Status Extensions
#1
Original Poster
Join Date: Oct 2005
Location: wellington
Programs: NZ*E,SQ ,QF IC AMB Plat, hltn gold
Posts: 215
Status Extensions
What is the general opinion regards extending upgrades etc for elites and extending membership as several other airlines have done , its a bit unfair my UG are expring next month and i dont intend to fly right now.
any comments appreciated, i have emailed NZ but it just went into a bucket of a gazillion emails i suspect
I think Mr Foran could engender some real loyalty by extending this to there loyal fliers.
any comments appreciated, i have emailed NZ but it just went into a bucket of a gazillion emails i suspect
I think Mr Foran could engender some real loyalty by extending this to there loyal fliers.
#2
Join Date: Sep 2017
Programs: Air NZ Koru, Air NZ ELT *G, IHG Spire Ambassador, Emirates, Flying Blue, QANTAS Club
Posts: 433
What is the general opinion regards extending upgrades etc for elites and extending membership as several other airlines have done , its a bit unfair my UG are expring next month and i dont intend to fly right now.
any comments appreciated, i have emailed NZ but it just went into a bucket of a gazillion emails i suspect
I think Mr Foran could engender some real loyalty by extending this to there loyal fliers.
any comments appreciated, i have emailed NZ but it just went into a bucket of a gazillion emails i suspect
I think Mr Foran could engender some real loyalty by extending this to there loyal fliers.
#3
Join Date: Dec 2015
Posts: 390
What is the general opinion regards extending upgrades etc for elites and extending membership as several other airlines have done , its a bit unfair my UG are expring next month and i dont intend to fly right now.
any comments appreciated, i have emailed NZ but it just went into a bucket of a gazillion emails i suspect
I think Mr Foran could engender some real loyalty by extending this to there loyal fliers.
any comments appreciated, i have emailed NZ but it just went into a bucket of a gazillion emails i suspect
I think Mr Foran could engender some real loyalty by extending this to there loyal fliers.
#4
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,443
I expect, unconditionally, an extension to my Jade status for another year ![Wink](https://www.flyertalk.com/forum/images/smilies/wink.gif)
In all seriousness, there is a $$ cost and I’m sure the bean counters are working the numbers for cost/benefit of G/GE extensions - although RUs might be a different story.
![Wink](https://www.flyertalk.com/forum/images/smilies/wink.gif)
In all seriousness, there is a $$ cost and I’m sure the bean counters are working the numbers for cost/benefit of G/GE extensions - although RUs might be a different story.
#5
Join Date: Sep 2011
Location: New Zealand
Programs: NZ*S plus various hotel programs
Posts: 945
What could work well is to change from the SP gained in the last 12 months to determine status to say the last 15 months, although I suspect that implementing this will be non-trivial as I expect that all the code is likely to be hard coded with the re-qualification period being 12 months.
#6
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,273
The world as we know it has now fundamentally changed and we're not anywhere near the bottom of the financial collapse yet. Bickering about status is rather pointless when many airlines realistically won't exist in a few months..
#7
Join Date: May 2003
Programs: NZ Elite, AC SE100K, Westjet, Marriott, Nexus, Global Entry
Posts: 6,253
Totally agree except you forget which IBB you are on, FF status and what that brings is the ONLY thing that matters!
#8
Join Date: Jun 2008
Location: Auckland
Programs: NZ Elite Partner/Silver (in own right), PR Classic, QF Bronze, UA Member, VA Red
Posts: 1,563
Absolutely agree - the only fair way to do it is to give all Elites the same extension, not on a case by case basis as nearly everybody will have the same travel downtime irrespective of their anniversary date - I’d earned approx half my required SP before even 2 months were elapsed and if a September trip goes ahead would easily requalify but planned travel that would have got me to another banked year has already been affected. My employer has essentially forbidden any overseas business travel and anybody who returns from personal international travel and has to self isolate for 2 weeks is supposed to use Annual Leave so international travel is realistically out for now. Given Air New Zealand’s noncompetitive business class prices if they annoy loyal elites I’m sure many people will go elsewhere - especially those who lose status and benefits. The current unavailability of R class for months on end even to Australia has made me feel that Elite status has recently been devalued and the increases in APD upgrade costs for Asia and the US has further devalued Elite status. Making it clear that the grass is greener elsewhere is usually not a great strategy and given the number of hotel and other loyalty programs which have already recognised and subsequently extended expiration for their elite customers it is clear that Air NZ either doesn’t have insight into likely Elite behaviour or doesn’t truly value its Elite Customers to the extent they say.
