Air NZ 3889-NZ3888 code share Air China CA784-CA783
#1
Original Poster
Join Date: Mar 2012
Programs: Air NZ Silver.Qantas.Emerates
Posts: 54
Air NZ 3889-NZ3888 code share Air China CA784-CA783
Review of the above flight. The Air China Flight is code shared with Air NZ direct to Beijing and vice versa.
You cannot use the Air NZ counter or self check in to check in.
The FAs are in inexperienced and violate aviation rules. An example was not enforcing the seat in front to be upright during meals and drinks service. Placing a notice on the toilet(out of order) and only staff using it by lifting the chrome metal on the door and opening it. (the secret way to open the door from the outside) The FA dragging the trolley with 1 hand down the aisle while bumping the passengers arms and not noticing.The pre flight take off of passengers wanting to swap seats and taking up seats of people who have not boarded. I also noticed on both flights that non Chinese passport holders were seated in the last cabin on the aircraft at the back!
If you are think of using the Air China direct fight to Beijing (code shared with Air NZ) I would only use ifs its super cheap. Be wary and read the airline reviews online. Only 1 in 5 were happy. I new this before boarding but the flight was cheapest at short notice.
You cannot use the Air NZ counter or self check in to check in.
The FAs are in inexperienced and violate aviation rules. An example was not enforcing the seat in front to be upright during meals and drinks service. Placing a notice on the toilet(out of order) and only staff using it by lifting the chrome metal on the door and opening it. (the secret way to open the door from the outside) The FA dragging the trolley with 1 hand down the aisle while bumping the passengers arms and not noticing.The pre flight take off of passengers wanting to swap seats and taking up seats of people who have not boarded. I also noticed on both flights that non Chinese passport holders were seated in the last cabin on the aircraft at the back!
If you are think of using the Air China direct fight to Beijing (code shared with Air NZ) I would only use ifs its super cheap. Be wary and read the airline reviews online. Only 1 in 5 were happy. I new this before boarding but the flight was cheapest at short notice.
#2
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,153
I've flown Air China a few times between HKG and PEK and was pretty happy with the experience.
#3
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,417
Only exception I could think of would be the LH Group, we're the whole group tends to share the home carriers check-in.
#4
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G, MAR Titanium, HLT Diamond
Posts: 3,630
As a regular on the CA's SYD-PVG service, I can say what the OP experienced is pretty much the norm on Chinese carriers. They are still a long way away from being reputable global airlines. With most of their long haul pax being Chinese and they don't seem to care, this is not going to change anytime soon.
That said, I do get to pay usually less than AUD$500 for a return flight which is safe, on time, have the ability to check in 3 pieces of bags as NZ*G, get to use the NZ lounge, and earn APD/SP, I am not sure if I want to complain.
That said, I do get to pay usually less than AUD$500 for a return flight which is safe, on time, have the ability to check in 3 pieces of bags as NZ*G, get to use the NZ lounge, and earn APD/SP, I am not sure if I want to complain.
#5
Join Date: Jun 2011
Programs: NZ *E
Posts: 44
Review of the above flight. The Air China Flight is code shared with Air NZ direct to Beijing and vice versa.
You cannot use the Air NZ counter or self check in to check in.
The FAs are in inexperienced and violate aviation rules. An example was not enforcing the seat in front to be upright during meals and drinks service. Placing a notice on the toilet(out of order) and only staff using it by lifting the chrome metal on the door and opening it. (the secret way to open the door from the outside) The FA dragging the trolley with 1 hand down the aisle while bumping the passengers arms and not noticing.The pre flight take off of passengers wanting to swap seats and taking up seats of people who have not boarded. I also noticed on both flights that non Chinese passport holders were seated in the last cabin on the aircraft at the back!
If you are think of using the Air China direct fight to Beijing (code shared with Air NZ) I would only use ifs its super cheap. Be wary and read the airline reviews online. Only 1 in 5 were happy. I new this before boarding but the flight was cheapest at short notice.
You cannot use the Air NZ counter or self check in to check in.
