Air Canada Gift Card - Last Minute gift that keeps on Giving
Nov 23, 2018, 10:46 pm
#31
Original Member
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,222
There are red flags all over the thing:
Not to mention the dark clouds.
Last edited by KenHamer; Nov 23, 2018 at 10:53 pm
Nov 29, 2018, 7:16 am
#32
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,959
Isn't this VERY misleading???? I mean in particular the words 'HAS NEVER BEEN THIS REWARDING"
The special last week was double this offer, so it was actually MORE rewarding- and just last week
.
Purchase Air Canada Gift Cards between November 27 and December 4, 2018, and stock up on Bonus Aeroplan® Miles.*
The more you give, the more you get!
Remember to enter your Aeroplan number at the time of purchase.
The special last week was double this offer, so it was actually MORE rewarding- and just last week
.
Purchase Air Canada Gift Cards between November 27 and December 4, 2018, and stock up on Bonus Aeroplan® Miles.*The more you give, the more you get!
Remember to enter your Aeroplan number at the time of purchase.
Feb 3, 2019, 12:41 am
#33
Join Date: Aug 2015
Location: YUL
Programs: Aeroplan 50K, Accor Diamond
Posts: 253
I received my bonus miles a few days ago but they were removed today.
Anybody else?
Anybody has ideas why?
Is the CS form the best way to resolve this?
I used my gift card back in December...
Anybody else?
Anybody has ideas why?
Is the CS form the best way to resolve this?
I used my gift card back in December...
Feb 3, 2019, 10:56 pm
#34
Join Date: Sep 2004
Location: YVR
Programs: TK Elite Plus, IC Plat Ambassador, HH Diamond
Posts: 921
Feb 4, 2019, 5:24 pm
#35
Join Date: Dec 2013
Programs: AC, A3*G AB-G
Posts: 155
Same thing happened to my mother a few days ago... miles posted then almost immediately they were removed. She called Aeroplan to inquire, and after a long time on the phone with the agent trying to figure out what the promotion was exactly, she was told that this was Air Canada's promotion. Apparently AC giveth and AC taketh away. Someone was supposed to check further and reply back but nothing so far.
Feb 4, 2019, 7:21 pm
#36
Join Date: May 2003
Location: CYSN
Programs: AC*SE100K 2MM, Lifetime Marriott Platnium Elite
Posts: 133
The issue is to be investigated and i should get a response/remedy in the near future.
Feb 12, 2019, 3:45 pm
#37
Join Date: Aug 2015
Location: YUL
Programs: Aeroplan 50K, Accor Diamond
Posts: 253
Dear xxxxxxxxxxxxxx,
Thank you for taking the time to write to us. We can understand why you wanted to contact us about our recent gift card promotion in conjunction with Aeroplan.
I sincerely apologize for the delay that has occurred in seeing the offered bonus miles added to your Altitude account by the end of January.
It was our intention to have all the mileage loaded within the planned time-frame, but unfortunately, there was a system issue that caused an interruption to that plan.
I am pleased to advise, that after checking with Aeroplan today, they confirm that the applicable xxxx non-status bonus miles from your Air Canada Gift Card purchase have now been loaded to your account, and are available to use.
Your comments give us the chance to improve and you can be assured they have been shared with the appropriate Management Teams.
Thank you again for contacting us and for your patience. We hope for a future opportunity of welcoming you on board
Thank you for taking the time to write to us. We can understand why you wanted to contact us about our recent gift card promotion in conjunction with Aeroplan.
I sincerely apologize for the delay that has occurred in seeing the offered bonus miles added to your Altitude account by the end of January.
It was our intention to have all the mileage loaded within the planned time-frame, but unfortunately, there was a system issue that caused an interruption to that plan.
I am pleased to advise, that after checking with Aeroplan today, they confirm that the applicable xxxx non-status bonus miles from your Air Canada Gift Card purchase have now been loaded to your account, and are available to use.
Your comments give us the chance to improve and you can be assured they have been shared with the appropriate Management Teams.
Thank you again for contacting us and for your patience. We hope for a future opportunity of welcoming you on board