Dogs in Row 6
#31
Join Date: Jun 2015
Location: Seattle, WA
Programs: Alaska Airlines
Posts: 659
While some people clearly have experiences flying next to agitated or annoying dogs - I personally would pay extra if I could be guaranteed a well-behaved (and well groomed so less shedding!) dog as a seat mate
#32
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Join Date: Oct 2014
Posts: 10,904
That might be your expectation, but in reality, bumping the passenger and their service/support animal could potentially constitute discrimination per the Air Carrier Access Act. Rather than facing a PR firestorm or potential lawsuit, they're more likely to bump/re-accommodate the passenger that isn't comfortable traveling beside the animal. Of course, they'd more than likely do whatever they could to not bump either (swap to empty seats, see if other passengers are willing to switch, etc), but at the end of the day, the ACAA rules are going to win vs someone's personal preferences/expectations. If the animal is causing a direct threat to passenger safety or is causing a significant disruption (lunging, biting, uncontrollable), they may deny travel, but occupying foot space doesn't apply.
#33
Original Poster
Join Date: Oct 2002
Posts: 369
That I can definitely agree with - but, this was definitely NOT a dog as you mention. There were times this dog tried jumping up on the middle seat passenger and probably spent only about ten minutes in a lying-down position on the floor, in 2 1/2 hours. As I said, the owner lucked out with very generous seatmates. I'm just finding it surprising that a dog of that size (or for that matter any animal) has priority over someone who might not be comfortable seated with it. This was a completely full flight and had those seatmates not been so kind, and there might be nobody to switch seats, they can be removed from the flight. This has been an interesting conversation to say the least and I've learned quite a lot.
#34
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,445
Without being the mental health professional treating that passenger, there's no way to know for sure what the basis of their needs might be to bring their animal on board the plane. Certainly it would be nice if everyone who did so (whether or not they truly have a need to) ensured their animals were well behaved, and not impacting other passengers, but it'd be nice if kids didn't scream/cry during flights or kick other passengers' seats, people didn't put their bare feet all over the place, or grab the backs of everyone's seats as they walked down the aisle, too. At the end of the day, I just am sick of the narrative that anyone with anyone traveling with an emotional support animal is just faking it, or that they should have to travel by other means because some find it annoying.
#35
Join Date: Jun 2015
Location: Seattle, WA
Programs: Alaska Airlines
Posts: 659
However, I give people the benefit of the doubt... and its pretty obvious when a dog has been properly trained to be a support animal.
#36
Original Poster
Join Date: Oct 2002
Posts: 369
The ACAA currently applies to both trained service animals as well as emotional support animals, both of which are (currently) allowed by law on planes. While some folks may be finding ways to get their pets onto planes without a true need for an emotional support animal, so long as they meet the legal requirements and airline policies (primarily documentation from a mental health professional, and often sign-off from a vet), they are absolutely permitted on planes unless they are causing a safety issue or major disruption.
Without being the mental health professional treating that passenger, there's no way to know for sure what the basis of their needs might be to bring their animal on board the plane. Certainly it would be nice if everyone who did so (whether or not they truly have a need to) ensured their animals were well behaved, and not impacting other passengers, but it'd be nice if kids didn't scream/cry during flights or kick other passengers' seats, people didn't put their bare feet all over the place, or grab the backs of everyone's seats as they walked down the aisle, too. At the end of the day, I just am sick of the narrative that anyone with anyone traveling with an emotional support animal is just faking it, or that they should have to travel by other means because some find it annoying.
Without being the mental health professional treating that passenger, there's no way to know for sure what the basis of their needs might be to bring their animal on board the plane. Certainly it would be nice if everyone who did so (whether or not they truly have a need to) ensured their animals were well behaved, and not impacting other passengers, but it'd be nice if kids didn't scream/cry during flights or kick other passengers' seats, people didn't put their bare feet all over the place, or grab the backs of everyone's seats as they walked down the aisle, too. At the end of the day, I just am sick of the narrative that anyone with anyone traveling with an emotional support animal is just faking it, or that they should have to travel by other means because some find it annoying.
