AF's strategic goals for La Premiere in light of its recent changes for awards
#76
Join Date: Mar 2011
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Seems like LH and LX have figured it without requiring being top tier + charging more than double the miles + limiting it to 1 seat. Yes, they have 8 seats and not 4 but that doesn’t change the fact that it can be done. It’s not rocket science but requires some thought and caring.
#77
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Join Date: May 1998
Location: Detroit, MI
Posts: 2,581
Indeed, AF adapts its FB program to the changing times. When the rules were loosened, they had plenty of A380 with 9 F seats and demand for paid seats was weak. Now they only have 19 planes with 4 F seats. With covid, the demand for premium seats has surged. The combined result is that AF "needs" to make more paid F seats available. Sure, some routes fly with few F pax. But it is on the routes with high F award demand and high F load that they can upset paid F pax with lack of availability..
#78
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Seems like LH and LX have figured it without requiring being top tier + charging more than double the miles + limiting it to 1 seat. Yes, they have 8 seats and not 4 but that doesn’t change the fact that it can be done. It’s not rocket science but requires some thought and caring. They don’t care. Just looking to make P even more “exclusive” — getting more than 200000 miles for a seat that would have gone empty is a lot of real money left on the table. The marginal cost of an extra passenger on flight that already has P seats sold is low no matter how many steaks and baba au rhum one eats at the lounge. We know it’s not the wines…
Last edited by jamiel; Dec 7, 2022 at 8:22 am Reason: unclarity
#79
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I think you all are giving AF more credit than it is due. Don't forget, this is Air Canada pedigree. Other than LAX and JFK and seasonally SFO, the LP cabin rarely sells today out prior to check-in and the upgrade offers, with the current award policy.
I almost always fly AF LP with the occasional J where there if no P, both paid and award travel and this is my Christmas gift.. $50 discount on Economy only flights.
I almost always fly AF LP with the occasional J where there if no P, both paid and award travel and this is my Christmas gift.. $50 discount on Economy only flights.
#80
#81
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Well, if it makes you feel any better, I have been BA GGL/CCR cardholder when there was one for years, taking plenty of F and J flights, and BA never ever sent me a Christmas, birthday or anything else gift!
#82
Join Date: May 2021
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LP fares from the US have jumped up. LH/LX fares in F from JFK-Europe to most places are still around $7000, BA in F from the US-Europe is around $4500-$5500, but AF have increase to at least $8500. In addition, other places such as SFO/IAD/MIA are all at least $9000 to Europe in LP and these places won't see the new LP cabin until late 2024/early 2025. Looks like they're also trying to restrict those who pay full fare...
#83
Join Date: Jan 2018
Posts: 262
LP fares from the US have jumped up. LH/LX fares in F from JFK-Europe to most places are still around $7000, BA in F from the US-Europe is around $4500-$5500, but AF have increase to at least $8500. In addition, other places such as SFO/IAD/MIA are all at least $9000 to Europe in LP and these places won't see the new LP cabin until late 2024/early 2025. Looks like they're also trying to restrict those who pay full fare...
#84
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Indeed.
Crazy to see that a small airline like Swiss has more First Class seats in the Switzerland-New York market (32 per day) than Air France has in the France-New York market (16 seats). Same on Los Angeles in summer when Swiss has two flights a day (16 vs 8). And Miami in winter on certain days, when Swiss has two flights a day and AF only one with P, Swiss has four times as many seats (16 vs 4). That shows how very small the Premiere operation is as part of the overall Air France.
Crazy to see that a small airline like Swiss has more First Class seats in the Switzerland-New York market (32 per day) than Air France has in the France-New York market (16 seats). Same on Los Angeles in summer when Swiss has two flights a day (16 vs 8). And Miami in winter on certain days, when Swiss has two flights a day and AF only one with P, Swiss has four times as many seats (16 vs 4). That shows how very small the Premiere operation is as part of the overall Air France.
#85
Join Date: Jan 2018
Posts: 262
Indeed.
