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Finding other airline PNRs on AC-issued tickets

Old Mar 23, 2023, 5:55 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: D582
Currently, Air Canada's website does not do to the best job of displaying the record locators/booking references for other airlines in an itinerary (both cash and reward booking).

Air Canada uses the Amadeus Alta Passenger Service System (PSS). Other airlines that also use Amadeus as their PSS (and travel agencies booking in the Amadeus GDS) will use the same record locator as Air Canada. Additionally, some airlines that Air Canada has partnerships with that do not use Amadeus will still accept an Amadeus record locator on their website to load a booking. If the airline does not appear in these lists then they do not currently use Amadeus and do not currently accept an Amadeus record locator to find a booking.

Amadeus-hosted airlines that Air Canada has agreements/partnerships with

Airlines in BOLD are Aeroplan partners in some way (earn and/or redeem).


Aegean Airlines - A3
Air Algerie - AH
Air Astana - KC
Air Baltic - BT
Air Dolomiti - EN
Air France - AF
Air India - AI
Air Mauritius - MK

Air Tahiti Nui - TN
Aircalin - SB
All Nippon Airways (ANA) - NH *
Asiana Airlines - OZ
Austrian - OS
Avianca - AV
Avianca Costa Rica - LR
Avianca Ecuador - 2K
Avianca El Salvador - TA
Avianca Peru - T0
Azul - AD

British Airways - BA
Brussels Airlines - SN
Caribbean Airlines - BW
Cathay Pacific - CX
China Airlines - CI
Croatia Airlines - OU
Czech Airlines - OK
Edelweiss - WK
Egyptair - MS
Etihad Airways - EY
Eurowings - EW
Eurowings Discover - 4Y
EVA Airways - BR

Garuda Indonesia - GA
Iberia - IB
Icelandair - FI
ITA Airways - AZ
Japan Airlines - JL
Jeju Air - 7C
Kenya Airways - KQ
KLM Royal Dutch Airlines - KL
Korean Air - KE
Kuwait Airways - KU
LOT Polish Airlines - LO
Lufthansa - LH

Luxair - LG
Malaysia Airlines - MH
Middle East Airlines - ME
Olympic Air - OA
Philippine Airlines - PR
Qantas Airways - QF
Qatar Airways - QR
Royal Air Maroc - AT
Royal Jordanian Airlines - RJ
Saudia Airlines - SV
Scandinavian Airlines (SAS) - SK
Singapore Airlines - SQ
South African Airways - SA
SriLankan Airlines - UL

SWISS - LX
TAP Air Portugal - TP
Thai Airways - TG

Tunis Air - TU
Ukraine International Airlines - PS
Vistara - UK
Widere - WF

* ANA currently uses a separate PSS for its Japan domestic operations. Bookings made that include both international and domestic NH segments, or Aeroplan redemptions for wholly-domestic itineraries will still create an Amadeus PNR, but you will likely need to lookup the domestic flight information on ANA's website to then manage the domestic reservation. ANA plans to fully migrate to Amadeus for its domestic operations in the next few years.

Non-Amadeus airlines that will accept an Amadeus record locator on their website

Delta Air Lines - DL
Emirates - EK
United Airlines - UA


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Finding other airline PNRs on AC-issued tickets

Old Jun 19, 2017, 2:15 pm
  #1  
Original Poster
 
Join Date: Jan 2013
Location: YVR
Programs: AC 100K SE (*G), Marriott P, SPG G, Hilton D
Posts: 611
Finding other airline PNRs on AC-issued tickets

After booking, go to Manage Your Rewards and click Seat Selection.