I was on a flight recently (about two hours' duration) where the door was closed, we were taxiing back, and suddenly someone jumped up, came up front, and HAD TO leave the plane, in a panic attack. Better then than at 30,000 feet. So I understand anxiety with flying. That flight was already late, and took another 45 minutes to process the paperwork to taxi again. But better to figure it out then than up in the air. I try not to think about what could go wrong up there. But I like to fly and do it regularly. Many people might take four flights in their entire lifetime. If they need a comfort animal to do that, I just believe that perhaps the airlines need to be specific about those seats (as row 6 contains) that have the possibility of a scenario as the one I saw. As I said earlier, I was ignorant about what the accessible seating meant - I simply thought they were seats for folks who needed wheelchair assistance or perhaps simply couldn't travel the length of the plane. My mistake. Which is why I'm so very pleased to have these forums to straighten things out for me, as I don't intend to stop flying anytime soon.
#38
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
From DOT: Your animal must behave properly. An animal that engages in disruptive behavior (ex. barking or snarling, running around, and/or jumping onto other passengers, etc. without being provoked) will not be accepted as a service animal.
this dog should not have been allowed on board.
Thanks for the info re:the ACAA. Interesting that they go above and beyond the ADA in this regard.
this dog should not have been allowed on board.
Thanks for the info re:the ACAA. Interesting that they go above and beyond the ADA in this regard.
#39
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
From DOT: Your animal must behave properly. An animal that engages in disruptive behavior (ex. barking or snarling, running around, and/or jumping onto other passengers, etc. without being provoked) will not be accepted as a service animal.
this dog should not have been allowed on board.
Thanks for the info re:the ACAA. Interesting that they go above and beyond the ADA in this regard.
this dog should not have been allowed on board.
Thanks for the info re:the ACAA. Interesting that they go above and beyond the ADA in this regard.
Perhaps a certification of obedience training needs to accompany an ESA. If not already a requirement, traveling with an ESA should be disclosed to the Airline prior to arriving at the airport with the animal. The passengers traveling in the same Row as the ESA should be advised before boarding.
Can you imagine if someone tripped over this dog in the isle and injured themself? Who is negligent?
I grew up with small dogs but was also attacked by a large dog when I was six. I still feel uneasy around large dogs 50 years later, especially if they are skittish. I wouldn't have been comfortable sitting in that row. Funny, though, to be politically correct, the passenger requiring an emotional support animal will be accommodated before someone who has a real heightened anxiety because of it.
James
#40
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
It's interesting to note that the ADA only includes service animals -- I have been to places that are very aggressive about enforcing this and have a poster from the government about ADA regulations up, and specifically say that no emotional support animals are allowed. To me this seems reasonable -- I see service animals all the time and they are always incredibly well behaved when they are "working". Personally, I love dogs and I love being around them, but I have no patience for owners who don't bother to train their pets when they take them out in public.
Last edited by VegasGambler; May 14, 2019 at 3:23 pm
#41
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,321
I've had three flights on which I've been seated next to passenger with a service animal, once in Y (row 6) and twice in F. On all three flights, both the dog and passenger were respectful of my space and well-behaved.
On one of the F flights, the owner got up to use to lav. She pointed the dog to her seat and the dog jumped into it. The dog proceeded to look out the window until the owner returned. I'm not a dog person, but that definitely made me smile.
On one of the F flights, the owner got up to use to lav. She pointed the dog to her seat and the dog jumped into it. The dog proceeded to look out the window until the owner returned. I'm not a dog person, but that definitely made me smile.
#42
Original Poster
Join Date: Oct 2002
Posts: 369
Does an ESA fall within the DOT definition of a "service animal" that you quoted?
Perhaps a certification of obedience training needs to accompany an ESA. If not already a requirement, traveling with an ESA should be disclosed to the Airline prior to arriving at the airport with the animal. The passengers traveling in the same Row as the ESA should be advised before boarding.