Crazy to see that a small airline like Swiss has more First Class seats in the Switzerland-New York market (32 per day) than Air France has in the France-New York market (16 seats). Same on Los Angeles in summer when Swiss has two flights a day (16 vs 8). And Miami in winter on certain days, when Swiss has two flights a day and AF only one with P, Swiss has four times as many seats (16 vs 4). That shows how very small the Premiere operation is as part of the overall Air France.
Crazy to see that a small airline like Swiss has more First Class seats in the Switzerland-New York market (32 per day) than Air France has in the France-New York market (16 seats). Same on Los Angeles in summer when Swiss has two flights a day (16 vs 8). And Miami in winter on certain days, when Swiss has two flights a day and AF only one with P, Swiss has four times as many seats (16 vs 4). That shows how very small the Premiere operation is as part of the overall Air France.
I haven't flown every carrier that offers a transatlantic J, but I know people generally complain about the seat, the service and the food being not on par with Asian and Middle Eastern carriers, and I've found AF to be really good in J for a non-Middle Eastern / Asian carrier. Coincidentally, one of the times I was flying to CDG on an award ticket, I was offered a buy-up to LP at the check-in desk for I think ~$1k, and I turned it down thinking that the reviews I had seen of AF J were pretty good, so a buy-up was unnecessary. I think if I was flying BA (this was pre-COVID so it certainly would have been CW), LH or maybe even LX (if a non-throne seat), I probably would have gone for the buy-up given how much more mediocre their J products are
#86
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I agree that the soft product on AF is very good, probably the best for European airlines' long haul J (as long as you don't have a short/medium haul connection with those dreadful "meals")
In short, I don't think that AF P strategy has anything to do with "need" or with the quality of J. It is simply a commercial choice to make the product "rare and expensive" and to effectively largely limit it to very small numbers that they can easily sell for the highest possible price. They precisely don't want to think of P as an upsale from J (though they retain the option to do so by enticing selected J pax to buy up to P but the difference is still relatively steep even when offered and on many flights they don't need to).
LH or BA still have a very different strategy (despite reducing F cabins over time), to have F as a "higher level of comfort" for people who are already planning to buy J anyway, in exactly the same way AF try to encourage Y pax to buy W instead. So the offer is more systematic across routes, seats are enough to have both "straight F" and people who "would typically buy J" on almost every flight, and price differences or upgrade offers are often a lot less steep (and on BA can occasionally be offered for free through specific promotions).
It's just completely different philosophies of what First "is" between AF and BA with LH and LX somehow in between.
Last edited by orbitmic; Dec 17, 2022 at 1:24 am
#87
Join Date: Jan 2018
Posts: 262
You haven't flown a 330 or one of the last remaining 77W with NEV4 (can't remember how many of them are left? I think 8 or 9 by now?) in a while right? I'd choose BA old CW, LX J or even the dreaded LH over them any day.
I agree that the soft product on AF is very good, probably the best for European airlines' long haul J (as long as you don't have a short/medium haul connection with those dreadful "meals")
I agree that the soft product on AF is very good, probably the best for European airlines' long haul J (as long as you don't have a short/medium haul connection with those dreadful "meals")
#88
Join Date: Jan 2018
Posts: 262
In short, I don't think that AF P strategy has anything to do with "need" or with the quality of J. It is simply a commercial choice to make the product "rare and expensive" and to effectively largely limit it to very small numbers that they can easily sell for the highest possible price. They precisely don't want to think of P as an upsale from J (though they retain the option to do so by enticing selected J pax to buy up to P but the difference is still relatively steep even when offered and on many flights they don't need to).
LH or BA still have a very different strategy (despite reducing F cabins over time), to have F as a "higher level of comfort" for people who are already planning to buy J anyway, in exactly the same way AF try to encourage Y pax to buy W instead. So the offer is more systematic across routes, seats are enough to have both "straight F" and people who "would typically buy J" on almost every flight, and price differences or upgrade offers are often a lot less steep (and on BA can occasionally be offered for free through specific promotions).
