Jan 28, 2024, 4:06 pm
Last edit by: yyznomad
As of April 10, 2024
Where's My Package?
For those who have come to this thread for information on receiving your 2024 packages in the mail, AC is still sending them out. Yes, consistently inconsistent, and competently incompetent.
There is no change in the design of the luggage tags or membership card. The only new item is a keychain card (see below for a picture).
Stop your whining about having physical cards
Just because YOU have NEVER been asked to furnish a physical card doesn't mean that nobody needs a physical card. Also, just because YOU can't think of a reason, doesn't mean that there is no reason. This has been an ongoing, pedantic, and incessant dialogue in this forum for years. If you've never been asked for your card, you probably haven't flown enough, especially on other *A airlines in other parts of the world. SO STOP IT.
The Great 75K Debacle of 2024 tl;dr (if you're rolling your eyes, relax; this is tongue in cheek)
For those who believe that they received a 75K package in error, here's the tl;dr version (this thread is a painful read, so read the entire thread if you're a masochist like me (yyznomad)):
- Check your online account and the AC App - if it shows you're 75K even though you expected to reflect a lower status level, then 75K is yours for 2024!
- Unofficial reports: AC acknowledging their mistake in sending out 75K packages to those who were 75K in 2023 but didn't requalify for 75K in 2024
- Unofficial reports: AC confirming that they are allowing these mistake 75Ks to keep 75K status for 2024.
- Those who fall in the above cohort have confirmed that their online status shows as 75K and were provided with 75K benefit selections, so although we haven't had any official proof from AC, the reported evidence is mounting...
- Others have reported being lower than 75K in 2023 but still getting a bump to 75K for 2024. There may be other reasons for this that are not necessarily related to the aforementioned "mistake" 75K debacle:
- For example, you may have been near the 75K threshold in at least one of the *QM categories in 2023, and AC gave you a freebie bump up (this would be status quo to prior years, so nothing new)
- There are reports of account glitches where one gets to choose benefits twice and have "doubled up" on benefits, such as eUps. This may or may not be related to the aforementioned mistake 75K debacle.
- Conjecture: Based on the anecdotal evidence so far, it is not beyond the realm of possibility that AC just gave more bump ups to 75K because they couldn't contain or fix the original mistake-75K issue properly.
2024 Keychain Card
2024 Elite Packages Arriving [75K packages may be sent in error]
Dec 27, 2023, 3:04 pm
#16
Join Date: Dec 2015
Location: YHZ
Programs: AC SE100K, AC 1MM, Marriott Gold, Hilton Gold,Hertz something or other, Sandals Sapphire, etc
Posts: 1,163
Anyone know when we can select benefits, access the upgrades?
Received my package two weeks ago. I have early Jan flights I'd like to upgrade and my current eups expire 3 days before my flight.
Received my package two weeks ago. I have early Jan flights I'd like to upgrade and my current eups expire 3 days before my flight.
Dec 27, 2023, 3:22 pm
#17
Join Date: Aug 2018
Location: YYZ & MCO
Programs: AC E75K, MR/SPG Plat Ambassador, UA G
Posts: 105
This also happened to me but the app still says 2023 expiry date. I definitely did not miss any emails, nor did I get my Aeroplan unwrapped email.
Dec 27, 2023, 9:20 pm
#18
Join Date: Jan 2010
Location: YOW & YUL
Programs: AC 75K
Posts: 41
Has anybody heard of Aeroplan mistakenly upgrading a member to a higher tier? I've heard of elite recognition being slow, but not accelerated...
Dec 27, 2023, 10:34 pm
#19
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,207
This year for us, the app shows 12/31/2023 for us, website shows 12/30/2023 (Glad we aren't planning to fly NYE...)
Dec 28, 2023, 8:16 am
#20
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,570
Electronic version in AirCanada App has Dec 31 2023 expiration, but new card and key tag have 12/2024 expiration. Phone rep could not confirm anything. ..What are the Black card promotions referenced by others?
Has anybody heard of Aeroplan mistakenly upgrading a member to a higher tier? I've heard of elite recognition being slow, but not accelerated...
Has anybody heard of Aeroplan mistakenly upgrading a member to a higher tier? I've heard of elite recognition being slow, but not accelerated...
[Targeted promo] Aeroplan Status Extension 2024 or Earn SQX through Co-Branded CC
Dec 28, 2023, 9:17 am
#22
Join Date: Jul 2019
Programs: AC 75k
Posts: 38
Confirmed, an employee of mine went from 75k to 50k but just received the 75k welcome package with the letter from Mark Nasr congratulating him for reaching 75k...
Dec 28, 2023, 10:37 am
#23
Join Date: Jan 2010
Location: YYZ
Programs: AC SE 100K MM; Marriott Lifetime Titanium, Avis Presidents Club
Posts: 1,084
Dec 28, 2023, 10:43 am
#24
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,354
Dec 28, 2023, 10:52 am
#25
Join Date: Jan 2015
Location: YHZ | YYZ | YHM
Programs: AC 50K (*G), Hilton Gold, Bonvoy Gold
Posts: 636
Same deal here. Current 75K, dropping to 50K, but just received the 75K package for 2024. I can just picture that arguments at the checkin desk now when someone who received a 75K package, gets a BP with 50K printed on it. 
Dec 28, 2023, 12:19 pm
#26
Join Date: Jan 2010
Location: YOW & YUL
Programs: AC 75K
Posts: 41
dumpster fire in 2024?? Mark Nasr signed the letters so he can make it right..
Dec 28, 2023, 4:54 pm
#27
Join Date: Nov 2013
Location: Ottawa, Canada
Programs: AC E75K, Bonvoy E Gold
Posts: 20
Aeroplan status glitch?
I am currently E75K expiring on Dec 31, 2023. I did not qualify for any status over the past year. However, I just got a 75K welcome package in the mail with new cards saying expiry December 31, 2024. Anyone else experiencing this? Would Air Canada honour this error?
Dec 28, 2023, 5:47 pm
#28
Join Date: Sep 2013
Location: YYC
Programs: AC SE MM, IHG Diamond, National Exec Elite
Posts: 394
I would suggest you read the thread prior to posting.
Dec 28, 2023, 5:58 pm
#29
Join Date: Nov 2013
Location: Ottawa, Canada
Programs: AC E75K, Bonvoy E Gold
Posts: 20
Dec 29, 2023, 12:53 pm
#30
Join Date: Jan 2020
Programs: Aeroplan 75K, Bonvoy Titanium
Posts: 17
I am a current 75k member. I just go a 75k package today and only qualified for 50k in 2024 as of now. Date on the card is Dec. 2024, digital card is 2023.
I watch the promo emails and like to think I know my way around the program.
I selected lower re-qualification, and hit the 45 sectors to get 50k for 2023. I have an infinite level aeroplan CC too. Not sure if i'm missing something or this is a massive error.
I'm assuming there are a lot of 75k people who qualified through the 2 for 1 sectors during covid like I did. I hate to slide down to 50k, but at least it's still star alliance gold?
I watch the promo emails and like to think I know my way around the program.
I selected lower re-qualification, and hit the 45 sectors to get 50k for 2023. I have an infinite level aeroplan CC too. Not sure if i'm missing something or this is a massive error.
I'm assuming there are a lot of 75k people who qualified through the 2 for 1 sectors during covid like I did. I hate to slide down to 50k, but at least it's still star alliance gold?