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Master thread COVID-19/Coronavirus; travel waivers, route cancellation, AC impacts

Master thread COVID-19/Coronavirus; travel waivers, route cancellation, AC impacts

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Old May 22, 20, 10:09 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: tcook052
Wiki Link
APRIL 26 2020
Posted by ACYYZ/SD https://www.flyertalk.com/forum/32326752-post3.html

AC Onboard Service and Lounges - Service Offerings and Changes as of April 10 2020

https://www.aircanada.com/ca/en/aco/...g-changes.html


OLDER UPDATES
AC Route Suspensions (updated March 21 2020) - The route suspensions list was updated on April 15. The link remains the same
https://www.aircanada.com/ca/en/aco/...na-travel.html

March 18 2020
News Release- Air Canada Provides Update on Ongoing COVID-19 Response - thanks capedreamer
https://aircanada.mediaroom.com/2020...ID-19-Response

Note the following policy regarding cancelled flights, as of March 19:
For flights cancelled on or after March 19th, you will receive full credit, which you can use towards future travel. This credit is valid for travel within 24 months of your flight cancellation date.​​​​​​

As of March 17 2020
Air Canada - COVID-19 Updates
https://www.aircanada.com/ca/en/aco/.../covid-19.html

AC page for Government-imposed entry requirements - dated as of March 18 2020
https://www.aircanada.com/ca/en/aco/...uirements.html

IATA International Travel Document News
https://www.iatatravelcentre.com/int...1580226297.htm

Government of Canada - Official Global Travel Advisory
https://travel.gc.ca/travelling/advisories

March 14 2020 - Thanks Stranger and LockheedElectra

Useful website from Alberta Government for flights that have confirmed covid19 arriving in Calgary or Edmonton
https://www.alberta.ca/assets/docume...nformation.pdf

A reminder that there are a number of different COVID-19 related threads currently under discussion for different related topics so please direct your post to the most appropriate venue:

Air Canada Clean Care+ program
- discussion of AC's program to clean aircraft and check passenger temperatures

AC Provides Financial Update on Response to COVID-19 (16Mar20); Changes coming?
- discussion of the financial toll of COVID-19 on Air Canada

Tracking AC planes being parked due to COVID-19
- AC aircraft removed from service and temporarily stored

Master thread Air Canada Refunds vs credits; Class action lawsuit filed
- discussion related to future travel credits vs. cash refunds

Air Canada Altitude status extended until end 2021 due to COVID-19 & adds incentives
- discussion on elite status being extended

Please note that posts placed in one thread but more on topic for another may be moved but members will be notified.

tcook052
Air Canada forum moderator
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Old May 22, 20, 3:15 pm
  #1711  
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Anyone hear of any US flight changes? They're still selling starting Monday, but the border closure seems to have been extended.
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Old May 22, 20, 3:26 pm
  #1712  
 
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Originally Posted by canadiancow View Post
Anyone hear of any US flight changes? They're still selling starting Monday, but the border closure seems to have been extended.
Did you read the press release linked by ChrisA330 ? It included the following:

As part of the new schedule, in accordance with provisions for air travel to the U.S. for Canadians, Air Canada will resume service to the U.S. on May 22, with six destinations being served by May 25, including New York-LaGuardia, Washington-Dulles, Los Angeles, San Francisco, Boston and Chicago. This is a reduction from 53 U.S. destinations served last year. There are tentative plans to resume more U.S. service as of June 22, pending regulatory changes and demand.
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Old May 22, 20, 3:58 pm
  #1713  
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Article:

https://viewfromthewing.com/air-cana...change-policy/
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Old May 22, 20, 4:03 pm
  #1714  
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AC all over the blogs today.

A few different topics covered here.