The FAs are in inexperienced and violate aviation rules. An example was not enforcing the seat in front to be upright during meals and drinks service. Placing a notice on the toilet(out of order) and only staff using it by lifting the chrome metal on the door and opening it. (the secret way to open the door from the outside) The FA dragging the trolley with 1 hand down the aisle while bumping the passengers arms and not noticing.The pre flight take off of passengers wanting to swap seats and taking up seats of people who have not boarded. I also noticed on both flights that non Chinese passport holders were seated in the last cabin on the aircraft at the back!
If you are think of using the Air China direct fight to Beijing (code shared with Air NZ) I would only use ifs its super cheap. Be wary and read the airline reviews online. Only 1 in 5 were happy. I new this before boarding but the flight was cheapest at short notice.
Aviation rules do not dictate you need to have your seat forward during meal service - you just need to ask the FA to ask pax or politely ask yourself.
It seems normal for More chinese to be in the front cabin - could be large group bookings & ability for Air China frequent flyers to get preferred seats in front cabin.
This is not a very good review. I suggest you look at other reviews for format instead of having a whinge.
Last edited by ace86; May 29, 2018 at 6:30 am Reason: change
#7
Join Date: Dec 2015
Posts: 375
Is Air China enforcing cabin baggage limitation?
This item must weigh no more than 5 kg (11 lbs). First and Business Class passengers may bring up to two pieces of carry-on luggage, together weighing no more than 8 kg (17 lbs). Each piece of carry on must be no larger than 55 x 40 x 20 cm (21 x 15 x 7 in).
This item must weigh no more than 5 kg (11 lbs). First and Business Class passengers may bring up to two pieces of carry-on luggage, together weighing no more than 8 kg (17 lbs). Each piece of carry on must be no larger than 55 x 40 x 20 cm (21 x 15 x 7 in).
#8
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G, MAR Titanium, HLT Diamond
Posts: 3,630
Is Air China enforcing cabin baggage limitation?
“This item must weigh no more than 5 kg (11 lbs). First and Business Class passengers may bring up to two pieces of carry-on luggage, together weighing no more than 8 kg (17 lbs). Each piece of carry on must be no larger than 55 x 40 x 20 cm (21 x 15 x 7 in).“
“This item must weigh no more than 5 kg (11 lbs). First and Business Class passengers may bring up to two pieces of carry-on luggage, together weighing no more than 8 kg (17 lbs). Each piece of carry on must be no larger than 55 x 40 x 20 cm (21 x 15 x 7 in).“
https://www.airchina.com.au/AU/GB/in...ry-on-baggage/
Each First Class/Business Class passenger can carry two (2) pieces of carry-on baggage, with each weighing no more than eight (8) kilos (17 lbs.). Each Economy Class passenger can carry up to one piece of carry-on baggage that weighs no more than five (5) kilos (11 lbs.).
CA don't usually check your carry on bags unless it's the airport that checks it. CA uses QF ground handling at SYD and they used to weigh your carry on bag when you check in. You just take some stuff out, have it weighed and put stuff back afterwards. They no longer bother now.
#9
Join Date: Sep 2017
Posts: 191
Review of the above flight. The Air China Flight is code shared with Air NZ direct to Beijing and vice versa.
You cannot use the Air NZ counter or self check in to check in.
The FAs are in inexperienced and violate aviation rules. An example was not enforcing the seat in front to be upright during meals and drinks service. Placing a notice on the toilet(out of order) and only staff using it by lifting the chrome metal on the door and opening it. (the secret way to open the door from the outside) The FA dragging the trolley with 1 hand down the aisle while bumping the passengers arms and not noticing.The pre flight take off of passengers wanting to swap seats and taking up seats of people who have not boarded. I also noticed on both flights that non Chinese passport holders were seated in the last cabin on the aircraft at the back!
If you are think of using the Air China direct fight to Beijing (code shared with Air NZ) I would only use ifs its super cheap. Be wary and read the airline reviews online. Only 1 in 5 were happy. I new this before boarding but the flight was cheapest at short notice.
You cannot use the Air NZ counter or self check in to check in.
