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Air Canada Gift Card - Last Minute gift that keeps on Giving

Air Canada Gift Card - Last Minute gift that keeps on Giving

Old Nov 23, 18, 10:46 pm
  #31  
Original Member
 
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,215
Originally Posted by mapleg View Post
I don't normally buy gift cards, but thinking of this one. The gift card would be for my own use (some gift, eh?). I have read the Faq and don't see anything there I would find alarming....
Seriously?

There are red flags all over the thing:



Not to mention the dark clouds.

Last edited by KenHamer; Nov 23, 18 at 10:53 pm
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Old Nov 29, 18, 7:16 am
  #32  
 
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,775
Isn't this VERY misleading???? I mean in particular the words 'HAS NEVER BEEN THIS REWARDING"

The special last week was double this offer, so it was actually MORE rewarding- and just last week


.Purchase Air Canada Gift Cards between November 27 and December 4, 2018, and stock up on Bonus Aeroplan® Miles.*
The more you give, the more you get!Remember to enter your Aeroplan number at the time of purchase.
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Old Feb 3, 19, 12:41 am
  #33  
 
Join Date: Aug 2015
Location: YUL
Programs: Altitude E75K, Aeroplan Black, Bonvoy Titanium, Hiton Gold, UA MP Silver
Posts: 213
I received my bonus miles a few days ago but they were removed today.

Anybody else?

Anybody has ideas why?

Is the CS form the best way to resolve this?

I used my gift card back in December...
monsieurcumulus is offline  
Old Feb 3, 19, 10:56 pm
  #34  
 
Join Date: Sep 2004
Location: YVR
Programs: TK Elite Plus, IC Plat Ambassador, HH Diamond
Posts: 656
Originally Posted by monsieurcumulus View Post
I received my bonus miles a few days ago but they were removed today.

Anybody else?

Anybody has ideas why?

Is the CS form the best way to resolve this?

I used my gift card back in December...
My miles have not posted, these were supposed to post in January.
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Old Feb 4, 19, 5:24 pm
  #35  
 
Join Date: Dec 2013
Programs: AC, A3*G AB-G
Posts: 155
Originally Posted by monsieurcumulus View Post
I received my bonus miles a few days ago but they were removed today.

Anybody else?

Anybody has ideas why?

Is the CS form the best way to resolve this?

I used my gift card back in December...
Same thing happened to my mother a few days ago... miles posted then almost immediately they were removed. She called Aeroplan to inquire, and after a long time on the phone with the agent trying to figure out what the promotion was exactly, she was told that this was Air Canada's promotion. Apparently AC giveth and AC taketh away. Someone was supposed to check further and reply back but nothing so far.
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Old Feb 4, 19, 7:21 pm
  #36  
 
Join Date: May 2003
Location: CYSN
Programs: AC*SE100K MM, Lifetime Marriott Platnium Elite
Posts: 123
Originally Posted by monsieurcumulus View Post
I received my bonus miles a few days ago but they were removed today.

Anybody else?

Anybody has ideas why?

Is the CS form the best way to resolve this?

I used my gift card back in December...
Same happened to me. When I called Aerolpan earlier today, the agent told me that it was Air Canada that the requested the miles to be removed.
The issue is to be investigated and i should get a response/remedy in the near future.
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podge is offline  
Old Feb 12, 19, 3:45 pm
  #37  
 
Join Date: Aug 2015
Location: YUL
Programs: Altitude E75K, Aeroplan Black, Bonvoy Titanium, Hiton Gold, UA MP Silver
Posts: 213
Dear xxxxxxxxxxxxxx,

Thank you for taking the time to write to us. We can understand why you wanted to contact us about our recent gift card promotion in conjunction with Aeroplan.

I sincerely apologize for the delay that has occurred in seeing the offered bonus miles added to your Altitude account by the end of January.

It was our intention to have all the mileage loaded within the planned time-frame, but unfortunately, there was a system issue that caused an interruption to that plan.

I am pleased to advise, that after checking with Aeroplan today, they confirm that the applicable xxxx non-status bonus miles from your Air Canada Gift Card purchase have now been loaded to your account, and are available to use.

Your comments give us the chance to improve and you can be assured they have been shared with the appropriate Management Teams.

Thank you again for contacting us and for your patience. We hope for a future opportunity of welcoming you on board
Voilà!
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