2 flights in a row without Precheck, despite Global Entry # in profile
Jul 11, 2019, 12:52 pm
#61
Join Date: Dec 2005
Location: Kirkland, WA
Programs: AS 75K,UA Gold 1.6MM, Hilton Dia, Marriott LT Plat, Hyatt Glb, Natl Exec, Hertz 5*
Posts: 3,657
I had this issue and traced it back to a reservation I had booked through the app instead of online. As a result, I never book through the app.
Jul 11, 2019, 1:32 pm
#62
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
Checking bags today and asked for boarding passes from agent. Mentioned that pre check was not showing up when i checked in online. She asked for our global entry cards and spent about 10 minutes re entering all our info.
When she went into our accounts, known travelers numbers were missing on their end.
All good in the end. boarding passes now show pre check and hopefully now we are good to do.
When she went into our accounts, known travelers numbers were missing on their end.
All good in the end. boarding passes now show pre check and hopefully now we are good to do.