The FAs are in inexperienced and violate aviation rules. An example was not enforcing the seat in front to be upright during meals and drinks service. Placing a notice on the toilet(out of order) and only staff using it by lifting the chrome metal on the door and opening it. (the secret way to open the door from the outside) The FA dragging the trolley with 1 hand down the aisle while bumping the passengers arms and not noticing.The pre flight take off of passengers wanting to swap seats and taking up seats of people who have not boarded. I also noticed on both flights that non Chinese passport holders were seated in the last cabin on the aircraft at the back!
If you are think of using the Air China direct fight to Beijing (code shared with Air NZ) I would only use ifs its super cheap. Be wary and read the airline reviews online. Only 1 in 5 were happy. I new this before boarding but the flight was cheapest at short notice.
#11
Join Date: Apr 2010
Location: Christchurch, New Zealand
Programs: AirNZ Koru
Posts: 317
I've booked on this flight return to PEK, i've read that koru members can access the lounge when it's ticketed on their flight number, does anyone know whether it's still possible if it's Air China's flight number? It is still a codeshare, but considerably cheaper than Air NZ
#12
Join Date: Sep 2017
Posts: 191
I've booked on this flight return to PEK, i've read that koru members can access the lounge when it's ticketed on their flight number, does anyone know whether it's still possible if it's Air China's flight number? It is still a codeshare, but considerably cheaper than Air NZ
#13
Join Date: Sep 2017
Posts: 191
Have not flown in J on this route but have done so on a similar route (PEK-SFO on a 77W with the same J class seats as the 789s).
Seat: J seats are 180 deg lie-flat but have an annoying 2-2-2 layout which is very squeezed for a 789. Also, window seats have no direct aisle access. I was in A and had to jump over the passenger seated B to get in/out. Comfort wise, unlike the NZ J seats which flip over to form a truly flat bed, the CA J seats recline to form a bed and you can therefore feel the uneveness of the seat cushioning.
Service: Polite but highly standardised and programmed. As I am so used to the semi-casual style of NZ, the cabin crew on CA came across as a bit impersonal but I really couldn't fault them for that - just different corporate cultures.
Food: Heavily weighted towards the Chinese side. Nothing to write home about. Beverage-wise some mid-tier French wines and your usual spirits and beer options.
Entertainment: The system was a bit clunky but the range of options was great. The other notable downside was they only switched on the system an hour or so into the flight, only to disable it again an hour before landing. Movie got cut-off which was annoying. Not gate-to-gate as it is on NZ.
Overall it was a decent enough flight but you might be disappointed if you are expecting NZ-level J hard and soft products.
Seat: J seats are 180 deg lie-flat but have an annoying 2-2-2 layout which is very squeezed for a 789. Also, window seats have no direct aisle access. I was in A and had to jump over the passenger seated B to get in/out. Comfort wise, unlike the NZ J seats which flip over to form a truly flat bed, the CA J seats recline to form a bed and you can therefore feel the uneveness of the seat cushioning.
Service: Polite but highly standardised and programmed. As I am so used to the semi-casual style of NZ, the cabin crew on CA came across as a bit impersonal but I really couldn't fault them for that - just different corporate cultures.
Food: Heavily weighted towards the Chinese side. Nothing to write home about. Beverage-wise some mid-tier French wines and your usual spirits and beer options.
Entertainment: The system was a bit clunky but the range of options was great. The other notable downside was they only switched on the system an hour or so into the flight, only to disable it again an hour before landing. Movie got cut-off which was annoying. Not gate-to-gate as it is on NZ.
Overall it was a decent enough flight but you might be disappointed if you are expecting NZ-level J hard and soft products.
#14
Join Date: Jun 2008
Programs: TK*G (E+), IHG Plat Ambassador
Posts: 7,884
We flew PEK-AKL last week.
IFE was switched on gate-to-gate.
Food was good, I had Western supper and Chinese lunch.
Soft product was good.
The far was significantly lower than what other airlines are charging, so overall we are very happy campers
IFE was switched on gate-to-gate.
Food was good, I had Western supper and Chinese lunch.
Soft product was good.
The far was significantly lower than what other airlines are charging, so overall we are very happy campers
#15
Join Date: Feb 2011
Programs: NZ*E
Posts: 813
thanks, can I ask were you on J?