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Vdb yul-yyt
Flying YUL to YYT on March 26, overheard them talking to someone at the counter saying they were oversold by 4 and offering her compensation if she wanted to take a later flight. I was coming back from vacation and had time so went up to see what they were offering. $800 cash to get you in later the same day, but possibly not until the next morning. Was told $800 is the max no matter how long the delay. They removed me and the friend I was travelling with and made us wait to see if anyone didn’t make a connection. On my my boarding pass they wrote “DBC VOL 800- later today or tomorrow w/ hotel” Customer service was very helpful. Rebooked is YUL-YYZ-YYT. It was Y fare (originally booked standard) so more points and gave us $20 in meal vouchers. Also gave us a receipt to confirm compensation amount Got in 6 hours later Luggage continued on the original flight so no waiting. Compensation cheque arrived one 7 days later (and hasn’t bounced) |
Received 800$ compensation(electronic Travel voucher) for an overbooked flight YQM-YUL.
Would anyone know if I can combine it to a promo code and an ecoupon? |
Originally Posted by ekc8946
(Post 30978270)
Received 800$ compensation(electronic Travel voucher) for an overbooked flight YQM-YUL.
Would anyone know if I can combine it to a promo code and an ecoupon? |
Yes that Im ok with.
Its the Electronic travel voucher that confuses me. Ive called AC and the agent didn't seem to know either if I could combine the ecoupon and the the voucher. |
Originally Posted by ekc8946
(Post 30978445)
Yes that Im ok with.
Its the Electronic travel voucher that confuses me. Ive called AC and the agent didn't seem to know either if I could combine the ecoupon and the the voucher. If your E-Voucher doesn’t have a PIN code, then I don’t even think you can use it online. You would need to call in, but then you can’t use the eCoupon if its T&C says online only. |
Originally Posted by YYT82
(Post 30978602)
Does your E-Voucher have a PIN code? If yes, I would think it’s just the same as using two eCoupons together, provided they cover the entire ticket cost. If your E-Voucher doesn’t have a PIN code, then I don’t even think you can use it online. You would need to call in, but then you can’t use the eCoupon if its T&C says online only. |
To follow-up on my earlier post, I did a VDB last Monday and I got the $800 cheque in the mail today (exactly 1 week later) - not bad!
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March 25 I was offered and accepted a $200 travel voucher at check in counter to take the next YYJ-YVR flight (half an hour later). No ecoupon so I had to phone in to use it. Does this count as a VDB since it was at check-in?
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Yes, it does.
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Originally Posted by pmarrsouth
(Post 30978810)
I have used the eCoupon code over the phone when payment kept on failing online. Its definitely possible and I would guess that for this instance (of using a voucher that you cannot use online) would net the same results if explained nicely. Might have to HUCA, so start out by saying you have both a voucher and coupon code
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Originally Posted by marke190
(Post 30979947)
March 25 I was offered and accepted a $200 travel voucher at check in counter to take the next YYJ-YVR flight (half an hour later). No ecoupon so I had to phone in to use it. Does this count as a VDB since it was at check-in?
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Originally Posted by yyznomad
(Post 30986836)
Did/were they also offer/ing a cash amount?
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flying thursday before good friday long weekend on the last yul-yyc flight of the day. as i was boarding asked if they needed volunteers, she said yes, $800, i said "that better be cash" and she said yes check mailed to you. accepted. looks like they had around 8 other volunteers on this flight.
edit: just to clarify, i went to the csa counter to get my meal chits (2x $15 valid 365 days), hotel room (sheraton yul) with $10 for lunch $15 dinner, etc. and i got the boarding pass printout stating i'm entitled 800cad check mailed to me from customer relations. edit 2: check received 8 calendar days (5 working days) after the oversell. ^ |
Hey everyone,
Just looking for some info about compensation after being bumped from my flight.. seems like there are lots of rule changes etc happening. I was involuntarily denied boarding in mexico and had to spend an extra two nights there.. missed a day of work and was 36 hours late home. Air Canada just send me a $800 ECoupon.. am I entitled to cash compensation instead? And I was thinking the compensation would be more then $800 since I was back so late. Appreciate any info! |
By the rules, I think the most you can hope for is getting cash. You can push for more, but I doubt you'd get it without going to court (though if you complied with all check-in/boarding deadlines, I would hope a court would be reasonable about a 36 hour delay).
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