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Finding other airline PNRs on AC-issued tickets

Old Mar 23, 2023, 4:55 pm
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Last edit by: D582
Currently, Air Canada's website does not do to the best job of displaying the record locators/booking references for other airlines in an itinerary (both cash and reward booking).

Air Canada uses the Amadeus Altéa Passenger Service System (PSS). Other airlines that also use Amadeus as their PSS (and travel agencies booking in the Amadeus GDS) will use the same record locator as Air Canada. Additionally, some airlines that Air Canada has partnerships with that do not use Amadeus will still accept an Amadeus record locator on their website to load a booking. If the airline does not appear in these lists then they do not currently use Amadeus and do not currently accept an Amadeus record locator to find a booking.

Amadeus-hosted airlines that Air Canada has agreements/partnerships with

Airlines in BOLD are Aeroplan partners in some way (earn and/or redeem).


Aegean Airlines - A3
Air Algerie - AH
Air Astana - KC
Air Baltic - BT
Air Dolomiti - EN
Air France - AF
Air India - AI
Air Mauritius - MK

Air Tahiti Nui - TN
Aircalin - SB
All Nippon Airways (ANA) - NH *
Asiana Airlines - OZ
Austrian - OS
Avianca - AV
Avianca Costa Rica - LR
Avianca Ecuador - 2K
Avianca El Salvador - TA
Avianca Peru - T0
Azul - AD

British Airways - BA
Brussels Airlines - SN
Caribbean Airlines - BW
Cathay Pacific - CX
China Airlines - CI
Croatia Airlines - OU
Czech Airlines - OK
Edelweiss - WK
Egyptair - MS
Etihad Airways - EY
Eurowings - EW
Eurowings Discover - 4Y
EVA Airways - BR

Garuda Indonesia - GA
Iberia - IB
Icelandair - FI
ITA Airways - AZ
Japan Airlines - JL
Jeju Air - 7C
Kenya Airways - KQ
KLM Royal Dutch Airlines - KL
Korean Air - KE
Kuwait Airways - KU
LOT Polish Airlines - LO
Lufthansa - LH

Luxair - LG
Malaysia Airlines - MH
Middle East Airlines - ME
Olympic Air - OA
Philippine Airlines - PR
Qantas Airways - QF
Qatar Airways - QR
Royal Air Maroc - AT
Royal Jordanian Airlines - RJ
Saudia Airlines - SV
Scandinavian Airlines (SAS) - SK
Singapore Airlines - SQ
South African Airways - SA
SriLankan Airlines - UL

SWISS - LX
TAP Air Portugal - TP
Thai Airways - TG

Tunis Air - TU
Ukraine International Airlines - PS
Vistara - UK
Widerøe - WF

* ANA currently uses a separate PSS for its Japan domestic operations. Bookings made that include both international and domestic NH segments, or Aeroplan redemptions for wholly-domestic itineraries will still create an Amadeus PNR, but you will likely need to lookup the domestic flight information on ANA's website to then manage the domestic reservation. ANA plans to fully migrate to Amadeus for its domestic operations in the next few years.

Non-Amadeus airlines that will accept an Amadeus record locator on their website

Delta Air Lines - DL
Emirates - EK
United Airlines - UA


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Finding other airline PNRs on AC-issued tickets

Old Jun 19, 2017, 7:05 pm
  #16  
 
Join Date: Apr 2011
Location: YYC
Programs: AC 50k 1MM, Marriott LT Titanium Elite
Posts: 3,407
Originally Posted by rehoult
Hmm, that explains the flock of pigs I just saw.
Yep, and Satan is shopping for fur coats.

This is unprecedented.

Literally.
ChrisA330 likes this.
ridefar is offline  
Old Jun 19, 2017, 7:08 pm
  #17  
FlyerTalk Evangelist
 
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,357
Not bad, just 3 years behind UA.

Maybe AC will follow..... lol ... yeah.. ok.
rankourabu is offline  
Old Jun 19, 2017, 7:17 pm
  #18  
Suspended
 
Join Date: Jan 2014
Location: yyz/ord
Programs: AC E50 UA1k 2MM AA EXP Royal Ambassador SPG Platinum
Posts: 1,516
Originally Posted by rankourabu
Not bad, just 3 years behind UA.

