Delayed Flight - Likely Missing Connection
Jan 11, 2019 | 11:31 am
#31
Join Date: Dec 2006
Location: Lima Sierra Zulu Hotel
Programs: AC*SM, LX HON, AA ExecPlat; Marriott Titanium (LT Plat)
Posts: 812
Not weather:
Code:
AC0002/11JAN EQU ACA77WC01 CTY TML ARR DEP GRND AIR CABINS J O Y HND - 1850 - 12.00 YYZ 1650 TOTAL TIME HNDYYZ 12.00 RMKS/DLY INVEST WING BLEED LEAK HND 2125 02:35L YYZ 1922 02:32L 77W MTF AD EA DEP TML GATE --/133 ARR TML T1 GATE --/-----
Jan 11, 2019 | 11:31 am
#32
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
This is true though, unless AC595 has left you go to connections and show your BP for the flight which you assume you'll make. If it's left ... find an AC desk and join the queue. I very much doubt there will be AC agents waiting for people getting off the plane (obviously excepting some SE who have emailed ahead).
Jan 11, 2019 | 11:36 am
#33
Original Poster
Join Date: Jun 2018
Posts: 99
The cost on EVA was over USD 2200 per person while they are paying only USD 1450 per ticket right now. Multiplying that difference by 3 is actually a lot. The flight between Taipei and Houston is really long, especially on the westbound flight, they are trying to avoid per doctor's advice. I personally would have flown EVA, Singapore, Qatar or Turkish as well. but in this case, the difference in cost is just too enormous to neglect.
Jan 11, 2019 | 12:24 pm
#34
A FlyerTalk Posting Legend
Join Date: Sep 2012
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The cost on EVA was over USD 2200 per person while they are paying only USD 1450 per ticket right now. Multiplying that difference by 3 is actually a lot. The flight between Taipei and Houston is really long, especially on the westbound flight, they are trying to avoid per doctor's advice. I personally would have flown EVA, Singapore, Qatar or Turkish as well. but in this case, the difference in cost is just too enormous to neglect.
They're all valid reasons to book whatever you want. Ignore the people who think you're crazy for not doing what they would do.
Jan 11, 2019 | 12:39 pm
#35
Join Date: Aug 2008
Location: トロント
Programs: IHG Platinum
Posts: 4,856
The cost on EVA was over USD 2200 per person while they are paying only USD 1450 per ticket right now. Multiplying that difference by 3 is actually a lot. The flight between Taipei and Houston is really long, especially on the westbound flight, they are trying to avoid per doctor's advice. I personally would have flown EVA, Singapore, Qatar or Turkish as well. but in this case, the difference in cost is just too enormous to neglect.
Jan 11, 2019 | 12:40 pm
#36
Join Date: Aug 2008
Location: トロント
Programs: IHG Platinum
Posts: 4,856
Do what's best for you. Some people prefer 18 hour non-stops. Some people prefer breaking up the flight. Some prefer their favorite airline. Some prefer lowest cost.
They're all valid reasons to book whatever you want. Ignore the people who think you're crazy for not doing what they would do.
They're all valid reasons to book whatever you want. Ignore the people who think you're crazy for not doing what they would do.
Jan 11, 2019 | 1:02 pm
#37
Suspended
Join Date: Dec 2014
Posts: 286
Toronto is very well setup for international to USA travel. When they come off the international flight, they will be doing a direct to USA transfer. Thus avoiding canadian customs. It is very efficent. The 55 minutes will make the connection. US customs has special lines for those connecting.
Jan 11, 2019 | 1:07 pm
#38
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Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Toronto is very well setup for international to USA travel. When they come off the international flight, they will be doing a direct to USA transfer. Thus avoiding canadian customs. It is very efficent. The 55 minutes will make the connection. US customs has special lines for those connecting.
