Same Flight, Same Delay, Different Compensation Amounts
#16
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,354
Fare 1: Carrier AC PKX66SNC SFO to FRA (rules)
Passenger type ADT, round trip fare, booking code P
Covers SFO-YVR (Business), YVR-YYC (Business), YYC-FRA (Business)
CA$456.52
Fare 2: Carrier AC PKX66SNC FRA to SFO (rules)
Passenger type ADT, round trip fare, booking code P
Covers FRA-YUL (Business), YUL-SFO (Business)
CA$456.52
Carrier-imposed surcharge (YQ)
CA$1,695.60
United States Passenger Civil Aviation Security Service Fee (AY)
CA$7.30
US International Departure Tax (US)
CA$49.40
US Passenger Facility Charge (XF)
CA$5.90
United States APHIS Passenger Fee Passengers (XA)
CA$5.20
United States Customs User Fee (YC)
CA$7.70
United States Immigration User Fee (XY)
CA$9.10
Germany Passenger Service Charge International Departure (RA)
CA$48.80
Germany Airport Security Charge (DE)
CA$14.50
Germany Air Transport Tax (OY)
CA$86.40
Subtotal per passenger
CA$2,842.90
Number of passengers
x1
Subtotal For 1 adult
CA$2,842.90
It took me 1 try to find a Canadian fare under 3500, and 3 tries to find one under 2800.
I'm not saying you can easily find under 1000, but under 3500 is easy.
#17
Original Poster
Join Date: May 2014
Location: YYJ/YYT
Programs: AC 75K (*G), NEXUS
Posts: 652
The frustrating thing is that for my colleagues, it seems as if AC compensated them based on the actual delay (as required) whereas my 30% code was phrased to seem like it was a goodwill gesture to an inconvenienced E50K. The email was almost identical to the time I was given a 30% code for not receiving a hotel during mechanical IRROPS.
Last edited by marke190; Jan 21, 2020 at 12:21 am
#18
Original Poster
Join Date: May 2014
Location: YYJ/YYT
Programs: AC 75K (*G), NEXUS
Posts: 652
#19
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,354
It depends on the booking, for me $1000 cash is more valuable since I usually only book solo trips in Y that rarely exceed 2 grand. Hopefully this isn't the case for too much longer
The frustrating thing is that for my colleagues, it seems as if AC compensated them based on the actual delay (as required) whereas my 30% code was phrased to seem like it was a goodwill gesture to an inconvenienced E50K. The email was almost identical to the time I was given a 30% code for not receiving a hotel during mechanical IRROPS.
The frustrating thing is that for my colleagues, it seems as if AC compensated them based on the actual delay (as required) whereas my 30% code was phrased to seem like it was a goodwill gesture to an inconvenienced E50K. The email was almost identical to the time I was given a 30% code for not receiving a hotel during mechanical IRROPS.
Weather and mechanical don't entitle you to anything under the regulations, so I'm honestly shocked at the $1000. If it's not a "covered" reason, and you asked me what I'd expect for an 11 hour delay, I wouldn't expect $1000 as an SE in paid J.
#20
Original Poster
Join Date: May 2014
Location: YYJ/YYT
Programs: AC 75K (*G), NEXUS
Posts: 652
What was the cause of the delay/cancellation?
Weather and mechanical don't entitle you to anything under the regulations, so I'm honestly shocked at the $1000. If it's not a "covered" reason, and you asked me what I'd expect for an 11 hour delay, I wouldn't expect $1000 as an SE in paid J.
Weather and mechanical don't entitle you to anything under the regulations, so I'm honestly shocked at the $1000. If it's not a "covered" reason, and you asked me what I'd expect for an 11 hour delay, I wouldn't expect $1000 as an SE in paid J.
I realize that technically I'm probably not entitled to anything at all and should be grateful for the 30% code but it's the fact that my non-status, standard-fare colleague was handed out $1000 cash is what's confusing to me.
#21
Join Date: Feb 2010
Location: YVR
Programs: United Silver, Bonvoy Titanium, Hyatt Explorist
Posts: 378
The initial rolling delays were due to crew constraints (covered under the regulations) but the ultimate cancellation of the flight was due to the discovery of a huge gash in the wing (mechanical).
I realize that technically I'm probably not entitled to anything at all and should be grateful for the 30% code but it's the fact that my non-status, standard-fare colleague was handed out $1000 cash is what's confusing to me.
I realize that technically I'm probably not entitled to anything at all and should be grateful for the 30% code but it's the fact that my non-status, standard-fare colleague was handed out $1000 cash is what's confusing to me.
#22
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,354
Lately I've been getting 15% off codes for wifi issues and eCoupons for everything else.