Alaska iPhone App
#46
Join Date: Sep 2010
Location: EWR/PHL/JFK
Programs: A3*G, AS MVPG, UA, AA
Posts: 613
that said I would not be surprised to see its return post-covid.
#47
Join Date: Dec 2018
Location: Seattle
Programs: Alaska airlines 100k
Posts: 923
#49
Join Date: Sep 2009
Location: Seattle
Programs: AS MM, MVPGold100k, Hilton Diamond, Hertz Presidents Circle
Posts: 1,475
Oddly enough, my older work phone updated to the new home page, but my newer iPhone did not despite restarting. If all else fails I may have to delete the app and reinstall it.
#51
Join Date: May 2012
Location: HNL
Programs: AS MVPG, HA Plat
Posts: 1,268
Change Bad!
(Kidding aside, it's good that they updated the qualification bars, but why on earth did they make the Account page a stand-alone that can only be accessed through the (pointless) home screen, and that requires you to go back through the home screen to get to Trips?)
(Kidding aside, it's good that they updated the qualification bars, but why on earth did they make the Account page a stand-alone that can only be accessed through the (pointless) home screen, and that requires you to go back through the home screen to get to Trips?)
#53
Join Date: Aug 2018
Location: PDX
Programs: AS MVP Gold 100K
Posts: 2,329
The homepage seems worthless. I'm checked in for a flight tomorrow and there is no info about it. That's the first thing I want to see. I don't want to have to select a tab at the bottom. Perhaps something will appear tomorrow, closer to departure?
#54
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,401
(1) still quite inconvenient to see the seat map on a connecting flight … you have to scroll all the way to the bottom of the map for the first segment to find the “next flight” banner link
(2) still can’t see or book GGU fares
(2) still can’t see or book GGU fares
#55
Join Date: Jun 2006
Posts: 66
LOL - the ONLY link to any MP info is via that "good morning" text? Who designs things that unintuitive ??
The VP of Mileage Plan must be pissed their content is now so hidden and hard to even find. I hope they replace the silly "messages" tab with a Mileage Plan tab at the very least.
Usually not this critical of AS - but lack of any clear MP link/tab/button seems like an amateur UI mistake - esp. since the company is so MP focused.
The VP of Mileage Plan must be pissed their content is now so hidden and hard to even find. I hope they replace the silly "messages" tab with a Mileage Plan tab at the very least.
Usually not this critical of AS - but lack of any clear MP link/tab/button seems like an amateur UI mistake - esp. since the company is so MP focused.
#56
Join Date: Jul 2001
Location: NYC
Programs: AA ExecPlat; AF Gold; UA GS; Hyatt L. Globalist; Marriott Plat; Hilton Diamond; National EE
Posts: 6,182
LOL - the ONLY link to any MP info is via that "good morning" text? Who designs things that unintuitive ??
The VP of Mileage Plan must be pissed their content is now so hidden and hard to even find. I hope they replace the silly "messages" tab with a Mileage Plan tab at the very least.
Usually not this critical of AS - but lack of any clear MP link/tab/button seems like an amateur UI mistake - esp. since the company is so MP focused.
The VP of Mileage Plan must be pissed their content is now so hidden and hard to even find. I hope they replace the silly "messages" tab with a Mileage Plan tab at the very least.
Usually not this critical of AS - but lack of any clear MP link/tab/button seems like an amateur UI mistake - esp. since the company is so MP focused.
#57
Join Date: Nov 2011
Posts: 112
The AS app Home looks fresh. But when you realize that AS is still making you open a browser for their Home links or hasn’t began waning use of webviews, the app is still meh.
Their use of webviews is an engineering choice and not by limitation. Their preference.
Also, for all their desire to use webview in booking, why haven’t they added the ability to add gold guest upgrades in their booking filter via “the app”?
Their use of webviews is an engineering choice and not by limitation. Their preference.
Also, for all their desire to use webview in booking, why haven’t they added the ability to add gold guest upgrades in their booking filter via “the app”?
#59
Join Date: Nov 2011
Posts: 112
Yikes. Sounds like a bug.
#60
Join Date: Aug 2018
Location: PDX
Programs: AS MVP Gold 100K
Posts: 2,329
A small gripe, but it seems like they got rid of the link to fill out the Alaska Listens survey that used to appear when you landed. It made it super easy to access it and I used to fill it out during the taxi to the gate. Seems like an odd thing to change.