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Same Flight, Same Delay, Different Compensation Amounts

Same Flight, Same Delay, Different Compensation Amounts

Old Jan 20, 20, 2:35 pm
  #1  
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Same Flight, Same Delay, Different Compensation Amounts

I recently submitted a claim for the delay and ultimate cancellation of a flight that resulted in a delayed arrival at my destination of 11 hours. I received a lacklustre reply from AC that focused on the delay of the inbound connecting flight I took which was irrelevant. I ended up being offered a 30% code as "goodwill".

This morning I was surprised to hear that one of the colleagues I was travelling with was offered $1000 and the other a $250 voucher. Both of them have no status either. I don't know if it's worth filing another claim or being persistent over email.

Another case of consistently inconsistent.
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Old Jan 20, 20, 4:21 pm
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Originally Posted by marke190 View Post
I recently submitted a claim for the delay and ultimate cancellation of a flight that resulted in a delayed arrival at my destination of 11 hours. I received a lacklustre reply from AC that focused on the delay of the inbound connecting flight I took which was irrelevant. I ended up being offered a 30% code as "goodwill".

This morning I was surprised to hear that one of the colleagues I was travelling with was offered $1000 and the other a $250 voucher. Both of them have no status either. I don't know if it's worth filing another claim or being persistent over email.

Another case of consistently inconsistent.
I'll give you $250 for the 30% off code

But I have no comment on your predicament.

I'd definitely take 30% off over $1000 cash though.
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Old Jan 20, 20, 6:12 pm
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Ya, if I was one of your colleagues I'd be pretty pissed too. They got the short stick for sure.
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Old Jan 20, 20, 8:31 pm
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Lol I love these replies! I have to admit, I would be pretty salty about missing out on the $1000 myself.

The only way 30% off would be worth more is if you were buying crazy expensive J fares (which I am sure some of you are )
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Old Jan 20, 20, 8:37 pm
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Originally Posted by codfather View Post
Lol I love these replies! I have to admit, I would be pretty salty about missing out on the $1000 myself.

The only way 30% off would be worth more is if you were buying crazy expensive J fares (which I am sure some of you are )
For 30% to be worth more than $1000, your base fare would need to be $3333.34 CAD or higher. That's $1666.67 per person if you book two people.

That is not a "crazy expensive J fare".

In fact, for anything intercontinental, that's a "really cheap J fare". Not "crazy cheap", but definitely really cheap.
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Old Jan 20, 20, 8:39 pm
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Originally Posted by codfather View Post
Lol I love these replies! I have to admit, I would be pretty salty about missing out on the $1000 myself.

The only way 30% off would be worth more is if you were buying crazy expensive J fares (which I am sure some of you are )

The % off is good for multiple people on the same booking.
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Old Jan 20, 20, 8:40 pm
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Originally Posted by canadiancow View Post
if you book two people.
You people with companions willing to fly with them.
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Old Jan 20, 20, 8:43 pm
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Originally Posted by canadiancow View Post
For 30% to be worth more than $1000, your base fare would need to be $3333.34 CAD or higher. That's $1666.67 per person if you book two people.

That is not a "crazy expensive J fare".

In fact, for anything intercontinental, that's a "really cheap J fare". Not "crazy cheap", but definitely really cheap.
It's not everyday that you find a transatlantic P fare below CAD 3500. So yes, some of us get good value from a 15% code. Come to think of it, I still have one lying around that I'll need to use. :-)
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Old Jan 20, 20, 8:48 pm
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Originally Posted by Stranger View Post
It's not everyday that you find a transatlantic P fare below CAD 3500. So yes, some of us get good value from a 15% code. Come to think of it, I still have one lying around that I'll need to use. :-)
I just picked an arbitrary city pair and found $913 CAD round-trip, so I disagree.

But you can't always find those to the destinations you want and on the dates you want, which is where the discounts come in.
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Old Jan 20, 20, 8:53 pm
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Originally Posted by canadiancow View Post
I just picked an arbitrary city pair and found $913 CAD round-trip, so I disagree.

But you can't always find those to the destinations you want and on the dates you want, which is where the discounts come in.
CAD 913 in P, transatlantic? Which cities?
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Old Jan 20, 20, 8:57 pm
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Originally Posted by Stranger View Post
CAD 913 in P, transatlantic? Which cities?
SFO-FRA.

Again, this is base fare (which is all that matters in this context).

YQ plus other taxes/fees brought it up to 2800.
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Old Jan 20, 20, 8:59 pm
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Originally Posted by canadiancow View Post
For 30% to be worth more than $1000, your base fare would need to be $3333.34 CAD or higher. That's $1666.67 per person if you book two people.

That is not a "crazy expensive J fare".

In fact, for anything intercontinental, that's a "really cheap J fare". Not "crazy cheap", but definitely really cheap.
I am sorry Cow, should have thought of it in very simple math terms

But if I were to calculate the derivative of that? Or use the Pythagorean theorem?
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Old Jan 20, 20, 8:59 pm
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Originally Posted by Sean Peever View Post
The % off is good for multiple people on the same booking.
He should send a message threatening to book 16 people in J on one flight with the code vs. the moolah.
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Old Jan 20, 20, 9:10 pm
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Originally Posted by ricktoronto View Post
He should send a message threatening to book 16 people in J on one flight with the code vs. the moolah.
Absolutely incredible idea, but I feel like they would still prefer the revenues from that to the $1000 dollar payout.
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Old Jan 20, 20, 10:27 pm
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Originally Posted by canadiancow View Post
SFO-FRA.

Again, this is base fare (which is all that matters in this context).

YQ plus other taxes/fees brought it up to 2800.
1. I have never seen anything like it if from/to a Canadian city.

2. YQ and other taxes, almost CAD 1900? Really?
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