767; Apr 2, 21 at 3:25 pm
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Old Apr 2, 21, 3:15 pm
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Originally Posted by jrl767 View Post
maybe it's just me, but I think boldfor successwould stand out more strongly
Honestly makes more sense to me too, but just trying to be consistent with the AS Upgrade Thread. Maybe this can be changed starting next year.
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Old Apr 3, 21, 9:43 am
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Hi, I started the original thread aeons ago.

It’s bold for failure because generally speaking not upgrading is the one you’re looking out for. The idea is to get a sense of easy/difficult routes for upgrades.
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Last edited by dayone; Apr 3, 21 at 9:51 am Reason: Bold for emphasis.
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Old Apr 29, 21, 5:52 pm
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29 April 2021
AA 2049
PHX-SJC
A319
Solo
Comp upgrade to F offered at checkin
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Old Apr 29, 21, 7:29 pm
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Originally Posted by HeyItsMK View Post
29 April 2021
AA 2049
PHX-SJC
A319
Solo
Comp upgrade to F offered at checkin
Pretty good for an A319 with only 8 F seats.
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Old Apr 30, 21, 10:53 pm
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F is wide open for tonight. Y is oversold by 1.
LAX-BNA
321-NEO
Yet upgrade was NOT offered at check-in.
I've had an agent even un-check me out and then I checked back in, and still nothing.

Not a single agent (lounge agent, gate agent) is able to help, as well as the AA/AS help line. I am pretty pissed off, because these F seats are going to fly out empty.

And there is not a single person on the upgrade list.
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Old May 1, 21, 1:08 am
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Originally Posted by keitherson View Post
F is wide open for tonight. Y is oversold by 1.
LAX-BNA
321-NEO
Yet upgrade was NOT offered at check-in.
I've had an agent even un-check me out and then I checked back in, and still nothing.

Not a single agent (lounge agent, gate agent) is able to help, as well as the AA/AS help line. I am pretty pissed off, because these F seats are going to fly out empty.

And there is not a single person on the upgrade list.
I wonder if it has to do with the flight length...doesn't AA require some elites to pay with stickers on flights over 500 miles? All the upgrade reports so far have been on flights under 500 miles.
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Old May 1, 21, 1:52 am
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Originally Posted by HeyItsMK View Post
29 April 2021
AA 2049
PHX-SJC
A319
Solo
Comp upgrade to F offered at checkin

Originally Posted by PDXPremier View Post
I wonder if it has to do with the flight length...doesn't AA require some elites to pay with stickers on flights over 500 miles? All the upgrade reports so far have been on flights under 500 miles.

PHX-SJC is not less than 500 miles.

And, yes, AA would require a GLD or PLT elite to use two 500 mile upgrades (also referred to as "stickers") to upgrade the flight, so it's actually not a bad deal for AS elites when the system works.
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Old May 1, 21, 5:14 am
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From the Elite Benefits on AA page from alaskaair.com (emphasis mine):

These complimentary space-available upgrades are for MVP Gold 75K members and 1 companion booked in the same reservation on the day of departure, at or after check-in. Flights must be on American marketed and operated flights.
The LAXBNA flight mentioned above can be sold as an AS codeshare, which makes it an Alaska marketed flight (though I don't know if it's applicable in the OP's situation). The bulk of my AA travel is on connecting codeshares out of ORD which makes me believe that I likely won't ever see that upgrade option at check-in. I suspect my recent gate upgrade in ORD was solely because Y was oversold and they at least had some sort of priority for op ups and being OWE, I got the bump up.
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Old May 1, 21, 5:23 am
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I am aware of what a codeshare is.

And I suspect the 5 different American agents and supervisors know, too.
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Old May 1, 21, 6:01 am
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Originally Posted by keitherson View Post
I am aware of what a codeshare is.

And I suspect the 5 different American agents and supervisors know, too.
I didn't claim otherwise. Simply pointing out a nuance of the benefit that folks may not be aware of. And if indeed your flight was booked as a codeshare, the multiple people at AA were under no obligation to upgrade you, per the published benefit. If your flight was marketed by AA then this is clearly a fail by AA.
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