I am hearing rumours my workplace will also require self-isolation after personal travel - but most likely with the option to work from home (which many of can easily do)
#9
Join Date: Jan 2003
Location: Wellington, New Zealand
Programs: NZ*G, QRPC Gold
Posts: 127
So, while not NZ related, we've been offered extensions to our QR Gold/Platinum status.
More over in the QR forum:
https://www.flyertalk.com/forum/qata...extension.html
More over in the QR forum:
https://www.flyertalk.com/forum/qata...extension.html
#12
Join Date: Jan 2016
Posts: 2,745
Particularly if leave already approved before they introduced that policy?
#13
Original Poster
Join Date: Oct 2005
Location: wellington
Programs: NZ*E,SQ ,QF IC AMB Plat, hltn gold
Posts: 215
NZ reply re status
doesnt really cut it and says all i need to know going forward , whilst i havent flown for a bit i have over many years been loyal to a fault hmmmmKia ora Richard
Thank you for your query in regard to your Elite status.
Our Loyalty Team will consider tier status on a case by case basis. They will look at travel booked and the amounts required to retain. You will need to advise us your plans closer to the retain date.
When you do this, can you please supply more details from your Airpoints account for security purposes. Please advise the following:
Kind regards
Sue
Service and Support - Elite
Air New Zealand
Thank you for your query in regard to your Elite status.
Our Loyalty Team will consider tier status on a case by case basis. They will look at travel booked and the amounts required to retain. You will need to advise us your plans closer to the retain date.
When you do this, can you please supply more details from your Airpoints account for security purposes. Please advise the following:
- Full name
- Airpoints number
- Date of birth
- Postal address
- Phone number(s)
Kind regards
Sue
Service and Support - Elite
Air New Zealand
#14
Original Poster
Join Date: Oct 2005
Location: wellington
Programs: NZ*E,SQ ,QF IC AMB Plat, hltn gold
Posts: 215
What is the general opinion regards extending upgrades etc for elites and extending membership as several other airlines have done , its a bit unfair my UG are expring next month and i dont intend to fly right now.
any comments appreciated, i have emailed NZ but it just went into a bucket of a gazillion emails i suspect
I think Mr Foran could engender some real loyalty by extending this to there loyal fliers.
any comments appreciated, i have emailed NZ but it just went into a bucket of a gazillion emails i suspect
I think Mr Foran could engender some real loyalty by extending this to there loyal fliers.
Thank you for your query in regard to your Elite status.
Our Loyalty Team will consider tier status on a case by case basis. They will look at travel booked and the amounts required to retain. You will need to advise us your plans closer to the retain date.
When you do this, can you please supply more details from your Airpoints account for security purposes. Please advise the following:
- Full name
- Airpoints number
- Date of birth
- Postal address
- Phone number(s)
Kind regards
Sue
Service and Support - Elite
Air New Zealand
#15
Join Date: Dec 2015
Posts: 390
Can they do that? If they are telling you not to come into the office surely they still need to pay you? As that is their choice and not yours. And given targeted to particular people isn't customary shutdown forcing people to take annual leave which has particular notice requirements.
Particularly if leave already approved before they introduced that policy?
Particularly if leave already approved before they introduced that policy?
Their reasoning is that if you chose to leave NZ after 9th March 20 for personal travel you knew about potential self-isolation and hence your responsibility and must use Annual or Unpaid Leave unless exceptional circumstance. I’m not making any comment about the rights or wrongs of this just pointing out that for most it makes personal international travel less possible, hence impact on ability to earn SP.