Jan 10, 2019, 7:18 pm
Last edit by: pcoll
A slight change to this thread for 2020. Please include whether a menu card was offered along with the other information:
Date:
Route:
Flight Number:
Departure time:
Menu: Yes/No
Meal description (if given) Breakfast, Lunch, Dinner, Snack:
Date:
Route:
Flight Number:
Departure time:
Menu: Yes/No
Meal description (if given) Breakfast, Lunch, Dinner, Snack:
What Will Alaska Airlines Be Serving in First Class on Your Flight? (2019)
Jul 20, 2019, 3:25 am
#511
Join Date: May 2003
Location: SFO, mostly
Posts: 2,204
That said, it makes sense for Alaska to provide a consistent service on red-eye flights and the half sandwich and soup combo is a satisfying light meal. Much better than the hummus and veggies that was served at one point on the red-eye flights...
Last edited by sltlyamusd; Jul 20, 2019 at 7:46 pm
Jul 21, 2019, 2:36 pm
#512
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
One warning: If you are a chocolate lover I'd advise steering clear of the small organic sea salt chocolate bar in the snack basket -- that is unless you just love an overpowering dose of salt. The banana, however, was just fine.
ETA: No PDB apart from the water bottle. Had to ask for that on 475 .
Last edited by Westcoaster; Jul 21, 2019 at 3:02 pm
Jul 21, 2019, 11:17 pm
#513
Join Date: Apr 2018
Programs: Mileage Plan
Posts: 233
Enjoy a 2-4-1 because I've been so lazy. Tried both mid-range meals on two separate trips: AS 753 on 6/16 and AS 199 on 7/8. Both flights had a choice of Peruvian Chicken Breast or Mezzeluna Shiitake Edamame
Date: 6/16
Route: RDU-SEA
Flight Number: AS753
Departure time: 17:25
Menu: Yes/No
Meal description (if given) Breakfast, Lunch, Dinner, Snack
Got the Peruvian Chicken. The meal was so good I wish I had the recipe to make at home. This is honestly one of the best meals I've had on AS.
Date: 7/8
Route: PIT-SEA
Flight Number: AS199
Departure time: 16:15
Menu: Yes/No
Meal description (if given) Breakfast, Lunch, Dinner, Snack
Tried the Shiitake. Very heavy on the greens and honestly the portions looked smaller. It was filling in a healthy kind of way but definitely didn't taste as amazing as the chicken. I felt like the amount of pasta-to-mushroom ratio was off and overpowered by the greens.
Date: 6/16
Route: RDU-SEA
Flight Number: AS753
Departure time: 17:25
Menu: Yes/No
Meal description (if given) Breakfast, Lunch, Dinner, Snack
Got the Peruvian Chicken. The meal was so good I wish I had the recipe to make at home. This is honestly one of the best meals I've had on AS.
Date: 7/8
Route: PIT-SEA
Flight Number: AS199
Departure time: 16:15
Menu: Yes/No
Meal description (if given) Breakfast, Lunch, Dinner, Snack
Tried the Shiitake. Very heavy on the greens and honestly the portions looked smaller. It was filling in a healthy kind of way but definitely didn't taste as amazing as the chicken. I felt like the amount of pasta-to-mushroom ratio was off and overpowered by the greens.
Jul 22, 2019, 6:39 am
#514
Join Date: Oct 1999
Location: Denver, Colorado, USA
Programs: AS MVP 100K, UA PremEx-MM
Posts: 3,335
Thanks for the report - I'm going to stick with the chicken Baltimore-Portland this week!
Jul 22, 2019, 6:16 pm
#515
Join Date: Apr 2013
Location: San Francisco
Programs: Alaska 75K (RIP VX), Hyatt Globalist, BonVoy Plat, National Exec
Posts: 197
AS1391 MSY-SFO on 7/19
For a 4+ hour flight, HALF of a small turkey sandwich and tiny bag of Lay's potato chips (not even a full sandwich offered)
Since I had planned for a full meal (like I had on the flight in), didn't eat beforehand. Politely asked for a cheese plate or any snacks from in back, etc and was denied.
