Coder33

Do not neglect the sick leaves (due to New Year's Day fatigue and also the cold weather in Paris which motivates some to stay on the sofa at home), the instructions of the unions etc. .... There is always a good reason for these people not to work

Bullspread

As far as I am concerned, the luggages waiting time at 2E is by far the biggest painful experience.
It has always be very a nightmare, before and during COVID.
The conception of 2E was bad at inception : this terminal gathers 3 big sub-terminals (K, L and M) creating bottlenecks at various level and notably for luggages and especially when these have to be transported from M to K.

That been said ADP is not the single guilty counterpart as even when AF planes are parked at terminal K, waiting times are around 45mn (instead of 1hour on average).
There is clearly a lack of budget allocated to handling compagnies and AF is not keen in paying more to get more staff taking care of this.

If you compare with CX at 2A (previous COVID of course) or SQ at T1, luggages are arriving super quick . SQ has a super efficient bagage delivery service , with 2 belts in operation : 1 for F and J, an other one for Y.

When I have early meetings in Paris in the morning, you must not leave CDG after 6:30am if you do not want to be stuck in the traffic jam.
As a consequence I have to decline flying with AF when I have early arrivals (with checked luggages) followed by meetings in Paris center.

Maybe my case is singular but for sure AF is losing business with me when I flight CX or SQ , which is btw not a punition as the service is excellent and super consistent 😉

Goldorak

Yes, but no one has ever check my BP on arrival in CDG. Even if everything has been checked before departure by the airline, they want to check on arrival and I am totally fine with this. The double check here is because all red country flights arrive in L where they 1st check upon disembarking in L and then in K in the main hall. US is red since Jan 2, so in december, you did not have to go through this double check as US was still orange.

Sincerely, I don't understand this need for double check even for red countries. What's the point to check this twice by airport-mandated staff within 10 min time ? This is just bureaucracy with too much fat.

Goldorak

Possible for sure, but sincerely, do you see a noticeable difference between pre-covid and now for ADP performance ? I don't. It's still bad.

bostontraveler

I had the unfortunate experience of flying AA to 2A twice in the past few months and both times it was overcrowded in the baggage area and it took forever to get bags delivered (>45 minutes)— causing crowding.

The only thing that was fast was immigration because I was first off. But had I been in the back it would have been backed up as well.

I do think the PAF and customs are contributing to these problems. Slow passenger processing as there are too few posts open…causing crowding yet again… customs officers at the gate that are stopping more and more people.. and I wouldn’t be surprised if the slow baggage delivery is also due to checks behind the scenes.

What is conspicuously missing is any assistance from AF or ADP. They focus on departures and even there don’t do a great job.

Would love to hear an insider perspective because something is going on…

stimpy

This thread makes me so happy that I live closer to LYS and usually start and end my trips there. It is quite rare to see a baggage delay at LYS.

drjeffrock

Interesting. My experience has been pretty good with checked bags recently. (Maybe 12 flights arriving at CDG in the past couple years...)

I will always be scarred for life by my experiences in the 80s where I would arrive on an international flight, and the baggage handlers would be on strike, resulting in you waiting 3+ hours for your checked bags.

offvoice

I guess it all depends and perhaps you were lucky (or I was not). Each time I had checked bags in the past couple of months (2F, not even 2E), minimum waiting time was above 30 min. My last MRS-CDG mid December, it took longer for the bags to be delivered than it took us to come from MRS

pascalgr

My last points related to a parking booking at CDG 2EF didn"t post as it usually does immediatly after leaving parking. It is now 2 weeks.. and no points . I write the ADP client service...no answer also. Did any of you get same problem recently ?

JOUY31

CDGVAL today

lynxy

That looks a lot like the queue at Orly 2 (C gates) security when I passed there tonight around 6:30pm. Thankfully the SkyPriority queue only had 10 people in it, but for regular pax the wait was probably around 1 hour...

Goldorak

Whhhaaaaatttt ??? OMG !
But Paris vous aime, or as they now say recently : Paris vous aime serein

San Gottardo

This one isn't due to ADP, but certainly contributes to a miserable CDG experience: Saturday early morning, around 7AM, there were ZERO PAF agents in the immigration booths at 2E departure. The last had left at 6.45AM, next one turned up 7:15AM. I can imagine that some passengers missed their flights.

carnarvon

<Sigh> of despair with my country.

San Gottardo

Yep. And with all the excitement I have about last night's result, I do not see anything that will significantly raise the level and quality of service of the public sector. Slow, inefficient, indifferent, lazy, sloppy, unknowledgeable, complicated, process-oriented instead of solution-oriented... a nightmare.