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Priority Pass and denied entry at the Alaska Lounge b/c of space - 2018 and Earlier

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Old Feb 18, 2017, 12:46 am
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Last edit by: tattikat2
Date, Location, Day of week, Time of Day and method of access for denial.

Please include if you are actually flying Alaska that day, or some other airline, so we can see if the BR is giving preference to AS flyers

3/10/17 SEA D AL 4pm Friday - sign out (was flying Alaska)
3/12/17 SEA N & A AL 6pm Sunday PP denied
2/18/17 PDX AL 6:00am Saturday (flying AS) - PP denied (sign out)
3/21/17 SEA D AL 9am Tuesday - sign out
3/21/17 SEA N AL 9:45am Tuesday - sign out
3/24/17 SEA D AL 1:15pm Friday - sign out (was flying Alaska)
3/25/17 SEA D AL 1:15pm Saturday - sign out
3/25/17 SEA D AL 9:00pm Saturday - sign out
3/26/17 PDX C AL 9:15pm Sunday - Sign out (Was flying AS)
4/2/17 SEA D AL 4:00pm Monday - sign out
4/3/17 SEA D AL 10:30a Monday - sign out - PP requested-denied - was allowed with AL lounge pass - 90% occupied
4/10/17 SEA D 6:45 AM - sign out
4/12/17 SEA D 8:20 PM - sign out
4/14/17 SEA D 10:00 AM - sign out
4/16/17 SEA N 11:00am - sign out, was even upgraded to F on AS and MVP75K, no dice. It was a busy Easter Sunday
4/17/17 PDX 5:35am - no sign, admitted with a smile
4/22/17 PDX 6:35am - no sign, admitted
4/22/17 SEA D 8:15am - no sign, went to Centurion Lounge instead
4/23/17 SEA D and N 4:30pm - sign out. N lounge half empty.
4/26/17 LAX 11:30am - no sign
4/26/17 SEA D no sign, went to The Club
4/27/17 SEA D 10:40 AM - sign out
4/27/17 SEA N 10:50 AM - sign put out just as I entered, admitted with PP as the "last one"
4/27/17 SEA N 4pm - no sign, admitted with PP and a Delta bp
4/30/17 SEA D no sign, admitted
5/1/17 PDX 6:30 am - no sign, admitted, maybe 50% full
5/8/17 SEA D 11:00 am - new sign saying no PP guests, admitted as a PP cardholder.
5/15/17 SEA D 12:30pm sign out no PP
5/18/17 SEA N 7pm Thursday - no sign, admitted (PP, flying AS)
5/18/17 ANC 11:30pm Thursday - no sign, denied, but admitted 45 minutes later (PP, flying AS)
5/19/17 ANC 3pm Friday - no sign, admitted (PP, flying AS)
5/23/17 PDX C 4pm Tue - admitted (PP, flying WN).
5/27/17 PDX 7:50am no sign
6/28/17 LAX 12:30pm/3:30pm- no sign, admitted
9/25/17 PDX 2:00 - sign out, admitted without comment (PP, flying AA)
11/8/17 SEA C 09:00 AM - admitted (PP, flying AS). Only a few seats available, but at least a few seats remained available the whole time I was there
11/16/17 LAX 09:00 AM- sign out, no PP
02/0319 LAX 5pm Sunday-sign out no PP (flying AS)
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Priority Pass and denied entry at the Alaska Lounge b/c of space - 2018 and Earlier

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Old Aug 24, 2017, 2:19 pm
  #1081  
Moderator: Alaska Mileage Plan
 
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Originally Posted by PDXPremier
That's correct...but the closing time question was about Caper's Cafe/Market.
I was just adding reference info.
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Old Aug 24, 2017, 3:53 pm
  #1082  
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Originally Posted by ucdtim17
Yes it is listed differently in different locations; I'll check tonight. Hoping at least one location is open past 9.
Looking forward to hear your report so I can set my expectations accordingly when I arrive there in a few weeks.
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Old Aug 24, 2017, 3:56 pm
  #1083  
 
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Now that cruise season is almost over in SEA, I hope we can expect the Board Room to thin out..
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Old Aug 24, 2017, 4:18 pm
  #1084  
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Originally Posted by shtvy8
Now that cruise season is almost over in SEA, I hope we can expect the Board Room to thin out..
I hope you're right, but they opened a brand new lounge in C and that didn't seem to help so I wouldn't get your hopes up.
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Old Aug 24, 2017, 7:37 pm
  #1085  
 
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Location: Seattle
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I would think the drop off from CSR cards might have an impact. We are getting to the time when those who signed up just for the initial bonus will not re-up when their $450 AF comes due.
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Old Aug 25, 2017, 10:19 am
  #1086  
 
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Both Capers locations open at ~9:30 last night. Picked up a bottle of wine to go; cashier expressed skepticism that this deal would last. Take advantage of it while you can.
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Old Aug 27, 2017, 10:46 am
  #1087  
 
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Thursday Aug 17 at PDX around 9 AM: the no PP sign was out. We didnt go in and try our luck.