The challenges I see here for OP's parents are:
* they are not English-language speakers so I'm not sure if they will know to read the signs for directions or understand the signs
* there may not be a native-language speaker GA to assist them
* they are not familiar with YYZ
Most who have the language skills, and/or are travelling with carry-on, and have Nexus/GE, might manage the short cnx just fine
Jan 13, 2019 | 11:17 pm
#40
Original Poster
Join Date: Jun 2018
Posts: 99
I did not see your message, sorry 
.
I called Air Canada sometime late afternoon in North America and was told that Toronto Airport would handle the connections, including any needed rebookings, as it was too early to figure out whether they would actually be able to get on or not. And, I was told that they were aware of non-English speaking passengers on that flight. Upon landing, my relatives were told that they have to stay overnight in Toronto, was taken through the Canadian immigration, filed for customs since bags did not come out, and given hotel and meal vouchers. My friend in Toronto was expected them in the Arrival Hall (I had Air Canada called him in case of flight mis-connect and Air Canada did) and taken from there. All were smooth. They arrived Houston the next day. It looks like I was worrying too much.
With these said, I assume the kind of compensation (Notice of Denied Boarding Compensation - EU Member Countries) that I got last summer for my delayed flight last summer (Notice of Denied Boarding Compensation - EU Member Countries) was an European thing and only applies for Canada <> EU flights and does not apply in this case, for which my relatives arrived with an even longer delay.
Thank you all for your advice, though, they did help a lot in this case in giving me idea what should be done. It is the first time that my family travelling solo like this - I used to live in Toronto and could travel with them.
. I called Air Canada sometime late afternoon in North America and was told that Toronto Airport would handle the connections, including any needed rebookings, as it was too early to figure out whether they would actually be able to get on or not. And, I was told that they were aware of non-English speaking passengers on that flight. Upon landing, my relatives were told that they have to stay overnight in Toronto, was taken through the Canadian immigration, filed for customs since bags did not come out, and given hotel and meal vouchers. My friend in Toronto was expected them in the Arrival Hall (I had Air Canada called him in case of flight mis-connect and Air Canada did) and taken from there. All were smooth. They arrived Houston the next day. It looks like I was worrying too much.
With these said, I assume the kind of compensation (Notice of Denied Boarding Compensation - EU Member Countries) that I got last summer for my delayed flight last summer (Notice of Denied Boarding Compensation - EU Member Countries) was an European thing and only applies for Canada <> EU flights and does not apply in this case, for which my relatives arrived with an even longer delay.
Thank you all for your advice, though, they did help a lot in this case in giving me idea what should be done. It is the first time that my family travelling solo like this - I used to live in Toronto and could travel with them.
Jan 14, 2019 | 5:29 am
#41
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
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Posts: 18,989
With these said, I assume the kind of compensation (Notice of Denied Boarding Compensation - EU Member Countries) that I got last summer for my delayed flight last summer (Notice of Denied Boarding Compensation - EU Member Countries) was an European thing and only applies for Canada <> EU flights and does not apply in this case, for which my relatives arrived with an even longer delay.
There was no denied boarding here, this was a missed connection due to late arrival of the first flight.
Regardless, the regulation you were talking about in the other thread was EU261, a European regulation that only applies to EU carriers and flights departing the EU. Neither of those is applicable here.
You would have to look at regulations in the countries that were actually involved in this itinerary. In this case, there's likely no compensation due, although you may get a discount code out of AC as a goodwill gesture.
Apr 20, 2019 | 12:44 pm
#42
Original Poster
Join Date: Jun 2018
Posts: 99
I am not sure if I should open a new thread or not. I am trying to move the return bound from for my relatives 1 week earlier. I remember when I booked the ticket for them, there was an option (on the same page where you can purchase access to Maple Leaf Lounge) for Air Canada Stopover. However, when I do the change booking, the same page no longer showing the Air Canada Stopover option. Does this mean that if I change the flight date (only the date, same flight numbers and times), the stopover package will be lost?
Thanks.
Thanks.