CBC: Air Canada leaves teen 'trapped' alone overnight at Toronto's Pearson airport
#91
Join Date: Dec 2014
Location: Providence RI
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We both agree that AC dropped the ball. I'm sure you've read my first post within this thread as to my thoughts re top-of-list treatment.
My so-called contentious point was some posters here overstating the hazards and risks to the teen, and the teen himself claiming he could not find food and was akin to being held prisoner.
My so-called contentious point was some posters here overstating the hazards and risks to the teen, and the teen himself claiming he could not find food and was akin to being held prisoner.
My venom isn't with AC proper. It is with these GA's who just told him to beat it. Saying every hotel within an hour is full means you get a hotel that is 65 minutes away. Those people should lose their job.
#93
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We both agree that AC dropped the ball. I'm sure you've read my first post within this thread as to my thoughts re top-of-list treatment.
My so-called contentious point was some posters here overstating the hazards and risks to the teen, and the teen himself claiming he could not find food and was akin to being held prisoner.
My so-called contentious point was some posters here overstating the hazards and risks to the teen, and the teen himself claiming he could not find food and was akin to being held prisoner.
#94
Join Date: Apr 2009
Location: YYC / random hotel in YYZ
Programs: Back of the bus
Posts: 922
Shame on the mom too. Shame on her for not sending the kid prepared with cash if needed, and double shame on her for going onto facebook, getting prepped on what to say, how to say it, going to the CBC for sympathy and inciting a huge storm of wasted controversy, and then having all the threads prepping her be "deleted". Come on.
it's one thing to ask for help here on how to game the system (ie, Around the World AP trips), it's another one to game the system to smash up potential goodwill. People wonder why AC doesn't break their back all the time --- it's because of people like this who feel overly entitled that they are ALWAYS RIGHT.
Give it a rest. Both sides were at fault here.
#95
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Yes AC dropped the ball. Shame on them.
Shame on the mom too. Shame on her for not sending the kid prepared with cash if needed, and double shame on her for going onto facebook, getting prepped on what to say, how to say it, going to the CBC for sympathy and inciting a huge storm of wasted controversy, and then having all the threads prepping her be "deleted". Come on.
it's one thing to ask for help here on how to game the system (ie, Around the World AP trips), it's another one to game the system to smash up potential goodwill. People wonder why AC doesn't break their back all the time --- it's because of people like this who feel overly entitled that they are ALWAYS RIGHT.
Give it a rest. Both sides were at fault here.
Shame on the mom too. Shame on her for not sending the kid prepared with cash if needed, and double shame on her for going onto facebook, getting prepped on what to say, how to say it, going to the CBC for sympathy and inciting a huge storm of wasted controversy, and then having all the threads prepping her be "deleted". Come on.
it's one thing to ask for help here on how to game the system (ie, Around the World AP trips), it's another one to game the system to smash up potential goodwill. People wonder why AC doesn't break their back all the time --- it's because of people like this who feel overly entitled that they are ALWAYS RIGHT.
Give it a rest. Both sides were at fault here.
#96
Join Date: Feb 2009
Location: YYC
Posts: 495
Yes AC dropped the ball. Shame on them.
Shame on the mom too. Shame on her for not sending the kid prepared with cash if needed, and double shame on her for going onto facebook, getting prepped on what to say, how to say it, going to the CBC for sympathy and inciting a huge storm of wasted controversy, and then having all the threads prepping her be "deleted". Come on.
it's one thing to ask for help here on how to game the system (ie, Around the World AP trips), it's another one to game the system to smash up potential goodwill. People wonder why AC doesn't break their back all the time --- it's because of people like this who feel overly entitled that they are ALWAYS RIGHT.
Give it a rest. Both sides were at fault here.
Shame on the mom too. Shame on her for not sending the kid prepared with cash if needed, and double shame on her for going onto facebook, getting prepped on what to say, how to say it, going to the CBC for sympathy and inciting a huge storm of wasted controversy, and then having all the threads prepping her be "deleted". Come on.
it's one thing to ask for help here on how to game the system (ie, Around the World AP trips), it's another one to game the system to smash up potential goodwill. People wonder why AC doesn't break their back all the time --- it's because of people like this who feel overly entitled that they are ALWAYS RIGHT.
Give it a rest. Both sides were at fault here.
