Why can't AC IT recognize AC status member & assign Preferred seats?

Reply Subscribe

Thread Tools

Search this Thread

Apr 30, 2019, 4:17 pm

#16

VoodooYYC

Original Poster

Join Date: May 2009

Location: Canada's worst airport....YYJ

Programs: AC: E75K, Marriott :Titanium, National: EXEC ELITE

Posts: 596

Quote:

Originally Posted by SparseFlyer

Are you sure you were assigned a seat automatically? Who booked the ticket? On AC.com?

I don't remember AC auto assigning seats.

It was purchased through a corporate OTA, and there was no seat selected (Standard Fare). I had looked at the seat map through EF and AC.com, never through OLCI, and when I went into the OLCI, I had a seat assigned that had been shown as occupied all day.

Apr 30, 2019, 5:13 pm

#17

SparseFlyer

Join Date: Sep 2014

Location: sqrt(-united states of apologist)

Programs: *$ Green

Posts: 5,403

Quote:

Originally Posted by VoodooYYC

Concur? Did you book within 24h?

I know you said OTA, but for sure no human was involved?

I'm just asking because, AFAIK, AC does not assign seats to passengers automatically until they check in (and close to departure, the seat map is likely changing like crazy with people booking cancelling misconnecting etc).

I'm curious because this would impact VDB/IDB strategies, and I've never heard of people saying AC automatically assigned seats (before boarding + 5 on flights with full seat maps).

Apr 30, 2019, 5:16 pm

#18

SparseFlyer

Join Date: Sep 2014

Location: sqrt(-united states of apologist)

Programs: *$ Green

Posts: 5,403

You know what, I just remembered, AC blocks seats sections in Y for JCDZPYB and status passengers.

Looking at the seat map may show full/blocked, but it's actually not for the above.

Actually just thought about it again, and they open that up 24h before departure so that's moot.