Can you imagine if someone tripped over this dog in the isle and injured themself? Who is negligent?
I grew up with small dogs but was also attacked by a large dog when I was six. I still feel uneasy around large dogs 50 years later, especially if they are skittish. I wouldn't have been comfortable sitting in that row. Funny, though, to be politically correct, the passenger requiring an emotional support animal will be accommodated before someone who has a real heightened anxiety because of it.
James
Perhaps a certification of obedience training needs to accompany an ESA. If not already a requirement, traveling with an ESA should be disclosed to the Airline prior to arriving at the airport with the animal. The passengers traveling in the same Row as the ESA should be advised before boarding.
Can you imagine if someone tripped over this dog in the isle and injured themself? Who is negligent?
I grew up with small dogs but was also attacked by a large dog when I was six. I still feel uneasy around large dogs 50 years later, especially if they are skittish. I wouldn't have been comfortable sitting in that row. Funny, though, to be politically correct, the passenger requiring an emotional support animal will be accommodated before someone who has a real heightened anxiety because of it.
James
And having worked for attorneys all my life, I'm also wondering about the risk factor taking a full size dog on a plane when it isn't controlled. The owner was holding onto that leash for dear life often and a strong dog could have simply broken loose. This one looked like it could have a few times. With all the issue about nothing flying around the cabin at take off and landing, keeping people in their seats, everything in its place, I just still am amazed a large animal with nothing but a leash is not a problem for the airline.
Quite an interesting thread, this one.
#43
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Join Date: Dec 2006
Location: Pacific Northwest
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That might be your expectation, but in reality, bumping the passenger and their service/support animal could potentially constitute discrimination per the Air Carrier Access Act. Rather than facing a PR firestorm or potential lawsuit, they're more likely to bump/re-accommodate the passenger that isn't comfortable traveling beside the animal.
If the emotional support or service animal is so large that it doesn't fit into the space of the accompanying traveler, then the airline should be made aware of that ahead of time and sufficient space (two seats? a row?) should be reserved to accommodate the passenger and the animal. It shouldn't be left to the FAs and GAs to throw me off the plane at the last minute because I would like to actually use the seat space I paid for. Re-accommodations on the next flight are really not a good option on many of my trips. I see this similar to POS passengers - they generally know ahead of time that they will need two seats and can book them. As for cost - I am likely paying more every day I eat at a restaurant that is required to to accommodate customers under the ADA, and I am absolutely fine with it. I would be fine with a slightly higher ticket price if it enables everyone to travel (we just need to find a way to weed out the fake support/service animals).
Last edited by notquiteaff; May 14, 2019 at 5:01 pm
#44
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Of course it does. You can't occupy someone else's space -- that is not a reasonable accommodation. If someone needs two seats then they need to pay for two seats. It's no different than a "passenger of size".
#45
Join Date: May 2008
Location: "the world is my country"
Programs: Alaska 100K (aka OWS)
Posts: 811
I was in a similar situation once, up in F, where a large dog stuck out into the aisle and impeded the service cart. I looked up Alaska's policy when I returned home, and found this clearly stated:
"
"
- Trained service animals or emotional support animals travel for free. The size of the animal must not exceed the footprint or personal space of the guest's seat or foot area during the entire flight.
- Service animals or emotional support animals must be under the control of the owner at all times in the airport and onboard the aircraft. Due to safety concerns, emotional support animals must be leashed, or in an approved carrier that fits under the seat.
- Service animals or emotional support animals are expected to be seated on the floor space below a guest's seat or, if no larger than an infant, seated in the guest's lap, if needed to accommodate your disability.
- Service animals and emotional support animals are expected to behave appropriately in the airport and on the aircraft.
- Service animals or emotional support animals must not:
- Occupy a seat or sit on a tray table at any time.
- Obstruct the aisles or areas that must remain clear for emergency evacuation."