It's just completely different philosophies of what First "is" between AF and BA with LH and LX somehow in between.
LH or BA still have a very different strategy (despite reducing F cabins over time), to have F as a "higher level of comfort" for people who are already planning to buy J anyway, in exactly the same way AF try to encourage Y pax to buy W instead. So the offer is more systematic across routes, seats are enough to have both "straight F" and people who "would typically buy J" on almost every flight, and price differences or upgrade offers are often a lot less steep (and on BA can occasionally be offered for free through specific promotions).
It's just completely different philosophies of what First "is" between AF and BA with LH and LX somehow in between.
I think we're saying the same thing, LH and BA's strategy of F being as you call it a "higher level of comfort" for people buying J only works because their J product is not that good while AF's J is pretty good, while AF is only trying to offer LP as a rare halo product. I imagine that as BA finishes rolling out CS, we'll see F limited to fewer routes and potentially even a smaller cabin, while for LH's previewed A350 F cabin that will roll out alongside their new J, the bloggers are speculating on the number of seats, with the primary guesses that I've seen being one row of 1-2-1 or maybe 2 rows of 1-1-1, either way a reduction from the current 8-seat cabin. So once the other European carriers' J products are brought up to par (with AF setting that standard), their F products will similarly be dialed back in availability (both routes and cabin size) to something similar to what AF LP is now
#89
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AF doesn't really affect planes by routes beyond the "standard" division between leisure and standard configurations and even that is not set in stone. So no, to my knowledge, transatlantic doesn't really get any special treatment on that (though only flights with the possibility of no P-leisure config are at risk obviously), and in fact, based on the description I got, at least one of the NEV flights on CDG-BOS last week and I believe another on EWR also last week (description less clear).
In any case, AF does not have a specific P strategy for transatlantic vs rest of the world and in fact it does very well with P on a few non-TATL routes from what I understand.
Unfortunately, I don't remember which tail ids are still to be retrofitted (I think the last 12 were all in the GSQ? and GZN? series but I don't know which exactly) but if anyone does know them, it should be easy to check on flightradar24.
In any case, AF does not have a specific P strategy for transatlantic vs rest of the world and in fact it does very well with P on a few non-TATL routes from what I understand.
Unfortunately, I don't remember which tail ids are still to be retrofitted (I think the last 12 were all in the GSQ? and GZN? series but I don't know which exactly) but if anyone does know them, it should be easy to check on flightradar24.
#90
Join Date: Jan 2018
Posts: 262
AF doesn't really affect planes by routes beyond the "standard" division between leisure and standard configurations and even that is not set in stone. So no, to my knowledge, transatlantic doesn't really get any special treatment on that (though only flights with the possibility of no P-leisure config are at risk obviously), and in fact, based on the description I got, at least one of the NEV flights on CDG-BOS last week and I believe another on EWR also last week (description less clear).
In any case, AF does not have a specific P strategy for transatlantic vs rest of the world and in fact it does very well with P on a few non-TATL routes from what I understand.
Unfortunately, I don't remember which tail ids are still to be retrofitted (I think the last 12 were all in the GSQ? and GZN? series but I don't know which exactly) but if anyone does know them, it should be easy to check on flightradar24.
In any case, AF does not have a specific P strategy for transatlantic vs rest of the world and in fact it does very well with P on a few non-TATL routes from what I understand.
Unfortunately, I don't remember which tail ids are still to be retrofitted (I think the last 12 were all in the GSQ? and GZN? series but I don't know which exactly) but if anyone does know them, it should be easy to check on flightradar24.
Re transatlantic P vs RoW, I was using transatlantic just as an example but it's equally applicable if you look at the other routes that all the European carriers serve with First (namely, MEX, GRU, JNB, DXB, and SIN / HKG / PVG / PEK / TYO), it's equally applicable. There's of course different dynamics in those markets, particularly to Asia where corporates still do pay for F for top executives, but the relative positioning of J / F of the European carriers is the same