Article

https://thepointsguy.com/news/air-ca...es-us-flights/
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Old May 22, 20, 4:23 pm
  #1715  
 
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Originally Posted by 24left View Post
I think he's being overly generous in calling it the world's second-most generous ticket change policy. There are still no refunds for flights cancelled by AC. It's generous on voluntary changes, but still screwing us on involuntary changes.
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Old May 22, 20, 4:59 pm
  #1716  
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Originally Posted by Adam Smith View Post
I think he's being overly generous in calling it the world's second-most generous ticket change policy. There are still no refunds for flights cancelled by AC. It's generous on voluntary changes, but still screwing us on involuntary changes.
Well ya, which is why I posted this emoji before the article
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Old May 22, 20, 5:18 pm
  #1717  
 
Join Date: Dec 2002
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If rebooking with a travel credit, does that mean credit card travel insurance is no longer valid?
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Old May 22, 20, 5:49 pm
  #1718  
 
Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
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Book with Flexibility

Just got this email:

We have implemented highly flexible and expanded booking options. You can make a one-time change without a fee for all new or existing bookings made through June 30, 2020 for original travel between March 1, 2020 and June 30, 2021. If you booked directly with Air Canada and you need to cancel for any reason, you can convert your ticket to an Air Canada Travel Voucher that has no expiry date or to Aeroplan Miles with an additional 65% bonus miles.


I would love to see the terms and conditions of changing a revenue ticket to AE miles.
And a voucher without expiry dates?
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Old May 22, 20, 6:41 pm
  #1719  
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I don't understand the purpose of the "one-time change".

Why wouldn't I just take the voucher and book a new itinerary, thereby getting another change out of it?
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Old May 22, 20, 9:06 pm
  #1720  
 
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Originally Posted by canadiancow View Post
I don't understand the purpose of the "one-time change".

Why wouldn't I just take the voucher and book a new itinerary, thereby getting another change out of it?
Just thought the same thing https://www.flyertalk.com/forum/32396932-post400.html

Probably going to book a flight I was on the fence about now. Both the forever voucher and the AP miles are acceptable cancellation options for me.

EDIT: Important questions here though. Will these vouchers have the same limitations as gift cards, i.e. either GC + CC, or two GC must cover the entire cost. Some people may end up with several small vouchers.
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Old May 22, 20, 11:48 pm
  #1721  
 
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Originally Posted by nexusCFX View Post
Just thought the same thing https://www.flyertalk.com/forum/32396932-post400.html

Probably going to book a flight I was on the fence about now. Both the forever voucher and the AP miles are acceptable cancellation options for me.

EDIT: Important questions here though. Will these vouchers have the same limitations as gift cards, i.e. either GC + CC, or two GC must cover the entire cost. Some people may end up with several small vouchers.
That's kinda my concern.

No time limit to credits is one thing. But being able to use them without breakage is yet another,
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Old Yesterday, 5:03 am
  #1722  
 
Join Date: Mar 2016
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Originally Posted by tracon View Post
If rebooking with a travel credit, does that mean credit card travel insurance is no longer valid?
This is a great question and one someone will need to research.
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Old Yesterday, 7:46 am
  #1723  
 
Join Date: May 2014
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Originally Posted by canadiancow View Post
Anyone hear of any US flight changes? They're still selling starting Monday, but the border closure seems to have been extended.

just as an aside about the US....my friend just flew to YYZ from Miami via a change in Charlotte on a US airline this past Wednesday.....he said every seat on both aircraft was full, virtually nobody but himself and a couple of others were wearing masks, no social distanceing at either US airport and no obvious testing or extreme cleaning protocols anywhere in the US airports or aircraft. Only when he reached YYZ was there any type of covid protocols being practised.
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Old Yesterday, 8:48 am
  #1724  
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Originally Posted by Genetk44 View Post
just as an aside about the US....my friend just flew to YYZ from Miami via a change in Charlotte on a US airline this past Wednesday.....he said every seat on both aircraft was full, virtually nobody but himself and a couple of others were wearing masks, no social distanceing at either US airport and no obvious testing or extreme cleaning protocols anywhere in the US airports or aircraft. Only when he reached YYZ was there any type of covid protocols being practised.
No Sir, no Covid in the US, haven't you heard? :-)
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Old Yesterday, 9:35 am
  #1725  
 
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It’s going to be great!
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