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Old Oct 25, 2023, 11:15 pm
  #1  
JNZ
Original Poster
 
Join Date: Apr 2023
Programs: Air NZ Elite
Posts: 19
Error adding flights to calendar from app

Anyone else having an error pop up for this, or anyone had this previously and fixed it?

Have done anything and everything I can think of in terms of signing out, redownloading, resetting calendar, etc.
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Old Oct 26, 2023, 1:20 pm
  #2  
 
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,120
What sort of phone do you have? iOS or Android?
sbiddle is offline  
Old Oct 26, 2023, 3:42 pm
  #3  
 
Join Date: Jun 2019
Location: Auckland, New Zealand
Programs: NZ Silver
Posts: 37
I am having no issues on iOS.
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Old Oct 29, 2023, 3:33 am
  #4  
 
Join Date: May 2000
Location: New Zealand
Posts: 140
I have a similar problem. New booking, from the app I add the flight to calendar - it says that it has done so but it does not show up in my calendar (any of them).

It's always worked for me in the past (last time probably a month ago), but not now - and I've tried a few times.

I'm on an iPhone, IOS 17.1

Last edited by Conrad; Oct 29, 2023 at 3:42 am
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Old Oct 29, 2023, 4:32 am
  #5  
JNZ
Original Poster
 
Join Date: Apr 2023
Programs: Air NZ Elite
Posts: 19
Originally Posted by Conrad
I have a similar problem. New booking, from the app I add the flight to calendar - it says that it has done so but it does not show up in my calendar (any of them).

It's always worked for me in the past (last time probably a month ago), but not now - and I've tried a few times.

I'm on an iPhone, IOS 17.1
This is exactly how mine started out — then I deleted and reinstalled the app to try and fix this issue, and now get an actual error message when I try add flights to calendar. Also on iOS 17.1
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Old Oct 29, 2023, 5:15 am
  #6  
 
Join Date: Dec 2022
Posts: 390
Originally Posted by Conrad
I have a similar problem. New booking, from the app I add the flight to calendar - it says that it has done so but it does not show up in my calendar (any of them).

It's always worked for me in the past (last time probably a month ago), but not now - and I've tried a few times.

I'm on an iPhone, IOS 17.1
hmm got curious and tested this - same result for me iOS 17.0.3
raznz is online now  
Old Nov 6, 2023, 9:05 pm
  #7  
 
Join Date: Nov 2023
Programs: NZ*G
Posts: 26
I had this issue following an update to the Air NZ app. What fixed it for me was changing the calendar access settings from Full Access/Add Events Only, to None and then Full Access again.
raznz likes this.
NPCtom is online now  
Old Nov 6, 2023, 9:13 pm
  #8  
 
Join Date: Dec 2022
Posts: 390
brilliant, thank you that fixed it for me
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Old Nov 6, 2023, 11:34 pm
  #9  
JNZ
Original Poster
 
Join Date: Apr 2023
Programs: Air NZ Elite
Posts: 19
Air NZ app no longer showing up for me in calendar access settings — so it’s trying to add events without even asking for permission. Have redownloaded again with no change. Hmmm
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Old Nov 6, 2023, 11:41 pm
  #10  
 
Join Date: Dec 2022
Posts: 390
it's on the airnz app permissions
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Old Nov 6, 2023, 11:45 pm
  #11  
JNZ
Original Poster
 
Join Date: Apr 2023
Programs: Air NZ Elite
Posts: 19
Thanks but not showing there for me either (only have the four: Siri & Search, Notifications, Background App Refresh's, and Mobile Data). App clearly not requesting the permission — I think my mistake was the when I was in your position (said flights had been successfully added but they hadn’t been), I deleted and reinstalled. Now it’s stuck in some loop where it thinks it has asked permission but it hasn’t, and I can’t find any way to trigger it to ask (nothing in AirNZ app settings to tweak calendar integration)
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Old Nov 7, 2023, 12:12 am
  #12  
 
Join Date: Nov 2023
Programs: NZ*G
Posts: 26
Originally Posted by JNZ
Thanks but not showing there for me either (only have the four: Siri & Search, Notifications, Background App Refresh's, and Mobile Data). App clearly not requesting the permission — I think my mistake was the when I was in your position (said flights had been successfully added but they hadn’t been), I deleted and reinstalled. Now it’s stuck in some loop where it thinks it has asked permission but it hasn’t, and I can’t find any way to trigger it to ask (nothing in AirNZ app settings to tweak calendar integration)
Just checked my Air NZ app settings and I see the calendar option that was under “Camera” has completely disappeared!
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Old Nov 14, 2023, 4:48 pm
  #13  
JNZ
Original Poster
 
Join Date: Apr 2023
Programs: Air NZ Elite
Posts: 19
FYI this bug was fixed today with the release of app version 4.3.2
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Old Dec 6, 2023, 5:27 pm
  #14  
 
Join Date: Dec 2023
Posts: 1
Where did you change the settings, on the Airnz app or in the phone calendar settings for the phone itself, i can't see where to reset the settings from Full Access etc
tonyt63 is offline  
Old Dec 6, 2023, 5:40 pm
  #15  
 
Join Date: Dec 2022
Posts: 390
Airnz app
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