Mar 4, 2022, 1:47 pm
Last edit by: canadiancow
The official meal priority is as follows:
1. XT - VIP 2+ MM
2. XM - VIP 1 MM
3. X - VIP
4. ST - Super Elite 2+ MM
5. SM - Super Elite 1 MM
6. SE - Super Elite
7. Everyone else
1. XT - VIP 2+ MM
2. XM - VIP 1 MM
3. X - VIP
4. ST - Super Elite 2+ MM
5. SM - Super Elite 1 MM
6. SE - Super Elite
7. Everyone else
Meal Priority on AC (2020 onwards)
Jun 7, 2022, 8:59 pm
#136
Join Date: Feb 2015
Location: YVR
Programs: AC SE, Marriott - Titanium
Posts: 324
Last week on AC112 - YVR-YYZ
SD took SE’s meal choice first, and I was like the 3rd SE that got asked for my meal choice. I got my appetizer, but not my entree.
When everyone got their entree, an FA came up to me and apologized that my meal choice was no longer available because of something to do with a mix-up, and because I was sitting in the last row. She offered me the other option, but I declined.
SD took SE’s meal choice first, and I was like the 3rd SE that got asked for my meal choice. I got my appetizer, but not my entree.
When everyone got their entree, an FA came up to me and apologized that my meal choice was no longer available because of something to do with a mix-up, and because I was sitting in the last row. She offered me the other option, but I declined.
Jun 9, 2022, 11:21 am
#137
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Many SDs and their crew still don't know the other SE PIL codes beyond SE and SM. I'm saying this from experience and chit chatting to FAs/SDs about this. This is another possible reason as to why the higher SEs do not get asked with priority. What I don't understand is the ignoring of a code that is "unknown", instead of learning what it is (I'm sure there are many, many codes, but still... if it has an "S" in front of it, at least inquire on whether it is related to being some flavour of SE).
Jun 9, 2022, 11:37 am
#138
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Many SDs and their crew still don't know the other SE PIL codes beyond SE and SM. I'm saying this from experience and chit chatting to FAs/SDs about this. This is another possible reason as to why the higher SEs do not get asked with priority. What I don't understand is the ignoring of a code that is "unknown", instead of learning what it is (I'm sure there are many, many codes, but still... if it has an "S" in front of it, at least inquire on whether it is related to being some flavour of SE).
And since I don't think SM technically has priority over SE (pretty sure it was "X/XM, then SE/SM"), they should just go by X* then S*.
But it is harder now that in just the SE line, it's STR ST SMR SM SER SE.
Jun 9, 2022, 11:43 am
#139
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Exactly to my point... so I'm not sure why they say they don't know what "ST" is and hence was ignored.
Jul 7, 2022, 6:00 pm
#140
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I cleared security, went to a restaurant, ordered a hot meal, ate it, and boarded my flight that was supposed to push back 9 minutes ago.
Needless to say, I was not planning to eat.
But before asking me, the FA started telling people they were out of ravioli.
So I said I just ate and don't even want the tray, but out of curiosity asked if my status was on there. She said she'd check.
SD came back a few minutes later and said it's definitely on there but she [the FA] didn't know how to read it properly.
The ravioli was definitely my second of the two choices, and I ate at SFO because my first choice looked bad. But this is a case where they clearly screwed up.
Needless to say, I was not planning to eat.
But before asking me, the FA started telling people they were out of ravioli.
So I said I just ate and don't even want the tray, but out of curiosity asked if my status was on there. She said she'd check.
SD came back a few minutes later and said it's definitely on there but she [the FA] didn't know how to read it properly.
The ravioli was definitely my second of the two choices, and I ate at SFO because my first choice looked bad. But this is a case where they clearly screwed up.
Jul 8, 2022, 12:04 pm
#141
Join Date: Sep 2015
Posts: 1,190
YUL-YVR this week, FA was clearly taking orders in an ordering that is not front to back.
Good distribution of passenger preferences though - I believe even the last of 28 J passengers had all 4 choices (which of course means that they could have asked front to back while respecting meal priority). There were 12x, 12x, 8x, 8x of the options loaded.
