Shareholder

I know you're chewing your cud on this one, AC being a private company and not accountable under federal or provincial Freedom of Information legislation.

canadiancow

I assume he means PIPEDA, which does apply to AC.

DrunkCargo

You're right. Wrong law name thing... here is the wording used in the first reply I received from AC, which I'll assume has reference to more correct wording:
Whatever the act/law/blah (falls under PIPEDA), I have a pile of DCS records, PNRs, etc... possibly useful for the OP. PM me for the template that seems to be working thus far.

Edit: I suppose it's been over a duration of almost 7 months, whereas I said 6 months earlier. My mistake.

Adam Smith

If people like me and the OP had the O/D and dates of our flights, we wouldn't really need to contact AC to request that info, would we?

Does that mean something different in Ontario? I think you're trying to tell DC that he's full of manure, but I've always heard that expression to mean something along the lines of pondering, deep thought, etc...

Besides, it would have been much more fun to direct that at canadiancow

I'm outraged at AC's informal and unprofessional communication style. They should be calling you Mr. Cargo! If my next piece of correspondence from AC is addressed to Mr. Adam, boy, there will be hell to pay.

CanuckFlyHigh

This seems reasonable. $120/year. It takes someone time and effort to pull this together.

DrunkCargo

Yea, well, OP was looking to get records from Aeroplan anyhow... which I think I mentioned upthread I've successfully requested but only tested back to 2014. It was gratis, but YMMV understandably.

Oh, AC had the right name. I'm just accustomed to introducing myself like "Hi! I'm Drunk" at DOs...

I don't chew cud, but I will suck bits of food from between teeth and chew that.. does that count?

Shareholder

Yes, I was confused about who posted that, and indeed thought it was our canadiancow, and I wanted to paraphrase "tongue in cheek" appropriately for a cow, thus thinking "chewing one's cud" might be a similar turn of phrase. (Having had both gentlemen at my table at the miniDo last month, I am less confused as to who is who.)

As to the point under discussion, there is a privacy law that requirement that companies holding data about us to reveal that information to us upon request. However, there is a "reasonable" period of time such information must be held by law...and going back 20+ years for flight numbers one's flown is somewhat beyond the pale. Remember, in those days data was not stored on chips. I would even expect that in the early years of Aeroplan, data was stored on tape if not large floppy disks. And was quite expensive to archive, not to mention the tape or disk material may have "crumbled" and be unreadable if improperly stored. We take cheap memory for granted, but remember, when AE started up the first generation PCs had 64K motherboards and 256K of memory was considered "huge"!

In doing some cleaning up of paper work files over the holidays, I came upon all my AE and Cdn+ statements from Day 1 until Cdn+ was folded into AE, and then AE stopped mailing paper statements. Also cleared away tax/financial records going back as far...figured I'd just keep the last seven years as required by law and clear out a few banker's boxes!

CZAMFlyer

With respect, mapleg, the OP was seeking factual answers, not random opinion. It's clear you don't approve of the idea, so why not gracefully step back?

A wall map with pins. In 2014. Was this cutting edge idea devised by the same folks that designed the IT system?

Shareholder

I suppose someone with their own Man Cave might have dreamed this up. I lack the wall space to hang such a map, and if I did have another blank wall, would have found a few other things of more priority and value to mount (as I have already done in my den). In fairness, it was a nice recognition gesture. I suppose a virtual version might have been something more usable, for example as a screen saver version that let us map our past and future flights. But those were the days when AC was still trying to make its mobile app somewhat useful (which it certainly wasn't three years ago) and it still isn't integrated with AE so we could at least check out Altitude information and actually make award bookings as is possible with other airlines' apps.

shuuy

Has anyone tried doing this recently (asking for a data dump of historical Aeroplan transactions or Air Canada flights?)