How long for fully refundable fare refund processing?
Jan 18, 2022 | 4:19 pm
#1
Original Poster
Join Date: Feb 2011
Programs: BA blue,, aeroplan 35K
Posts: 1,192
How long for fully refundable fare refund processing?
Tried to find the answer: for cancellation on a fully refundable fare, how long does it take to get the refund back to the credit card used
thanks in advance
thanks in advance
Jan 18, 2022 | 5:11 pm
#2
Join Date: Jan 2020
Programs: Aeroplan
Posts: 189
Jan 19, 2022 | 12:33 pm
#3
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,819
Once the agent agrees, it has typically been almost instant (credit email) from AC. Sometimes the agent has offered to stay on the line to make sure I get it. Credit on my CC has taken up to 48 hrs.
I had a refundable tx with a penalty (P fare) during Covid that required quite the process to get a refund. Hence my language in the previous para. The agent did not do what I requested in this instance and the tapes backed me up. Be sure to note time/date of call and agent’s name.
I had a refundable tx with a penalty (P fare) during Covid that required quite the process to get a refund. Hence my language in the previous para. The agent did not do what I requested in this instance and the tapes backed me up. Be sure to note time/date of call and agent’s name.
Jan 19, 2022 | 12:44 pm
#4
Join Date: Dec 2017
Location: YCD
Programs: AC 75K, Marriott Platinum Elite, HIlton Honors Gold
Posts: 586
I have a flight cancelled from last week - instant refund email/pdf - no credit yet
I have a flight leg that got cancelled last night and made other arrangements home - instant refund email/pdf - obviously no credit yet for that one
...both were Economy Standard
I have a flight leg that got cancelled last night and made other arrangements home - instant refund email/pdf - obviously no credit yet for that one
...both were Economy Standard
Jan 20, 2022 | 7:20 am
#6
Join Date: Aug 2008
Location: トロント
Programs: IHG Platinum
Posts: 4,856
That is unusual. Usually it takes 3 or 4 business days. Also, they credit the taxes back on the day you booked it, so if you booked it August 15th, that is the date of the tax being credited back (so it may not show up when you are just looking on line at charges on your current statement)
Jan 20, 2022 | 7:36 am
#7
Join Date: Feb 2010
Location: YUL
Programs: ✈ AC 1MM / S100K - SPG Lifetime Platinum = BONVoY Lifetime Titanium - Avis Pres Club
Posts: 1,660
All my Latitude full fare revenue tickets that I cancel , show on my credit card as refunded within a maximum of 4 business days, Maximum.
Sep 25, 2022 | 1:39 pm
#8
Join Date: Jul 2008
Location: YOW
Programs: LH Sen, FB Gold
Posts: 212
Latitude fare refunds
Can someone confirm how long it is taking these days for AC to complete the refund process when one cancels a latitude fare booking? Also, I assume that the my cc will automatically be credited?
Thanks!
Thanks!
Sep 26, 2022 | 2:23 pm
#9
Join Date: Jun 2010
Location: YYG
Programs: airlines and hotels and rental cars - oh my!
Posts: 3,516
Cancelled a Comfort booking YYZ-TPA-YYZ yesterday due to the oncoming hurricane, credit showed up on my Amex this afternoon. I would expect no different for a Latitude fare.
May 3, 2023 | 8:11 am
#10
Join Date: Oct 2022
Location: Ottawa, Canada + Edinburgh, Scotland
Programs: AC Super Elite 100k, Star Alliance Gold
Posts: 1,324
Searched the forum in the hope of avoiding a new thread/post, but couldn't find anything recent. Figured this thread made sense.
Does anyone know how long cc refunds are taking these days? Booked $25k of flights last week, now need to cancel about $10k of those and rebook because of new origin/destination. All latitude fares. Wondering how long it will likely take for refunds to be credited to my card as I'd rather not end up with a $35k statement balance due.
Not sure why cancellation refunds take any longer, even one second longer, than it takes for charges to post.
Does anyone know how long cc refunds are taking these days? Booked $25k of flights last week, now need to cancel about $10k of those and rebook because of new origin/destination. All latitude fares. Wondering how long it will likely take for refunds to be credited to my card as I'd rather not end up with a $35k statement balance due.
Not sure why cancellation refunds take any longer, even one second longer, than it takes for charges to post.
May 3, 2023 | 10:50 pm
#11
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, Marriott Plat, Hilton Gold, Accor Gold
Posts: 18,980
Does anyone know how long cc refunds are taking these days? Booked $25k of flights last week, now need to cancel about $10k of those and rebook because of new origin/destination. All latitude fares. Wondering how long it will likely take for refunds to be credited to my card as I'd rather not end up with a $35k statement balance due.
Not sure why cancellation refunds take any longer, even one second longer, than it takes for charges to post.
May 3, 2023 | 11:39 pm
#12
Join Date: Mar 2023
Location: Toronto
Programs: Aeroplan 35K, Radisson Silver, China Eastern Gold, Priority Pass
Posts: 40
May 4, 2023 | 8:16 am
#13
Join Date: Oct 2022
Location: Ottawa, Canada + Edinburgh, Scotland
Programs: AC Super Elite 100k, Star Alliance Gold
Posts: 1,324
thanks. The confirmation email says one should allow a minimum of three weeks. That said, it no longer really matters since although you'd expect if it posted after the statement date but before the balance is due, it would reduce the balance due, according to Amex *it doesn't for credit cards*, only for charge cards. Got two confirmations from different Amex reps on this and my deciphering of the T&C for the Amex reserve suggests the same.
May 8, 2023 | 8:15 am
#14
Join Date: May 2005
Location: YOW
Programs: AC-SE100K MM, AF-Plat, BA-S, HH-D, MB-G LT Sil, IHG-Dia, Nexus, Global Entry
Posts: 3,997
Two recent datapoints of trips booked and cancelled within hours of booking.
1. The original charge and the refund both hit my card the same day - Sat 29th of April. Card is a corporate US Bank (Canada) visa card.
2. On May 2nd I charged a flight to my TD Visa Aeroplan. I cancelled a few hours later and received the refund email before ending the call with AC. But the refund hasn't yet been posted.
I wonder how much of the delay belongs to TD and not to AC.
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13F
1. The original charge and the refund both hit my card the same day - Sat 29th of April. Card is a corporate US Bank (Canada) visa card.
2. On May 2nd I charged a flight to my TD Visa Aeroplan. I cancelled a few hours later and received the refund email before ending the call with AC. But the refund hasn't yet been posted.
I wonder how much of the delay belongs to TD and not to AC.
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13F