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Old Dec 2, 2010, 8:11 pm
  #1  
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Delayed guaranteed airfare credit?

Has anyone else experienced a delay getting this deposited in My Wallet? It has been 4 days now for one of my itineraries. I know it says it can take up to 7 days, but usually it is immediate for me.

I'm wondering if I messed up because this itinerary was booked through spouse's FF account (he had companion ticket to use) and I asked to have credit put in MY "wallet" as I'd have more opportunity to use funds.
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Old Dec 2, 2010, 9:21 pm
  #2  
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Originally Posted by mplflyer
Has anyone else experienced a delay getting this deposited in My Wallet? It has been 4 days now for one of my itineraries. I know it says it can take up to 7 days, but usually it is immediate for me.

I'm wondering if I messed up because this itinerary was booked through spouse's FF account (he had companion ticket to use) and I asked to have credit put in MY "wallet" as I'd have more opportunity to use funds.
I've heard of some delays with occasional deposits. I would not be concerned yet.
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Old Dec 2, 2010, 10:19 pm
  #3  
 
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Mine typically go through instantly, but occasionally it takes a few days. Who knows why?
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Old Dec 7, 2010, 8:09 pm
  #4  
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Still nothing. I wonder if I should call Customer Care or Reservations?
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Old Dec 8, 2010, 11:39 am
  #5  
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Originally Posted by mplflyer
Still nothing. I wonder if I should call Customer Care or Reservations?
At this point, yes, I would probably call Customer Care.
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