Sunday morning today at SEA around 7 AM: sign not out at either D or N club. N club admitted me with family (3 total), but only after walking back into the club and a brief discussion with her colleague to confirm that there was space for PriorityPass. Plenty of seats available at the time, including multiple tables for 3+. She also ensured that I only had two guests. (The PriorityPass app now says explicitly that two guests maximum are allowed; you apparently can't bring in even immediate family if more than two guests.)
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Old Aug 27, 2017, 11:04 am
  #1088  
 
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
PP now allowing 2 guests is a change over previous policy. My understanding is that it was only 1 guest per PP, when Alaska Lounge policy was updated last month.
This is good news.
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Old Aug 27, 2017, 2:06 pm
  #1089  
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Originally Posted by philemer
DOC blog also mentioned the new policy. But agree that it's worthless if they won't let you in in the first place because of capacity controls. We'll see how this plays out.
Visited the new SEA C lounge on 8/21/17, abt 7am, and all 3 of us were warmly welcomed. But, no dry cereal? My wife was disappointed as she doesn't like oatmeal or pancakes. Yorgurt, coffee and a toasted bagel worked for me.
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Old Aug 27, 2017, 8:52 pm
  #1090  
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Originally Posted by philemer
Visited the new SEA C lounge on 8/21/17, abt 7am, and all 3 of us were warmly welcomed. But, no dry cereal? My wife was disappointed as she doesn't like oatmeal or pancakes. Yorgurt, coffee and a toasted bagel worked for me.
I finally made it in this lounge and was underwhelmed by it. Both for food offerings and the layout. I did find the agents there very proactive. And all the SEA lounges have been upgraded to metal cutlery (non branded).
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Old Aug 27, 2017, 9:36 pm
  #1091  
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Originally Posted by philemer
Visited the new SEA C lounge on 8/21/17, abt 7am, and all 3 of us were warmly welcomed. But, no dry cereal? My wife was disappointed as she doesn't like oatmeal or pancakes. Yorgurt, coffee and a toasted bagel worked for me.
Prefers dry cereal over pancakes? Huh? We're talking Holiday Inn Express quality here....they are one of the main reasons I visit the Alaska Lounge in the morning
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Old Aug 30, 2017, 12:35 pm
  #1092  
 
Join Date: Oct 2010
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Saturday Aug 26 at LAX around 11 AM no PP sign out. Was admitted with 1 guest. Lounge was approx 40% full.
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Old Aug 30, 2017, 12:55 pm
  #1093  
 
Join Date: Aug 2017
Location: SF, CA
Programs: AS MVP75K, SPG Platinum
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LAX Term 6
Friday 8/25 @ 11am
Sign was outside entrance but was let in with PP (instead of using MVPG code). Was flying VX
Lounge was 25% full when I arrived
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Old Aug 31, 2017, 7:05 pm
  #1094  
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Join Date: Nov 2010
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5:55p, Thurs., 8/31 - SEA C lounge - Sign was out, but I went up and was admitted with one guest on my PP card when I asked if it was possible to enter. Lounge was about 60 pct full and we had no problems finding seats.

D lounge did not have the no-PP sign out, but was farther from our gate.

Last edited by RaginPlainsman; Aug 31, 2017 at 7:12 pm
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Old Sep 3, 2017, 9:58 am
  #1095  
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Originally Posted by PDXPremier
Prefers dry cereal over pancakes? Huh? We're talking Holiday Inn Express quality here....they are one of the main reasons I visit the Alaska Lounge in the morning
I’m actually with Mrs. philemer on this one. One of my happiest discoveries when I started flying UA was that cereal was available for breakfast both on-board in F and in the United Clubs.

The novelty of the pancake machine wore off after a year or so. Now, it’s objectively meh. You can have your waxy, cardboardy autopancakes. I’ll take cereal any day of the week.
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