#97
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
These ACbots love to blame the victim. Mom wasn't asking for anything over and above what she paid for. Son needs to fly from Denver to Thunder Bay. It really is that clear. Delays happen yes.
Mom was mad that the son asked numerous GA's for assistance and was told we cannot help you. Mom called AC and was told nothing could be done due to a runway under construction.
Mom bought a ticket. AC caused an issue. Blame AC.
#98
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I'd like to see what happens when this happens again, but to a 17 year and 11 months old kid who is well travelled. Or a 18 year old and one month kid who just flew for the first time.
This is the issue and common theme with these repetitive threads in this forum. It boils down to some margin of subjectivity that will never, ever see concensus.
And then people get personal about specific things and latch onto them like no tomorrow, looking to pick a fight.
If this thread doesn't get locked eventually, I'd be shocked!
This is the issue and common theme with these repetitive threads in this forum. It boils down to some margin of subjectivity that will never, ever see concensus.
And then people get personal about specific things and latch onto them like no tomorrow, looking to pick a fight.
If this thread doesn't get locked eventually, I'd be shocked!
#99
Join Date: Dec 2014
Location: YVR
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Posts: 2,652
Any conflict here seems to me a reflection upon today's generational shift in thinking, as far as the perceived dangers to teenagers traveling solo when travel plans go sideways.
#100
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I agree about the subjectivity, but as far as differing opinions go on this forum, I thought it's been quite civilized so far. We're all managing to find common ground and nobody here has held the airline blameless, to my understanding.
Any conflict here seems to me a reflection upon today's generational shift in thinking, as far as the perceived dangers of teenagers traveling solo when travel plans go sideways.
Any conflict here seems to me a reflection upon today's generational shift in thinking, as far as the perceived dangers of teenagers traveling solo when travel plans go sideways.
#101
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Except I spend a lot of time in both and while HKG is bright and modern during daylight hours, good luck at 4:30 am.
At least Changi is open and available at all hours of the day or night. Just walking from the lounges to the gate at 1:00am, I am constantly amazed at all of the retail and food options available. And the various terminals are always buzzing.
Make no mistake. YYZ is NEITHER HKG nor SIN.
At least Changi is open and available at all hours of the day or night. Just walking from the lounges to the gate at 1:00am, I am constantly amazed at all of the retail and food options available. And the various terminals are always buzzing.
Make no mistake. YYZ is NEITHER HKG nor SIN.
#102
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Did you get bonus points because only one of the rooms needed cleaning?
#103
Join Date: Dec 2014
Location: Providence RI
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#104
Join Date: Apr 2011
Location: YEG
Posts: 3,717
To those are questioning just how "scared" he was... get over your selves. Some of us love big airports, ppl, travel. Some, especially those who grew up in more remote parts of the country do not.
i have a 27yr old sister flying for the first time in her life paying a 200$/per direction premium to fly direct yhz-yeg versus a one stop in yyz (even in the smaller T3) simply because she has never flown in her life and believes every wayward story that the media feeds us.
Is it all a ruse to pull maxmium compensation and empathy from the public/airline? Maybe. But since when have we become judge and jury.
As was posted upthread, this seems to happen once every year or two and the end result is the airline promising action... and yet it keeps happening.
To be honest I have never seen airline staff in my life as disinterested in their jobs and basic functions as those at YYZ.
i have a 27yr old sister flying for the first time in her life paying a 200$/per direction premium to fly direct yhz-yeg versus a one stop in yyz (even in the smaller T3) simply because she has never flown in her life and believes every wayward story that the media feeds us.
Is it all a ruse to pull maxmium compensation and empathy from the public/airline? Maybe. But since when have we become judge and jury.
As was posted upthread, this seems to happen once every year or two and the end result is the airline promising action... and yet it keeps happening.
To be honest I have never seen airline staff in my life as disinterested in their jobs and basic functions as those at YYZ.
#105
Join Date: Oct 2015
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Not to take away from this young man's situation but same thing happened to two elderly relatives. Not experienced flyers, no status. AC (BOS) refused to help. Relatives were not asking for hotel to be comped or compensation. They called me and I arranged airport hotel from YYZ.
No compassion in evidence. Very stressful for these elderly women.
No compassion in evidence. Very stressful for these elderly women.