Maybe AC will follow..... lol ... yeah.. ok.
just 3 years
flybit is offline  
Old Jun 19, 2017, 7:55 pm
  #19  
 
Join Date: Mar 2007
Posts: 4,784
very funny to see GOOD stuff after AIM stock tanked from $9 to $1.5
LX - fixed
CA - fixed
new feature - see partner PNR
Confirmed, I see it after clicking "Seat Selection". UA/TK/BR/AC
https://www5.aeroplan.com/your_aerop...ewards/list.do

still funny I can't get into some of my booked flights
jerryhung is offline  
Old Jun 20, 2017, 12:13 am
  #20  
 
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,184
For those of us worried that we had entered into an alternate universe, no need to panic; world order restored:



A website with a global userbase that works 24 hours a day in 2017? Let's be real.
capedreamer is offline  
Old Jun 20, 2017, 2:59 am
  #21  
 
Join Date: Nov 2014
Location: YVR
Programs: AC 50K, NZ Gold
Posts: 222
It works, I just got seat selection on ANA. Retrieving took approx. 10 seconds. This step doesn't feel to be 100% stable but: Thank you AE!!!! Really good job!
Eugeniusz Bodo is offline  
Old Jun 20, 2017, 9:44 am
  #22  
 
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
This is actually a very big improvement. Well done AC.
The smallest state is offline  
Old Jun 20, 2017, 9:50 am
  #23  
FlyerTalk Evangelist
 
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,357
Originally Posted by The smallest state
This is actually a very big improvement. Well done AC.
ummmm... AC is still crap, not even online seat selection for their own metal
This is an Aeroplan improvement.
rankourabu is offline  
Old Jun 20, 2017, 9:54 am
  #24  
 
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
Originally Posted by rankourabu
ummmm... AC is still crap, not even online seat selection for their own metal
This is an Aeroplan improvement.
Great point.
The smallest state is offline  
Old Jun 20, 2017, 2:47 pm
  #25  
 
Join Date: Feb 2015
Posts: 188
aeroplan finally allows you to view PNR's for airlines other than Air Canada

http://onemileatatime.boardingarea.c...roplan-awards/

I just checked mine, and BR doesn't show up, but LH does. Much handier than having to sit on hold with Aeroplan!
jdj84 is offline  
Old Jun 20, 2017, 2:48 pm
  #26  
Suspended
 
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Originally Posted by jdj84
http://onemileatatime.boardingarea.c...roplan-awards/

I just checked mine, and BR doesn't show up, but LH does. Much handier than having to sit on hold with Aeroplan!
Thread already started yesterday

http://www.flyertalk.com/forum/air-c...n-website.html
24left is offline  
Old Jun 20, 2017, 6:04 pm
  #27  
Suspended
 
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
And OMAAT is on it

http://onemileatatime.boardingarea.c...roplan-awards/

.
Attached Images  
24left is offline  
Old Jun 20, 2017, 6:11 pm
  #28  
 
Join Date: Mar 2011
Location: Canada
Programs: Star Alliance G*, Marriott Bonvoy Titanium,
Posts: 3,586
Question

Just last week, I had an AP agent tell me this was not possible. So I agree, catching up to UA 3 years on is a big improvement.
I wonder if a re-issued itinerary will contain the additional information?
Antonio8069 is offline  
Old Aug 2, 2017, 6:04 am
  #29  
 
Join Date: Nov 2012
Programs: SPG Gold, Aeroplan, Hilton Honors, Le Club Accor Platinum
Posts: 268
Aeroplan booking - Partner airline PNR's

Not sure if this has been mentioned before (mods feel free to delete if this has been mentioned already) but if you have an aeroplan booking that includes non AC flights, you can see the PNR's for those flights on Aeroplan's website as opposed to calling in.
Log in - help center - self serve tools - select seats - seat selection.
1011TriStar is offline  
Old Aug 2, 2017, 2:12 pm
  #30  
 
Join Date: Oct 2006
Programs: Aeroplan E75K
Posts: 49
Doesn't work on Copa

I have two Aeroplan reward tickets booked on copa Air. Entering the CM PNR# on the Copa web site does not retrieve the booking.
YUL-Insider is offline  

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