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Originally Posted by cavemanzk
(Post 14283392)
For a group of 4 traveling on a 763 should allow you to seat them e.g 20AB/21AB. I would have though many passengers traveling in a groups of 4 would rather this over have two seats in the middle.
Originally Posted by cavemanzk
(Post 14283392)
Tip: Never book an A320 trip with 4 people on the same PNR
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Originally Posted by Top of climb
(Post 14283675)
Thanks Paul, for your speedy response. I can always ring the call centre to fix it, but it's just slightly annoying/inconvenient having to do so when it could be done online. I agree though that on the 763 a party of 4 seated 2/2 behind each other makes more sense than lining them across horizontally.
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Small niggle. On my MyAirNZ home page I can see my future bookings and when I mouse over them it gives flight details. Next month I have 12 sectors RTW and the 10 Star sectors show in the mouse over. When I click on the booking to see the detail it only shows 4 sectors (3 NZ, 1AC connecting to NZ). Would be nice to see the other flights.
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Just to let you know the problem has now been resolved.
If you wanted to book, the special offer ends this Thursday, so get in quick. Thanks for letting us know. Paul |
Originally Posted by wayoutwest
(Post 14260460)
Just looked at the companion fares to LAX and yes use the fares over a week as there is abig difference between some days but can be done as base fare of $1500 pp ew ex CHC.
Silly me thought what can I get from the provinces - well add another $457.50 pp ew and you can fly from the provinces (SI only). Appears to be a major fault when cost of getting to CHC is 1/3 the cost of CHC to LAX - may need looking at. If you wanted to book, the special offer ends this Thursday, so get in quick. Thanks for letting us know. Paul |
Originally Posted by WLGNZ
(Post 14288753)
Small niggle. On my MyAirNZ home page I can see my future bookings and when I mouse over them it gives flight details. Next month I have 12 sectors RTW and the 10 Star sectors show in the mouse over. When I click on the booking to see the detail it only shows 4 sectors (3 NZ, 1AC connecting to NZ). Would be nice to see the other flights.
Paul |
PM on its way. Thanks for being so proactive and interested in our problems.
WLGNZ |
When making a booking, I find you automatically have travel insurance added, but on a fairly sporadic basis. Sometimes it is, sometimes it isn't. This is annoying - it's not consistent. As someone with no use for travel insurance, I would rather it wasn't added automatically (particularly for grabaseat bookings where every second spent faffing around with extraneous checkboxes and such increases the chance you miss out).
So yea, can we have travel insurance go back to the old opt-in method? (Or am I imagining things?) |
Originally Posted by zkcow
(Post 14290072)
When making a booking, I find you automatically have travel insurance added, but on a fairly sporadic basis. Sometimes it is, sometimes it isn't. This is annoying - it's not consistent. As someone with no use for travel insurance, I would rather it wasn't added automatically (particularly for grabaseat bookings where every second spent faffing around with extraneous checkboxes and such increases the chance you miss out).
So yea, can we have travel insurance go back to the old opt-in method? (Or am I imagining things?) |
Originally Posted by zkcow
(Post 14290072)
When making a booking, I find you automatically have travel insurance added, but on a fairly sporadic basis. Sometimes it is, sometimes it isn't. This is annoying - it's not consistent. As someone with no use for travel insurance, I would rather it wasn't added automatically (particularly for grabaseat bookings where every second spent faffing around with extraneous checkboxes and such increases the chance you miss out).
So yea, can we have travel insurance go back to the old opt-in method? (Or am I imagining things?) Are you talking about domestic bookings? I have noticed with mine because the cost suddenly goes up. But I'd certainly prefer to 'opt-in' rather than 'opt-out'. And certainly, guys, if you're working at double speed to get a GAS bargain it would be extremely irritating, not to say dangerously expensive! |
Yep, domestic bookings.
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Originally Posted by zkcow
(Post 14290072)
When making a booking, I find you automatically have travel insurance added, but on a fairly sporadic basis. Sometimes it is, sometimes it isn't. This is annoying - it's not consistent. As someone with no use for travel insurance, I would rather it wasn't added automatically (particularly for grabaseat bookings where every second spent faffing around with extraneous checkboxes and such increases the chance you miss out).
So yea, can we have travel insurance go back to the old opt-in method? (Or am I imagining things?) Seems that this feature has returned, IIRC this happend when the insurance feature became operational then was dropped. I guess a good bit of additional revenue for NZ, and to be fair it is clearly marked at the purchase screen.... My vote. Return it back to "opt in" setting. |
It is clearly marked, but I don't have time for clear makings. I barely have time to make sure all the information is correct :p
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Paul, what does the "Upgrade Product" button do or rather what is it meant to do?
Have pressed the button and always the same result - new screen and says service not available and then try again later or call 0800.... |
Originally Posted by brenrox
(Post 14290077)
I just made a post in the GAS thread about this. Cost me a Fri-Sun $1 GAS for 2 today as I didnt realise it had been tacked on. Something I would expect with JQ, but not NZ.
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