Is this normal on this return route or was my flight not catered properly?
On top of that, NO seat power, no IFE (or tablets offered), no seat recline, etc. I was in 2F on an Airbus, but the whole F cabin's seats had no power/recline/IFE
I paid $649 one-way for this Y class ticket. Had I known there'd be no meal service and a broken F cabin of seats, for less money I would have bought a nonstop F ticket on United for this route and at least gotten a working seat and a meal (or alternatively, treated myself to a lovely meal at Restaurant August, proper wine, and then happily sat in Y in a seat that reclines).
No compensation or explanation offered by AS.
For a 4+ hour flight, HALF of a small turkey sandwich and tiny bag of Lay's potato chips (not even a full sandwich offered)
Since I had planned for a full meal (like I had on the flight in), didn't eat beforehand. Politely asked for a cheese plate or any snacks from in back, etc and was denied.
Is this normal on this return route or was my flight not catered properly?
On top of that, NO seat power, no IFE (or tablets offered), no seat recline, etc. I was in 2F on an Airbus, but the whole F cabin's seats had no power/recline/IFE
I paid $649 one-way for this Y class ticket. Had I known there'd be no meal service and a broken F cabin of seats, for less money I would have bought a nonstop F ticket on United for this route and at least gotten a working seat and a meal (or alternatively, treated myself to a lovely meal at Restaurant August, proper wine, and then happily sat in Y in a seat that reclines).
No compensation or explanation offered by AS.
Jul 22, 2019, 7:52 pm
#516
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,300
AS1391 MSY-SFO on 7/19
For a 4+ hour flight, HALF of a small turkey sandwich and tiny bag of Lay's potato chips (not even a full sandwich offered)
Since I had planned for a full meal (like I had on the flight in), didn't eat beforehand. Politely asked for a cheese plate or any snacks from in back, etc and was denied.
Is this normal on this return route or was my flight not catered properly?
On top of that, NO seat power, no IFE (or tablets offered), no seat recline, etc. I was in 2F on an Airbus, but the whole F cabin's seats had no power/recline/IFE
I paid $649 one-way for this Y class ticket. Had I known there'd be no meal service and a broken F cabin of seats, for less money I would have bought a nonstop F ticket on United for this route and at least gotten a working seat and a meal (or alternatively, treated myself to a lovely meal at Restaurant August, proper wine, and then happily sat in Y in a seat that reclines).
No compensation or explanation offered by AS.
For a 4+ hour flight, HALF of a small turkey sandwich and tiny bag of Lay's potato chips (not even a full sandwich offered)
Since I had planned for a full meal (like I had on the flight in), didn't eat beforehand. Politely asked for a cheese plate or any snacks from in back, etc and was denied.
Is this normal on this return route or was my flight not catered properly?
On top of that, NO seat power, no IFE (or tablets offered), no seat recline, etc. I was in 2F on an Airbus, but the whole F cabin's seats had no power/recline/IFE
I paid $649 one-way for this Y class ticket. Had I known there'd be no meal service and a broken F cabin of seats, for less money I would have bought a nonstop F ticket on United for this route and at least gotten a working seat and a meal (or alternatively, treated myself to a lovely meal at Restaurant August, proper wine, and then happily sat in Y in a seat that reclines).
No compensation or explanation offered by AS.
1. I've taken this flight before and the problem with your meal complaint is the departure time. The flight leaves at 8:30pm and Dinner is only served up until 8:00pm. It's coded as a snack, so if you had looked, you would've known that.
2. You should receive compensation for your other complaints, but they won't issue it proactively. Send a brief note to customer care with your flt #/date/name and receipt or record locator with an explanation of the problems with the seats and the IFE. I wouldn't even mention your food complaint in that communication, as what they provided is what is advertised.
I've also taken the UA nonstop and you do receive a meal on it (due to the UA departure time), but when the seats and IFE are working, the AS flight is a more comfortable ride. The last time I took the AS flight I stopped at Parkway for a po-boy for the flight, which got me lots of jealous looks from my seat mate when comparing sandwiches.
