flyingcrooked

When I first read the post, I misread it too. OP is flying CPH-YYZ, but asking about the delay reason for the YYZ-CPH flight. What’s at issue isn’t whether eu261 applies to the OP’s flight, but whether the delay reason for the inbound exculpates AC from compensating them if/when the flight ex-CPH, on that plane, is also delayed.

At least that’s how I interpret the post

iamaho

Yes. Sorry about the confusing post. You interpreted it correctly.

what complicates the matter even more is that my initial itinerary was Stockholm - Amsterdam - Toronto. But the Stockholm-Amsterdam flight went mechanical and was cancelled and offloaded after sitting on the plane for 1,5 hours.

Then immediately rebooked from Stockholm - Copenhagen - Toronto. And the CPH-YYZ is further delayed by more than 4 hours due to delayed incoming (which according to the pilot was also mechanical on the AC end)

Who is at fault for this? SK for the ARN-AMS cancellation which led to the rebooking (but still have gotten me to YYZ at original time) or is it AC which had a late incoming to CPH which caused a 4 hour delay in arriving in YYZ?

Stranger

Should be SK. Plus, it might be easier to get compensation from them than from AC.

I recently had a flight from France to YYC via FRA, first leg on LH got delayed. AC sent me back to LH. Which immediately offered me comensation. Funny thing, they offered me based upon APPR, not EU261, which is a bit lss. Not enough less to argue, I just took it.

nacho

I think it's from the operating carrier that actually had the delay, in this case AC.

SK is hit and miss. If it's their own flight and the delay is straightforward without that much extra receipts for hotels/food, it goes fast but if it's a bit more complicated or you have large expense to claim, it's another story. Their outsourced customer service handling this is pathetic.

entropy

We had a fun one yesterday. ROgue YYZ-YQB on 1952... the scheduled fin (319) was doing YYZ-YQB-YYZ-YQB.. I think i went MX and they subbed the earlier flight with a Roguish 320 , which i suppose had something better to do than continue operating our flight at 1430,.. they swapped with a 319 coming from YMM around 1800, and posted a departure time of 1710 then 1740 and around 5pm they pushed to 830 (apparently getting the pilots from elsewhere). once on board we had a further delay due to "missing paperwork" (15-20 mins, was 45, and then they lost the ground crew and had to find another... ) like who is running ops for this dumpster fire of an airline? I get it that things happen but it was really one thing after anothe.r... we clapped when we finally pushed.

We paid quite a bit more for the mid-day departure(2 little kids) and ended up arriving 7h late almost 11pm... I guess AC should be paying up to the tune of $700 /pp...

tracon

AC79 late leaving DXB.
Diverting to YYZ. Presumably for a fresh crew.

https://www.flightaware.com/live/flight/ACA79

YLWflyer

I am currently on this flight, nothing like sitting at the gate for 5 hours and the captain not even letting the crew know what is going on until after the meal service. At that time he explained it was a fuel issue…going to YYZ.
The cabin crew is less then impressed along with most passengers.

muskoka

My brother & his wife on AC 133 YYZ-YYC delayed 2hr 30 min today. Inbound flight from LHR on time to YYZ (77W). Not sure of the reason for the delay.
They will miss their connection to YLW where they are on a week long ski trip. There is only 1 flt to YLW from YYC so they either go
on WJ, later this aft( if availability) or stay overnite in YYC. They still have to drive to Kamloops from YLW so they will no doubt miss a day of skiing and one night accommodation
at Sun Peaks. Needless to say my brother is feeling a little hostile towards AC today.

flyingcrooked

Is that all on one ticket from Heathrow? If so UK261 should kick in at least.

edit: just realized maybe their trip starts in yyz and you just mean the plane they’re due to be on wasn’t late arriving in Toronto…

muskoka

The latter is correct

wjw

I would anticipate if they miss their connection they would reroute through YVR, not have an overnight connection in YYC.

edit: looks like 223/274 still have space.

kalderlake

Can they reroute to YKA via YVR?

pilot007

According to Expert Flyer: "DELAY LOADING/UNLOADING " and "DELAY (REASON EXPLAINED AS SI DATA)", no idea what the latter means.

muskoka

Update- yes they were rerouted thru YVR. Will arrive in YLW at 5:30 pm.