My understanding was that any changes would reprice the entire thing under the new program.
Unless you're SE and had an IKK booking, in which case there were VERY limited things most agents would let you do (I got tired of dealing with them so I just cancelled everything). |
Originally Posted by canadiancow
(Post 33348802)
My understanding was that any changes would reprice the entire thing under the new program.
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Originally Posted by mahasamatman
(Post 33349408)
Only voluntary changes. I've been able to make pretty significant changes as the result of cancellations.
But I've also had some pretty nasty pushback on schedule changes, that required a supervisor to approve changing it. And that was on an IKK booking. Hence why I gave up and cancelled everything. |
Originally Posted by canadiancow
(Post 33349417)
Yes, sorry, voluntary changes.
But I've also had some pretty nasty pushback on schedule changes, that required a supervisor to approve changing it. And that was on an IKK booking. Hence why I gave up and cancelled everything. |
Originally Posted by mahasamatman
(Post 33349408)
Only voluntary changes. I've been able to make pretty significant changes as the result of cancellations.
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Originally Posted by mahasamatman
(Post 33349408)
Only voluntary changes. I've been able to make pretty significant changes as the result of cancellations.
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Originally Posted by circky
(Post 33348772)
Are there clear guidelines on what can/cannot be done for a ticket that was booked in the legacy system? My impression was that I could make changes, but it would have to reflect the new policy so if for example if I wanted to change one leg of my flight, I'll be subject to any new rules and it may cost me more/less Aeroplan points than before. When I contacted an agent on switching a flight, they essentially told me the only thing I could do is cancel the ticket after speaking to their ticketing department and rerouting is not possible. Is this accurate?
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Originally Posted by milesforhire
(Post 33351558)
Did any of those significant changes allow pushing the departure date past one year after the ticket issue date?
Originally Posted by circky
(Post 33351728)
Following up on my own post, I called again and this agent was really helpful and was willing to make a voluntary change for me for my return flight without any repricing. So this a data point showing their policy for legacy tickets is very inconsistent, and I think it all depends on the agent you fortunately/unfortunately get on the phone.
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Leaving this Saturday for a reward booked under the old redemption scheme.
https://cimg5.ibsrv.net/gimg/www.fly...64165c894d.jpg |
9.5 hours in Y :eek:
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Originally Posted by terencelai
(Post 33355170)
Leaving this Saturday for a reward booked under the old redemption scheme.
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Due to TK cancelling Sat departures from YYZ an agent allowed me to change the final destination from LWO (Lviw, Ukraine) to WAW without re-price to the new levels. I was very happy as flying to a country where 4% are vaccinated and has a conflict with its neighbour was not appealing! I am very impressed with the accommodations AC has made on various itineraries that have had sched changes.
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Originally Posted by terencelai
(Post 33355170)
Leaving this Saturday for a reward booked under the old redemption scheme.
I know this is FT but wow....you must really love flying, not even a mileage run!! :D How many points was this? And how did you end up in SQ Z, a schedule change and they bought you revenue segments to accommodate? |
Originally Posted by canadiancow
(Post 33355222)
9.5 hours in Y :eek:
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My old RTW below, has had several legs cancelled due to destination not open..
Going: RAK(Origin)-LIS-GVA-IST-FRA-HND-TPE-SIN-DPS(DESTINATION) costing 13935 MPM Return: DPS-TPE(STOPOVER) -YYZ-LIS-RAK costing 13954 MPM Ticket was issued October 11, 2020. Do we have data points on whether: 1) original routing can be rebooked at a later date? / or it has to abide by new rules to get to destination? 2) whether that later date has to be within 30 days? 3) can destination change to same zone? I see from other posts the answers are inconsistent (pending agent), just hoping to get a clearer picture of what I can ask for and what is generally not allowed because this will take some further planning and flight itinerizing on my behalf before I call in. Thank you in advance for any help. |
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