AC Website (aircanada.com) Experiences/Complaints/Issues (Nov 2020 onwards)
Nov 9, 2020, 2:13 pm
#17
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,407
I have a spreadsheet, but in 2 minutes of selecting and unselecting rows I couldn't get within $80 of the amount shown.
Maybe I'll try to figure it out later.
Maybe I'll try to figure it out later.
Nov 9, 2020, 2:16 pm
#18
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,817
Nov 10, 2020, 11:55 am
#20
Join Date: Aug 2019
Location: YYZ
Programs: Aeroplan 50K/Star Alliance Gold, Accor Gold, base level Marriott/Hyatt/Hilton
Posts: 658
I got logged out and can't log back in. When I hit log in, the page just won't load. Using macOS Catalina 10.15.7, and everything else works (including other functions on the AC website).
Edit - works on Chrome, not on Safari. Any other Safari users have this issue?
Edit - works on Chrome, not on Safari. Any other Safari users have this issue?
Last edited by yyztozag; Nov 10, 2020 at 12:09 pm
Nov 10, 2020, 12:54 pm
#21
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,407
Nov 10, 2020, 1:16 pm
#22
Original Member
Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL
Posts: 14,329
Thanks cow--do you get 4 pages of transactions then? That is what I get (4 pages) and it takes me back to early March 2020 despite selecting 2 years or 1 year. Hopefully they will get these bugs ironed out.
Air Canada Activity Webpage
Air Canada Activity Webpage
Nov 11, 2020, 6:11 pm
#24
Join Date: Jul 2020
Posts: 366
Had my flight time changed and the following prompt showed up: Please click the “Acknowledge new flight” button and your itinerary will be updated immediately.Or, search for another flight option.
When I click "view other flights", the following prompt pops up and I can't actually browse any flights. I did use a promo code to book my flight but I don't know how that is relevant to me changing my flight for an itinerary change that AC instigated, it is not like I am paying for any fare differences. Any remedies?
When I click "view other flights", the following prompt pops up and I can't actually browse any flights. I did use a promo code to book my flight but I don't know how that is relevant to me changing my flight for an itinerary change that AC instigated, it is not like I am paying for any fare differences. Any remedies?
Nov 11, 2020, 7:00 pm
#26
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Everything looks ok in my account, except for the delay in posting early November flights... which was expected.
Nov 11, 2020, 8:52 pm
#27
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,817
I love it when I get the spinning plane while trying to log in, go do something else while I wait for it to log me in, and by the time I get back to that tab, it has logged me out 
Nov 13, 2020, 12:41 am
#28
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,817
Is it just me or is the website even slower since the Aeroplan switchover? It is painful.
Nov 13, 2020, 6:21 am
#29
Join Date: Oct 2013
Location: YOW
Programs: AC SE, FOTSG Platinum
Posts: 5,748
Nov 13, 2020, 8:18 am
#30
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,355