Jul 22, 2019, 11:19 pm
#517
Join Date: Apr 2013
Location: San Francisco
Programs: Alaska 75K (RIP VX), Hyatt Globalist, BonVoy Plat, National Exec
Posts: 197
Thanks for the helpful info! Spot on.
Sent a note regarding the broken seats (which happens occasionally on the odd F seat on the airbus, but this was the whole F cabin and no power up there either)
And well played on the BYOS! @:-)
I thought the dainty half-sandwich was a bit light, considering what they served on the inbound SFO-MSY. Definitely should have checked the meal in advance, but only fly this route once a year for Tales of the Cocktail.
Thanks again.
Sent a note regarding the broken seats (which happens occasionally on the odd F seat on the airbus, but this was the whole F cabin and no power up there either)
And well played on the BYOS! @:-)
I thought the dainty half-sandwich was a bit light, considering what they served on the inbound SFO-MSY. Definitely should have checked the meal in advance, but only fly this route once a year for Tales of the Cocktail.
Thanks again.
Jul 23, 2019, 2:48 pm
#518
Join Date: Oct 1999
Location: Denver, Colorado, USA
Programs: AS MVP 100K, UA PremEx-MM
Posts: 3,335
Not to excuse the deplorable state of some of the ex-Virgin Airbus aircraft, but the seats can be adjusted manually if the power fails. There is an access panel at the rear of the console between each pair of F seats. I'm surprised the crew did not point this out if the whole cabin had inoperable seats.
Jul 23, 2019, 4:03 pm
#519
Join Date: Apr 2017
Location: OC CA
Programs: AA PLAT 2MM
Posts: 37
Jul 23, 2019, 11:20 pm
#520
Join Date: Apr 2013
Location: San Francisco
Programs: Alaska 75K (RIP VX), Hyatt Globalist, BonVoy Plat, National Exec
Posts: 197
Not to excuse the deplorable state of some of the ex-Virgin Airbus aircraft, but the seats can be adjusted manually if the power fails. There is an access panel at the rear of the console between each pair of F seats. I'm surprised the crew did not point this out if the whole cabin had inoperable seats.
Jul 24, 2019, 12:41 am
#521
Join Date: Sep 2001
Location: Seattle, WA
Posts: 5,956
I'm aware of this, and actually tried to use the manual recline function lever under the armrest, but it shot back like a slingshot slamming into full recline (loudly) and would not stay put. It also would not lock in place for any kind of partial recline. After trying this twice without luck, the loud noise got the FA's attention and she came over asked me not to recline manually
Jul 24, 2019, 12:44 am
#522
Join Date: Sep 2001
Location: Seattle, WA
Posts: 5,956
Not to excuse the deplorable state of some of the ex-Virgin Airbus aircraft, but the seats can be adjusted manually if the power fails. There is an access panel at the rear of the console between each pair of F seats. I'm surprised the crew did not point this out if the whole cabin had inoperable seats.
Jul 24, 2019, 11:50 am
#523
Join Date: Oct 1999
Location: Denver, Colorado, USA
Programs: AS MVP 100K, UA PremEx-MM
Posts: 3,335
I guess it's best to just sit quietly bolt upright (arms neatly folded in your lap, preferably) if your seat is inop. on an Airbus. 
Jul 24, 2019, 2:19 pm
#524
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
OR. The crew has no idea there is a lever. Had to point it out to F FA on our last airbus flight. AS migrated crew member who seemed to not know a lot about Airbus. Appreciated my demonstration , then they were able to service passenger in row 1.
Jul 24, 2019, 11:43 pm
#525
Join Date: Sep 2001
Location: Seattle, WA
Posts: 5,956
Ummmm, it's not a recline button. It doesn't recline the seat - it drops it all the way back so you can put it back up. Roll your eyes all you like, everything on the plane isn't for you to touch and move in any way you deem appropriate - some things really are meant to be operated by someone that works there.
Last edited by AS Flyer; Jul 24, 2019 at 11:51 pm