Good distribution of passenger preferences though - I believe even the last of 28 J passengers had all 4 choices (which of course means that they could have asked front to back while respecting meal priority). There were 12x, 12x, 8x, 8x of the options loaded.
Jul 8, 2022, 12:16 pm
#142
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YUL-YVR this week, FA was clearly taking orders in an ordering that is not front to back.
Good distribution of passenger preferences though - I believe even the last of 28 J passengers had all 4 choices (which of course means that they could have asked front to back while respecting meal priority). There were 12x, 12x, 8x, 8x of the options loaded.
Good distribution of passenger preferences though - I believe even the last of 28 J passengers had all 4 choices (which of course means that they could have asked front to back while respecting meal priority). There were 12x, 12x, 8x, 8x of the options loaded.
Jul 8, 2022, 12:35 pm
#143
Join Date: Sep 2015
Posts: 1,190
Aug 4, 2022, 10:02 am
#144
Join Date: Mar 2022
Programs: Aeroplan
Posts: 479
Traveling with a SM friend a few days ago domestically in paid J. Due to our previously booked flight being canceled when they did the route cutting a couple months ago, we were put in row 4 instead of row 2 on our old flight as that was all that was left on the new one.
SD did not come by and ask him his meal choice first, and by the time it got to us it was gone after row 2. First 8 people all took the same entree. SD did not know about meal priority and basically told him too bad write in because she’s never heard of it. Or claimed not to anyway.
Worth writing in for?
SD did not come by and ask him his meal choice first, and by the time it got to us it was gone after row 2. First 8 people all took the same entree. SD did not know about meal priority and basically told him too bad write in because she’s never heard of it. Or claimed not to anyway.
Worth writing in for?
Aug 24, 2022, 11:43 am
#146
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
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My experience the past few months suggests that Jazz FAs need a stern memo about meal priority. I can't remember the last time they actually followed meal priority on a CR9; it seems to pretty consistently be front to back.
I did confirm a few weeks ago, with someone who had access to the information, that the SOP on Jazz is the same as mainline. It just seems no one cares to follow it.
I did confirm a few weeks ago, with someone who had access to the information, that the SOP on Jazz is the same as mainline. It just seems no one cares to follow it.
Aug 24, 2022, 2:08 pm
#147
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
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My experience the past few months suggests that Jazz FAs need a stern memo about meal priority. I can't remember the last time they actually followed meal priority on a CR9; it seems to pretty consistently be front to back.
I did confirm a few weeks ago, with someone who had access to the information, that the SOP on Jazz is the same as mainline. It just seems no one cares to follow it.
I did confirm a few weeks ago, with someone who had access to the information, that the SOP on Jazz is the same as mainline. It just seems no one cares to follow it.
I am sincerely curious.
Aug 24, 2022, 2:58 pm
#148
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I can't even remember if the one they were out of was the one I would have wanted. I believe so. But it didn't really matter.
It's one of the problems with so many status codes now. What's SMR? What's SMC? What's SEC? What's ST? Which ones are eligible for priority? (hint: if it starts with X or S, you're eligible)
Aug 24, 2022, 3:03 pm
#149
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And this is not at all the first time. It actually seems pretty common that they're down to one choice for the last few people, because unlike international or PLH flights, I don't think there's much over-catering on Jazz, if any.
Another frequent CR9 flyer and I were talking about this a while back, and we have frequently not gotten our choice when sitting in row 4, and sometimes even row 3.
Aug 24, 2022, 5:04 pm
#150
Join Date: Mar 2022
Programs: Aeroplan
Posts: 479
Yup. Happened this morning. No pancakes by the time they got to the SE in row 4.
And this is not at all the first time. It actually seems pretty common that they're down to one choice for the last few people, because unlike international or PLH flights, I don't think there's much over-catering on Jazz, if any.
Another frequent CR9 flyer and I were talking about this a while back, and we have frequently not gotten our choice when sitting in row 4, and sometimes even row 3.
And this is not at all the first time. It actually seems pretty common that they're down to one choice for the last few people, because unlike international or PLH flights, I don't think there's much over-catering on Jazz, if any.
Another frequent CR9 flyer and I were talking about this a while back, and we have frequently not gotten our choice when sitting in row 4, and sometimes even row 3.