You will see something like this show up:
philelite is offline  
Old Jun 19, 2017, 2:16 pm
  #2  
 
Join Date: Oct 2008
Location: YYC
Posts: 4,035
Hmm, that explains the flock of pigs I just saw.
rehoult is offline  
Old Jun 19, 2017, 2:23 pm
  #3  
Suspended
 
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Originally Posted by rehoult
Hmm, that explains the flock of pigs I just saw.
24left is offline  
Old Jun 19, 2017, 2:25 pm
  #4  
FlyerTalk Evangelist
 
Join Date: Nov 2007
Location: Denver DEN-APA
Programs: AF Platinum, EK Gold, LH Senator *Gold, AA EXP OWE Hyatt Globalist
Posts: 21,527
Originally Posted by rehoult
Hmm, that explains the flock of pigs I just saw.
^
SFO777 is offline  
Old Jun 19, 2017, 2:37 pm
  #5  
 
Join Date: May 2015
Location: EXT, sometimes NYC/LON/YQT
Programs: Aeroplan, SPG/Marriott, Radisson Rewards
Posts: 772
So Aeroplan got this feature before Air Canada... Wow.
D404 is offline  
Old Jun 19, 2017, 2:42 pm
  #6  
Original Poster
 
Join Date: Jan 2013
Location: YVR
Programs: AC 100K SE (*G), Marriott P, SPG G, Hilton D
Posts: 611
Also, I talked with an agent today and was told that the confirmation PDF will soon also include partner-airline PNRs!
philelite is offline  
Old Jun 19, 2017, 2:45 pm
  #7  
 
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
FINALLY!
imverge is offline  
Old Jun 19, 2017, 3:02 pm
  #8  
 
Join Date: Dec 2010
Location: YYZ
Programs: AMEX AC CX UA AA DL
Posts: 3,006
When I booked my reward couple weeks ago the agent proactively told me the PNRs for the other airlines.
beep88 is offline  
Old Jun 19, 2017, 3:26 pm
  #9  
formerly BackSlash3
 
Join Date: Oct 2005
Location: YYZ Realistically, YKZ Aspirationally
Programs: AC P25, Marriott Gold, IHG Diamond AMB
Posts: 451
Don't worry, 3 years and we'll be back to square one when Aeroplan loses *A awards.
RoutingWonk is offline  
Old Jun 19, 2017, 5:09 pm
  #10  
 
Join Date: Dec 2008
Location: Delta, BC
Posts: 1,643
Originally Posted by D404
So Aeroplan got this feature before Air Canada... Wow.
I'm sure Air Canada has this feature, they just choose not to display it to customers.
robsaw is offline  
Old Jun 19, 2017, 5:30 pm
  #11  
 
Join Date: Aug 2008
Location: トロント
Programs: IHG Gold
Posts: 4,807
Noticed this today as well

I was kind of impressed. Went on to EVA and SQ websites and had my seats selected within 10 minutes of booking the awrd.
mapleg is offline  
Old Jun 19, 2017, 5:38 pm
  #12  
 
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,160
WOW!

What's next? Being able to locate all your bookings such by logging into the AC site using your FF number??
capedreamer is offline  
Old Jun 19, 2017, 6:50 pm
  #13  
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Gold, DL PM, WS Plat, BA Silver, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,444
Originally Posted by rehoult
Hmm, that explains the flock of pigs I just saw.


Originally Posted by capedreamer
WOW!

What's next? Being able to locate all your bookings such by logging into the AC site using your FF number??
Maybe! But one IT improvement isn't a trend yet. I'll be happy when I can just consistently log in and stay logged in to the AC website.
Adam Smith is offline  
Old Jun 19, 2017, 7:20 pm
  #14  
Suspended
 
Join Date: Mar 2017
Programs: AC
Posts: 2,167
This did not work for me. I don't see the seat selection page. I see my reservation, but that's all? I see a box that says "retrieving" and it keeps blinking, but nothing like that screenshot that the original poster posted
longtimeflyin is offline  
Old Jun 19, 2017, 7:52 pm
  #15  
 
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,160
Originally Posted by Adam Smith
Maybe! But one IT improvement isn't a trend yet. I'll be happy when I can just consistently log in and stay logged in to the AC website.
Oh in case it wasn't obvious, my comment was made tongue-very-much-in-cheek. I have 0 expectation to see this being resolved within the next 12 months.
capedreamer is offline  

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