aircanada.com/aeroplan.com - Experiences/Complaints/Issues
Jan 10, 2016, 10:27 am
#1981
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Jan 10, 2016, 10:54 am
#1982
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Jan 10, 2016, 11:19 am
#1983
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Funny, but no. I was looking at the words you wrote and it reminded me of my personal belief that rouge will become ML with the exception of some premium routes:
"Those links used to......point to the page on the AC website where it talked about classes of service, but now the links just point to the rouge homepage..."
I'd call it "rouge creep". As I've stated repeatedly in other threads, it has nothing to do with the strategy to create rouge, just how AC chose to handle the deployment.
The IT issues are many and never-ending. Yup, "we're working on it"
Jan 10, 2016, 11:40 am
#1984
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You're reading too much in to this. I think it's just a simple IT glitch.
Jan 10, 2016, 12:47 pm
#1985
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Jan 10, 2016, 1:13 pm
#1986
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Here's a new one. Looking at some flights for later this year that involve rouge. When selecting any economy fare, it says "you will be seated in rouge". Selecting business class, it says "You will be seated in Premium rouge". There are links on the words "rouge" and "Premium rouge" respectively. Those links used to (and I think are still supposed to) point to the page on the AC website where it talked about classes of service, but now the links just point to the rouge homepage, i.e. are useless.
Now, you get exactly what you expect, so I'm not sure why they bother.
The difference between Premium rouge and mainline J on SFO-YVR is the colour of the interior, and IFE.
Jan 10, 2016, 2:01 pm
#1987
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I think it's a holdover from when Premium rouge was a blocked middle seat, which is not what people expected when they paid for business class.
Now, you get exactly what you expect, so I'm not sure why they bother.
The difference between Premium rouge and mainline J on SFO-YVR is the colour of the interior, and IFE.
Now, you get exactly what you expect, so I'm not sure why they bother.
The difference between Premium rouge and mainline J on SFO-YVR is the colour of the interior, and IFE.
Jan 12, 2016, 12:18 pm
#1988
Join Date: Apr 2015
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Jan 12, 2016, 12:23 pm
#1989
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Are you serious? That's shocking even by AC/AE standards.
Jan 12, 2016, 12:27 pm
#1990
Join Date: Apr 2015
Location: YVR
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It showed up as a pending transaction immediately afterward and I assumed it would disappear eventually as the ticket was never issued. But today, the transaction was settled and now appears on my Amex account. I'm not even sure who to call as the charge is from AC not AE. I may just take it up with Amex directly.
Jan 12, 2016, 1:02 pm
#1991
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It showed up as a pending transaction immediately afterward and I assumed it would disappear eventually as the ticket was never issued. But today, the transaction was settled and now appears on my Amex account. I'm not even sure who to call as the charge is from AC not AE. I may just take it up with Amex directly.
AIR CANADA 014xxxxxxxxxx
So are you sure you don't have a ticket number?
Jan 12, 2016, 1:09 pm
#1992
Join Date: Apr 2015
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AIR CANADA AIRCANADA.CO WINNIPEG
ROUTING: FROM: TORONTO LESTER B P
TO: VANCOUVER INTERNATCARRIER: AC CLASS: I
TICKET NUMBER: 014xxxxxxxxxx PASSENGER NAME: SMITH/JOHN MR
In this case I don't have any of that.
Jan 12, 2016, 1:26 pm
#1993
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Right, usually for AC charges on AE tickets, I get a memo line similar to purchasing a revenue ticket:
AIR CANADA AIRCANADA.CO WINNIPEG
ROUTING: FROM: TORONTO LESTER B P
TO: VANCOUVER INTERNATCARRIER: AC CLASS: I
TICKET NUMBER: 014xxxxxxxxxx PASSENGER NAME: SMITH/JOHN MR
In this case I don't have any of that.
AIR CANADA AIRCANADA.CO WINNIPEG
ROUTING: FROM: TORONTO LESTER B P
TO: VANCOUVER INTERNATCARRIER: AC CLASS: I
TICKET NUMBER: 014xxxxxxxxxx PASSENGER NAME: SMITH/JOHN MR
In this case I don't have any of that.
Jan 13, 2016, 1:39 pm
#1994
Join Date: Oct 2013
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Jan 13, 2016, 6:19 pm
#1995
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